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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 609 reviews

February 09, 2019

Karifa was awesome to work with Karifa was an exellent salesman. He mad ehte buying experience feel more like a get together with family. He is a natural and i recommend him to anyon More

by Happibuyer08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Criswell Maserati - Alfa Romeo responded

We are so very pleased that Karifa was able to provide you with a recommendation worthy purchasing experience! Enjoy your new car and don't hesitate to reach out if you have any further questions!

February 06, 2019

Excellent experience Karifa Mara was extremely helpful and provided great insight for this buying experience. Very knowledgeable about this car and made the decision very More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Criswell Maserati - Alfa Romeo responded

Wonderful! We're so pleased that Karifa was able to give valuable insight and provided an exceptional purchasing experience for your awesome new car!

February 04, 2019

Amazing best car buying experience. I worked with Micheal Disogra. He is extremely personable and his product knowledge is awesome. I purchased a Maserati Ghibli and I love the car.5 st More

by chipl53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Disogra
Feb 11, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you! We very much appreciate this outstanding review! It's great to hear that Michael and Robert were able to help you purchase your beautiful new Ghibli!

February 01, 2019

One of the best car buying experiences I've had I called the dealership the morning I purchased a '19 Levante and Alberto picked up the line. We were both direct and he was respectful of my time an More

by Cooper111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new car and thank you for taking the time to share your story with us! We value your business and thank you for choosing Criswell.

January 20, 2019

Fantastic Car Buying Experience! This was my first car purchase so I did hours and hours of research. I found 2 specific cars that were my favorite so I decided to go visit both - a H More

by ssp410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrystie (I'm sorry I don't know her last name or if I spelled her first name correctly!)
Jan 24, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you! We really appreciate this amazing review which highlights the awesomeness of our entire team! Enjoy your Accord and don't hesitate to reach out to any of our team members if there is anything else we can do.

January 15, 2019

I had a great experience purchasing my 2018 Alfa Giulia TI Alberto was extremely helpful in arranging this long-distance purchase. His patience, courtesy and professionalism made this a great experience. And More

by RexCars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to post this review! We are ecstatic to hear how much you love your new car and we are thrilled that Alberto was able to help you make it all happen!

January 02, 2019

Outstanding experience with James Tan and Criswell Maserati I had the pleasure of visiting Criswell Maserati recently to take a look at a Maserati Ghibli and was politely assisted from the moment I walked in th More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystie Zhang
Jan 07, 2019 -

Criswell Maserati - Alfa Romeo responded

Michael, thank you so much for posting this outstanding review! We're so pleased that James was able to give you the time and knowledge to ensure that you were getting just the right vehicle for you! Enjoy your beautiful new Ghibli. Please don't hesitate to reach out to any of our team members if you have any further questions.

December 26, 2018

Impressed in every way From my knowledgeable sales person (Danny) to the extremely thorough and quick finance expert (Krystie), this purchase was the best experience I have More

by Kevininthecap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang, Danny Ahn
Dec 28, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to provide us with this outstanding review highlighting the excellent work of our team members! Enjoy your beautiful new car and we will be excited to work with you again when you are ready for that two seater!

December 17, 2018

First Class Experience I have been thru more than a few luxury car dealerships and the experiences have varied greatly. Recently I purchased a Maserati Quatroporte from Cris More

by Tom B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to highlight the hard work, friendliness, knowledge, and thoughtfulness of Alberto! We're so pleased that he not only helped you to find a beautiful new car but also helped you to have a stress free buying experience. Welcome to the Maserati family and welcome to the Criswell family! If you have any other questions, please feel free to reach out to any of our team members, we are always happy to help!

November 30, 2018

Best car purchase experience I’ve had James provided a professional but relaxing purchasing experience. I really appreciated his no-pressure approach. He answered all my questions and gave More

by Andre T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to provide us with this outstanding review which highlights the hard work of James! It is wonderful to hear that James was able to help you find a vehicle to meet your needs and that he took the time to make sure you were completely comfortable with it before driving off the lot!

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