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Criswell Maserati - Alfa Romeo
Germantown, MD
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 609 reviews
August 01, 2018
Thumbs Up Criswell Maserati! It was truly a pleasurable experience working with such a knowledgeable, professional, and personable salesman such a Karifa Mara. He was very helpfu It was truly a pleasurable experience working with such a knowledgeable, professional, and personable salesman such a Karifa Mara. He was very helpful, yet not too aggressive. In addition, he answered all my questions in detail. The experience that I had while leasing my new car was like a breath of fresh air. The process was easy and I got an exceptional deal on a great automobile. I would suggest to anyone in the market for a new Maserati to speak to Mr. Mara. He is definitely the “Go-to-Guy”! You will be very well taken care of. Awesome staff! I will definitely be returning to Criswell Maserati for my next transaction. More
by LadyCole40
Employees Worked With
July 30, 2018
Great Job! Great sales mindset, customer driven and willingness to make a deal other than “playing games” my first contact was on line and I got an answer right Great sales mindset, customer driven and willingness to make a deal other than “playing games” my first contact was on line and I got an answer right the way. Went to the dealership to “look at options” and left with a brand new GT convertible 👏👏👏 More
by Phil
July 29, 2018
Great to work with! James was very professional and helpful without being too pushy. We enjoyed our buying experience and would go back again for future car purchases. James was very professional and helpful without being too pushy. We enjoyed our buying experience and would go back again for future car purchases. Would recommend. More
by Momofteens
Employees Worked With
July 28, 2018
Experience like no other If you're in the market for a new Maserati then be sure ask for this salesman and I assure you that you will not be disappointed. If you're in the market for a new Maserati then be sure ask for this salesman and I assure you that you will not be disappointed. More
by Jrcole73
Employees Worked With
July 25, 2018
Best car buying experience I have had! After comparing offers from five dealerships, I went with Criswell for my new Giulia. Danny Ahn was extremely personable, professional, and competent After comparing offers from five dealerships, I went with Criswell for my new Giulia. Danny Ahn was extremely personable, professional, and competent. I appreciated the way he answered all our questions, worked around my schedule, and went out of his way to ensure that my wife and I were comfortable with this purchase. More
by MikeE
Employees Worked With
Danny Ahn
July 23, 2018
Very professional manner and good service. Alberto was very helpful. He gave me whole idea how much it cost in detail before I go to the dealership, and everything was exact as planned. Nice Alberto was very helpful. He gave me whole idea how much it cost in detail before I go to the dealership, and everything was exact as planned. Nice manners and professional service. I and my wife were very happy with him and the service. Thanks again. More
by leonwest
Employees Worked With
July 21, 2018
Alberto Goes The Extra Mile!! Spoke with Alberto on the phone on Thursday night after I saw an Audi 2017 A8L that I was in the market for... he was professional and very helpful an Spoke with Alberto on the phone on Thursday night after I saw an Audi 2017 A8L that I was in the market for... he was professional and very helpful and suggested I come in the next day to see the car. When I came in the car was running & waiting to be test driven, which went swimmingly. I told Alberto where I needed to be regarding and terms and pricing. He worked with me in a no hassle, no gimmick way and we made a deal. I want to point out that Friday was Alberto's day off. He came in to service me, and I appreciate that very much. I'm going to enjoy my Audi and come see Alberto in a few years for a Maserati! *****5 STARS More
by DemetriosAudiA8
Employees Worked With
June 26, 2018
Look No Further I leased a Stelvio a few months ago and had such a great experience that I leased a Guilia! I live in Lancaster, PA, so I am willing to drive to Cris I leased a Stelvio a few months ago and had such a great experience that I leased a Guilia! I live in Lancaster, PA, so I am willing to drive to Criswell in Maryland because I know I will get a great deal and great service. Alberto is a fantastic salesman who knows the products and is very personable. Robert and Bill were also terrific to deal with in terms of the finances. I highly recommend Ablerto and Criswell Maserati for what is a wonderful total car buying experience. If you want the best, then look no further. More
by eriksell
June 25, 2018
Great Experience There are many options in the greater Washington area to buy cars, but Criswell is an exceptional dealership who were courteous, responsive and very h There are many options in the greater Washington area to buy cars, but Criswell is an exceptional dealership who were courteous, responsive and very helpful James Tan went above and beyond to make the whole experience as easy as possible More
by dave
Employees Worked With
June 14, 2018
Great Customer Experience Everyone at this dealership is extremely knowledgeable and friendly. Chuck made my car buying experience a breeze and was awesome to work with. This d Everyone at this dealership is extremely knowledgeable and friendly. Chuck made my car buying experience a breeze and was awesome to work with. This dealership and the employees in it are amazing! More
by CC
Employees Worked With
Chuck Lewis
