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Criswell Maserati - Alfa Romeo

Germantown, MD

4.9
605 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 605 reviews

March 17, 2019

Welcome to the Family Karifa represented what I think a salesman should be. Honest, knowledgeable and friendly. He made the whole experience pleasant and easy. I would reco More

by Elpeak3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you for the kind words for Karifa! We are so pleased that he was able to help you to have an exemplary purchasing experience!

March 11, 2019

Efficient Karifa and co workers were all very professional, courteous and expedient. All promises kept, car and paperwork were pre-coordinated, very efficient. More

by Mrs R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 14, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you for your willingness to recommend Criswell! We are very pleased to hear that Karifa was able to help you to have a smooth, efficient purchasing experience!

March 11, 2019

Good car buying experience! Karifa was a great salesman - no pressure, answered all of my questions (and I had many). Everyone at the dealer was also very professional. Overall a More

by TS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Criswell Maserati - Alfa Romeo responded

We're happy you found our staff to be so supportive during your experience here at Criswell Maserati. If you have any further questions, please give us a call. We're always happy to help!

February 27, 2019

The best Simply the best experience from beginning to end. The salesmen, Karifa was incredible. He isn’t pushy, extremely accommodating and so friendly you fe More

by Jeff K
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Criswell Maserati - Alfa Romeo responded

Jeff, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to post this review and thank you for choosing Criswell for your automotive needs!

February 20, 2019

Very Good & Almost Great Bill Martien was great to deal with in every aspect - I had many questions and he was very responsive in all regards. As an out of state 'sight unsee More

by Heavyiron
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi, Karina, Bill Martien
Feb 21, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to provide us with this feedback and congratulations on your new car! We're pleased that Bill was able to help you find this car even from a distance.

February 18, 2019

2nd auto from Karifa in less than a year. Our experience with Karifa is exactly how buying a car should be. Knowledgeable, no pressure, fair, friendly, and polite are words I would use to des More

by bzook6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for your willingness to recommend Criswell to others! We're thrilled that Karifa provides you with the highest level of service that keeps you coming back!

February 09, 2019

Karifa was awesome to work with Karifa was an exellent salesman. He mad ehte buying experience feel more like a get together with family. He is a natural and i recommend him to anyon More

by Happibuyer08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Criswell Maserati - Alfa Romeo responded

We are so very pleased that Karifa was able to provide you with a recommendation worthy purchasing experience! Enjoy your new car and don't hesitate to reach out if you have any further questions!

February 06, 2019

Excellent experience Karifa Mara was extremely helpful and provided great insight for this buying experience. Very knowledgeable about this car and made the decision very More

by Carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Criswell Maserati - Alfa Romeo responded

Wonderful! We're so pleased that Karifa was able to give valuable insight and provided an exceptional purchasing experience for your awesome new car!

February 04, 2019

Amazing best car buying experience. I worked with Micheal Disogra. He is extremely personable and his product knowledge is awesome. I purchased a Maserati Ghibli and I love the car.5 st More

by chipl53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Disogra
Feb 11, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you! We very much appreciate this outstanding review! It's great to hear that Michael and Robert were able to help you purchase your beautiful new Ghibli!

February 01, 2019

One of the best car buying experiences I've had I called the dealership the morning I purchased a '19 Levante and Alberto picked up the line. We were both direct and he was respectful of my time an More

by Cooper111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new car and thank you for taking the time to share your story with us! We value your business and thank you for choosing Criswell.

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