Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Welcome to the Family Karifa represented what I think a salesman should be. Honest, knowledgeable and friendly. He made the whole experience pleasant and easy. I would reco Karifa represented what I think a salesman should be. Honest, knowledgeable and friendly. He made the whole experience pleasant and easy. I would recommend him if you’re in the market for a Maserati. Thanks for bringing us into the family, Karifa! More
Efficient Karifa and co workers were all very professional, courteous and expedient. All promises kept, car and paperwork were pre-coordinated, very efficient. Karifa and co workers were all very professional, courteous and expedient. All promises kept, car and paperwork were pre-coordinated, very efficient. Would definitely recommend this dealership. More
Good car buying experience! Karifa was a great salesman - no pressure, answered all of my questions (and I had many). Everyone at the dealer was also very professional. Overall a Karifa was a great salesman - no pressure, answered all of my questions (and I had many). Everyone at the dealer was also very professional. Overall a very pleasant experience. More
The best Simply the best experience from beginning to end. The salesmen, Karifa was incredible. He isn’t pushy, extremely accommodating and so friendly you fe Simply the best experience from beginning to end. The salesmen, Karifa was incredible. He isn’t pushy, extremely accommodating and so friendly you feel like family. I would recommend him to my friends all day long. More
Very Good & Almost Great Bill Martien was great to deal with in every aspect - I had many questions and he was very responsive in all regards. As an out of state 'sight unsee Bill Martien was great to deal with in every aspect - I had many questions and he was very responsive in all regards. As an out of state 'sight unseen' purchase on an expensive used car (2016 Granturismo MC), it was important that I had lots of pictures as well correspondence on the maintenance, history, and condition of the car. Bill went 'over an above' with trying to accommodate my concerns and in today's world of smart phones made it seem as if I was there in person with Facetime videos, etc. So, needless to say I would highly recommend Bill to any prospective buyer out there looking to purchase from Criswell Maserati. The only reason I couldn't give 5 stars on the dealership is that I am not confident that the car was truly checked out to the Certified Pre Owned standards that Maserati requires in order to be sold as such. When the car arrived to me the heat did not work and I had to take it to my local Maserati dealer for diagnostics/repair (within the first week and first 100 miles of trying to turn on the heat). At the time of this writing parts on order for it. It is covered under warranty, but still leaves the question of how it could have passed a CPO inspection prior to sale without the heat working. Nevertheless, I'm just going to chalk the non-working heater up to a service department not doing the job that management expects when inspecting a car to be sold as Certified Pre Owned, otherwise it would've been diagnosed and addressed as it is currently at my local dealer. All that said, the dealership was very professional and overall it was a very good experience, especially when buying a car without seeing it in person and the level of trust that it takes to make that purchase. More
2nd auto from Karifa in less than a year. Our experience with Karifa is exactly how buying a car should be. Knowledgeable, no pressure, fair, friendly, and polite are words I would use to des Our experience with Karifa is exactly how buying a car should be. Knowledgeable, no pressure, fair, friendly, and polite are words I would use to describe his style. I would highly recommend him to anyone I know. More
Karifa was awesome to work with Karifa was an exellent salesman. He mad ehte buying experience feel more like a get together with family. He is a natural and i recommend him to anyon Karifa was an exellent salesman. He mad ehte buying experience feel more like a get together with family. He is a natural and i recommend him to anyone looking to buy a car. More
Excellent experience Karifa Mara was extremely helpful and provided great insight for this buying experience. Very knowledgeable about this car and made the decision very Karifa Mara was extremely helpful and provided great insight for this buying experience. Very knowledgeable about this car and made the decision very easy to purchase this awesome vehicle. More
Amazing best car buying experience. I worked with Micheal Disogra. He is extremely personable and his product knowledge is awesome. I purchased a Maserati Ghibli and I love the car.5 st I worked with Micheal Disogra. He is extremely personable and his product knowledge is awesome. I purchased a Maserati Ghibli and I love the car.5 stars is simply not enough to describe the level of service that I received. More
One of the best car buying experiences I've had I called the dealership the morning I purchased a '19 Levante and Alberto picked up the line. We were both direct and he was respectful of my time an I called the dealership the morning I purchased a '19 Levante and Alberto picked up the line. We were both direct and he was respectful of my time and very professional. I live 150 miles away, in Pennsylvania, and Alberto gave me a fair price on the purchase of the Levante and the trade-in of my used Audi. The car was ready and in great condition when I arrived. There was not much of a negotiation process which was great. I let Alberto know that I was an informed buyer and he very quickly offered a price that was reasonable, especially given that the color combo and trim I selected is a popular choice. Given that Alberto was direct and fair from the start, I did not have to negotiate at all. I wish all car buying experiences were like this. You'll be lucky if you have the opportunity to make a deal with Alberto. He is a good guy and he makes the dealership look good. More