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Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Karifa was awesome to work with Karifa was an exellent salesman. He mad ehte buying experience feel more like a get together with family. He is a natural and i recommend him to anyon Karifa was an exellent salesman. He mad ehte buying experience feel more like a get together with family. He is a natural and i recommend him to anyone looking to buy a car. More
Excellent experience Karifa Mara was extremely helpful and provided great insight for this buying experience. Very knowledgeable about this car and made the decision very Karifa Mara was extremely helpful and provided great insight for this buying experience. Very knowledgeable about this car and made the decision very easy to purchase this awesome vehicle. More
Amazing best car buying experience. I worked with Micheal Disogra. He is extremely personable and his product knowledge is awesome. I purchased a Maserati Ghibli and I love the car.5 st I worked with Micheal Disogra. He is extremely personable and his product knowledge is awesome. I purchased a Maserati Ghibli and I love the car.5 stars is simply not enough to describe the level of service that I received. More
One of the best car buying experiences I've had I called the dealership the morning I purchased a '19 Levante and Alberto picked up the line. We were both direct and he was respectful of my time an I called the dealership the morning I purchased a '19 Levante and Alberto picked up the line. We were both direct and he was respectful of my time and very professional. I live 150 miles away, in Pennsylvania, and Alberto gave me a fair price on the purchase of the Levante and the trade-in of my used Audi. The car was ready and in great condition when I arrived. There was not much of a negotiation process which was great. I let Alberto know that I was an informed buyer and he very quickly offered a price that was reasonable, especially given that the color combo and trim I selected is a popular choice. Given that Alberto was direct and fair from the start, I did not have to negotiate at all. I wish all car buying experiences were like this. You'll be lucky if you have the opportunity to make a deal with Alberto. He is a good guy and he makes the dealership look good. More
Fantastic Car Buying Experience! This was my first car purchase so I did hours and hours of research. I found 2 specific cars that were my favorite so I decided to go visit both - a H This was my first car purchase so I did hours and hours of research. I found 2 specific cars that were my favorite so I decided to go visit both - a Honda Accord and a Toyota Camry. Both were exactly what I was looking for in price, mileage, and age. They are both reliable makes/models so my decision was to be determined by driving each car. I chose to visit the Camry first because I wanted the Accord more based off of looks, and I wanted to be sure I see both. Needless to say, I knew I wanted to check out the Accord after visiting the Camry. From when I first called Criswell Maserati and spoke with Karifa, I could tell how friendly he was and even gave me his personal cell phone number so we could text if anything changed or if I had any questions. When I arrived at the dealership, he was just as warm and friendly as I expected. He works at a Maserati dealership so a little Honda Accord probably isn't that big of a sale for him, but he made me feel very important and did everything he could to help me - what a guy! I saw the Accord, sat in it, and knew right away this was exactly what I wanted. I mean, come on, if it was good enough for a Maserati dealership to hold onto and sell, I knew was way beyond good enough for me. Karifa wasn't pushy, answered every question I had with expertise and even helped me setup my own car insurance on the phone. He was awesome to work with and if I ever consider purchasing a Maserati in the future (let's hope that's even possible) I will 100% go straight to him. I consider him my friend and genuine person that anyone would be lucky enough to work with. I also had the pleasure of working with Chrystie (I'm sorry if I didn't spell your name correctly!!) with financing the car. She was incredibly knowledgeable, gave me great tips for building my credit and really made the car-buying process easy. Thank you again! I expect nothing less from a dealership that sells cars worth over one hundred thousand dollars, but still...I had an amazing experience purchasing my car and I think anyone would benefit from working with these individuals when looking for a car. I fortunately found one that was within my price range at a dealership that was way out of my league, nevertheless, they treated me like I was purchasing the best car on the lot. Thank you guys again! You made me LOVE buying my car and helped me find MY car. I cannot recommend them enough. More
I had a great experience purchasing my 2018 Alfa Giulia TI Alberto was extremely helpful in arranging this long-distance purchase. His patience, courtesy and professionalism made this a great experience. And Alberto was extremely helpful in arranging this long-distance purchase. His patience, courtesy and professionalism made this a great experience. And I love the car! More
Outstanding experience with James Tan and Criswell Maserati I had the pleasure of visiting Criswell Maserati recently to take a look at a Maserati Ghibli and was politely assisted from the moment I walked in th I had the pleasure of visiting Criswell Maserati recently to take a look at a Maserati Ghibli and was politely assisted from the moment I walked in the door by James Tan. James was absolutely outstanding to deal with! He was very attentive to my many detailed questions from the start and was extremely patient with all of my requests including multiple test drives and even putting the Ghibli side by side to my old car (Mercedes E350) to measure size differences and compare features. Since Criswell has such a large inventory of Maserati's to choose from, James had to move several other cars for me to test drive the specific one I was interested in - he did so with professionalism, patience, and with no pressure on me for a sale. Thanks to the attention I got from James (he spent an entire afternoon with me) and his facilitation of me getting a great deal on the Ghibli, I bought it and drove it home that afternoon. As part of the overall process, the Criswell sales manager Robert Buchanan was also friendly and easy to work with and the finance/business manager (Krystie Zhang) was also outstanding in getting me a great financing arrangement. I highly recommend Criswell Maserati and James Tan as your go to person when you get there! More
Impressed in every way From my knowledgeable sales person (Danny) to the extremely thorough and quick finance expert (Krystie), this purchase was the best experience I have From my knowledgeable sales person (Danny) to the extremely thorough and quick finance expert (Krystie), this purchase was the best experience I have ever had at a dealership. I have purchased at least 5 other males from dealerships and nothing compared to the treatment and professionalism of the team at Criswell. I look forward to a long and exciting relationship with this dealership! Thank you for the Alfa Romeo! I will be back for a two-seater soon! More
First Class Experience I have been thru more than a few luxury car dealerships and the experiences have varied greatly. Recently I purchased a Maserati Quatroporte from Cris I have been thru more than a few luxury car dealerships and the experiences have varied greatly. Recently I purchased a Maserati Quatroporte from Criswell Maserati andhad the please with dealing with Alberto Zamorano. I was by far my most pleasurable car purchasing experience to date. Unlike many prior experiences in which the salesperson is intent on "adding another sale" to the car purchase , like an extended warranty or special gel coating, Alberto seemed more intent on having me enjoy the experience. I believe after hearing this was my initial Maserati purchase the refrain he used was "Welcome to the Maserati family". He showed a sincere intention in having me truly understand all the car's instrumentation before driving away from the showroom. Perhaps the best indcator of his dedication is that he was there at all for my pick up. I was coming in from out of town and the date I selected to pick up the car was Alberto's day off. Nonetheless, Alberto went that extra mile to come in on his day off and complete a wonderful sales experience for this clint. Thank you Alberto! More
Best car purchase experience I’ve had James provided a professional but relaxing purchasing experience. I really appreciated his no-pressure approach. He answered all my questions and gave James provided a professional but relaxing purchasing experience. I really appreciated his no-pressure approach. He answered all my questions and gave me the time that I needed to make various decisions. James also took the time to fully explain and demonstrate driving features of the car during the test drive. He was very knowledgeable about the car and did a great job guiding me through the car’s information/entertainment system and convenience features. Thanks James! More