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Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Anthony goes above and beyond any other Service Manager I took my Maserati in for its annual maintenance and had the pleasure of meeting Anthony Johnson. I have purchased a lot of vehicles, mostly high lin I took my Maserati in for its annual maintenance and had the pleasure of meeting Anthony Johnson. I have purchased a lot of vehicles, mostly high line, and always feel more comfortable having the dealer perform any work versus an independent shop. Obviously, over the years I've met and dealt with many different Service Managers, but none compare to Anthony. I was impressed with the initial meet and greet, explanation of work to be performed, explanation of completed work performed, and just how I was treated during my visit. I forgot to mention, I'd scheduled the appointment online, after hours, therefore, no one actually received my request for the 730am apt. Anthony was short-handed but asked the Technician to take a break from what he was doing, put my car on another lift, and go ahead and take care of me even though they were shorthanded and I didn't have an appointment on the books. Thanks Anthony, I'll be back for sure. Trey More
AWESOME EXPERIENCE with Alberto Zamorano I live in North Carolina and was in the market to purchase an Alfa Romeo TI Stelvio. I searched in NC, SC, and VA and had narrowed it down to two deal I live in North Carolina and was in the market to purchase an Alfa Romeo TI Stelvio. I searched in NC, SC, and VA and had narrowed it down to two dealerships. After speaking with Alberto, one of the Sales Specialists at Criswell Maserati & Alfa Romeo of Germantown, and working out a great deal, I went with Criswell. It was over a five hour drive, but upon arrival at Criswell, I met with Alberto and I was confident that I had made the right choice. He was very knowledgeable, professional, and helpful in answering all of my questions. The atmosphere at Criswell is both professional and relaxing and all of their staff was very courteous. I'll be returning in two years for my next vehicle. GREAT JOB to Alberto Zamorano and team!!! More
Great experience buying a Used 17 Acura ILX I bought a used 2017 Acura ILX with Premier Package for a very reasonable price at Criswell Maserati. James Tan was the salesman and he was very accom I bought a used 2017 Acura ILX with Premier Package for a very reasonable price at Criswell Maserati. James Tan was the salesman and he was very accommodating, allowing me to have the car inspected by a nearby Acura dealer. There were no hidden charges and I think I got a great deal. James also showed me how to use all of the cars features and electronics after the purchase. Recommended! More
He is the best of the best! Professional, courteous, and personable! Alberto answered all of my questions and made sure I was comfortable with everything before presenting me wit Professional, courteous, and personable! Alberto answered all of my questions and made sure I was comfortable with everything before presenting me with the paperwork. He also worked with me for hours to get the right price so I could afford my dream vehicle. I would give him 10 stars if I could! Thank you, Alberto! I'll be coming to see you again at the end of the year :-) More
Thanks Mr. Alberto Zamorano. Alberto Zamorano helped me with the purchase of my first Maserati today. He is very knowledgeable about the vehicles and considerate toward the custom Alberto Zamorano helped me with the purchase of my first Maserati today. He is very knowledgeable about the vehicles and considerate toward the customer, He did not pressure me nor he applied any of the salesperson strategies to manipulate the customer. He appeared to be interested only in making sure I chose the vehicle that was right for me and that would make me happy for years to come. Everybody at Criswell Maserati was very professional and made me feel at ease. These cars are gorgeous but they are not inexpensive, it takes a special person with the proper attitude to guide the client through the choice of the right vehicle, accessories and protection plans. FG More
Mr Zamorano is a gentleman He was kind and courteous, he knew the Alfa Romeo product line, he was very helpful in every regard. He even knew some things about Alfa's 108 year h He was kind and courteous, he knew the Alfa Romeo product line, he was very helpful in every regard. He even knew some things about Alfa's 108 year history. More
"Great Deal - Great Service" Sandra C. I would definitely recommend Criswell and Alberto Zamorano to a friend. He was extremely helpful, patience and honest . He knew all about the cars he I would definitely recommend Criswell and Alberto Zamorano to a friend. He was extremely helpful, patience and honest . He knew all about the cars he sell and answered all my questions. He made sure I knew how to use all the features before I left the lot with my new Alfa Romeo Stelvio. I have been enjoying driving my new car immensely. Great Job! More
Great car buying experience We bought an Alfa Romeo Stelvio from Criswell about a month ago. Overall we are very satisfied with the car and our shopping experience at Criswell. O We bought an Alfa Romeo Stelvio from Criswell about a month ago. Overall we are very satisfied with the car and our shopping experience at Criswell. Our sale representative (Karifa) was an excellent person to work with. He was very friendly and helpful all the way from our very first meeting with him with a thrilling test drive to signing the contract. We got a very good deal and are happy with the performance of Stelvio. I do recommend you to test drive an Alfa and get information on great deals from Criswell before settling for either a slightly cheaper option (Like Mazda, Honda, Toyota) or a more expensive one (Like BMW, Audi, Mercedes). More
Best Experience Rob made leasing of the Alfa Romeo Stelvio extremely easy. He's easy to work with and transparent. If you are in the market for an Alfa or Maserati yo Rob made leasing of the Alfa Romeo Stelvio extremely easy. He's easy to work with and transparent. If you are in the market for an Alfa or Maserati you have to visit this dealership. You will not regret it. Rob and his team were great. They are personable, professional and knowledgeable and will go out of the way to make you feel comfortable. I could not have asked for a more pleasurable experience. I highly recommend Rob and Alfa Romeo of Germantown! Thank you again Rob!! More
Great crew to work with Alberto made the experience of purchasing a car a great pleasure. Would recommend and deal with them again. Everyone that we meet went out of their Alberto made the experience of purchasing a car a great pleasure. Would recommend and deal with them again. Everyone that we meet went out of their way to help out. More