Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Heaven From the time walked in Karifa was on top of his game . Truly an asset! You are a superstar. My best whishes to you sir ! From the time walked in Karifa was on top of his game . Truly an asset! You are a superstar. My best whishes to you sir ! More
GREAT EXPERIENCE!! HELPFUL. SINCERE. HONEST. GLAD I MADE THE DECISION TO DRIVE FROM D.C. AND BUY WITH THIS DEALERSHIP!!! IM LOOKING FORWARD TO RETURNING NOT JUST FOR HELPFUL. SINCERE. HONEST. GLAD I MADE THE DECISION TO DRIVE FROM D.C. AND BUY WITH THIS DEALERSHIP!!! IM LOOKING FORWARD TO RETURNING NOT JUST FOR SERVICE OR CAR DETAILING BUT, JUST TO SAY HELLO IN PERSON. More
Professionalism at its best. No nonsense. Danny was incredibly honest and professional. He provided us with prompt and direct prices that allowed for a decision to be quickly made. His knowled Danny was incredibly honest and professional. He provided us with prompt and direct prices that allowed for a decision to be quickly made. His knowledge and no nonsense approach made the difference in choosing the car and dealership. More
Perseverance and persistence pay I wrote a review upon my purchase (lease actually) in Jan 2018 but somehow it did not get posted... I am an Italian car guy having owned four Maserat I wrote a review upon my purchase (lease actually) in Jan 2018 but somehow it did not get posted... I am an Italian car guy having owned four Maseratis and two Alfa Romeos in the past (as well as three FIATS). When I learned that Alfa was planning on importing a new sedan to America I contacted Criswell and was introduced to Chuck, I believe this was October 2015. It was many months before the cars were delivered to the showrooms and Chuck kept me posted along the way. When the car arrived frankly I was disappointed that Alfa chose to send no manual transmission cars to the USA. So I initially passed on a purchase. However about a year later I re-visited the dealership and Chuck made me "an offer I couldn't refuse" on a 2017 Giulia and I became an owner earlier this year. The sale would have never happened without Chuck's patience, persistence and professionalism throughout the 2 1/2 year process. Thanks Chuck! More
Great buying experience James Tan made buying a new Alfa Romeo Stelvio a wonderful experience. James was knowledgeable and was able to answer any questions we had. James wa James Tan made buying a new Alfa Romeo Stelvio a wonderful experience. James was knowledgeable and was able to answer any questions we had. James was an absolute pleasure to work with and I wouldn't hesitate to purchase another car from him. I highly recommend James Tan and Criswell Masarati-Alfa Romeo. More
Karifa Mara, Salesman, Criswell Maserati Where do I begin. Thanks for previous customers posts relating to Mr. Mara. With your referral, I personally had to see why this salesman received 5 s Where do I begin. Thanks for previous customers posts relating to Mr. Mara. With your referral, I personally had to see why this salesman received 5 stars. I see why. Karifa is very impressionable and didn't have to hard sell the Alfa Romeo Stelvio to me. The car sells itself but Karifa is very well versed about what he's selling, over 20 years of salesmanship experience in the auto industry. He knows cars, especially Alfas. From the time I met him, he made me feel like family. I'm not kidding. He walked me through the process and once I was leaving the dealership with my new Stelvio, Karifa, made certain I knew how to drive this machine. This rating may seem like I'm schmoozing but I bought cars from many dealerships but my experience with Karifa was genuine. If you don't believe me, check out this salesman. Also, in order for me to write any rating like this for anyone, a person must have left a beautiful, pleasant and lasting impression with me. . More
Karifa was AMAZING!!! I absolutely loved working with Karifa to purchase my new Stelvio. He was incredibly knowledgeable about the SUV, but what was really unique about him I absolutely loved working with Karifa to purchase my new Stelvio. He was incredibly knowledgeable about the SUV, but what was really unique about him was the test drive. He has a race car driving background so when he took us for the test drive, he offered to drive first to show us what the car could do. He had a special route for this purpose, and after the vigorous display of what the Stelvio was capable of, I was sold. I have bought Porsche’s, Audi’s, and BMW’s but was never really allowed to see the limits of the car’s performance on the test drive. In addition, Karifa was willing to work the deal out completely by text message. A lot of dealers won’t let you do this until you come in, and by that time they think they have you. It was very easy to negotiate for the Stelvio this way and they were very generous with incentives and rebates to help me get the price I wanted. All in all, one of the best car buying experiences that I have ever had! More
Had a 5-star car purchasing experiences with Danny Just drove a new Stelvio home yesterday, and I can't wait to share my wonderful experience with this Alfa Romeo dealership in Germantown. I got everyt Just drove a new Stelvio home yesterday, and I can't wait to share my wonderful experience with this Alfa Romeo dealership in Germantown. I got everything I can possibly expect from a car sales person: friendliness, knowledge about the car, honesty, and no pressure environment. During the process, I changed my mind and had quite some back and forth on options of the car, color of the car, etc. Amazing, Danny was very patient and friendly throughout. In addition, I enjoyed working with Bob the sales manager and Bill the financial adviser. I want to thank Bob for bringing a competitive offer onto the table, which is the ultimate reason I bought the car from the dealership. I also want to thank Bill for his friendliness during the whole process. More
“Great Experience” We were very pleased with every aspect of our purchase. Mr. Mara, our sales consultant, was outstanding in every regard. My wife knew the vehicle she We were very pleased with every aspect of our purchase. Mr. Mara, our sales consultant, was outstanding in every regard. My wife knew the vehicle she wanted, and he was extremely helpful and courteous in answering her questions. No pressure, just professional and knowledgeable assistance. More
Great Experience!! Purchasing a car for the first time can be stressful. Thanksfully, Mr.Mara was very knowledgeable and patient. He went above and beyond to make the pr Purchasing a car for the first time can be stressful. Thanksfully, Mr.Mara was very knowledgeable and patient. He went above and beyond to make the process enjoyable. The pricing was fair and transparent. I picked up my gorgeous Alfa Stelvio today and couldn't be happier! Everyone here has been super helpful! Look no further than Criswell Masareti-Alfa if you want to avoid a lengthy and tiresome buying process. More