Criswell Maserati - Alfa Romeo

Great Experience! Had a great experience at Criswells Alfa Romeo. Friendly staff that helped us get exactly what we wanted. Very quick and easy process, made the experi Had a great experience at Criswells Alfa Romeo. Friendly staff that helped us get exactly what we wanted. Very quick and easy process, made the experience enjoyable. Love my new car thanks to the team at Criswell. More

Flawless Our experience purchasing our new Alfa Romeo Giulia through Danny was truly the most exceptional. The entire process was flawless start to finish, eve Our experience purchasing our new Alfa Romeo Giulia through Danny was truly the most exceptional. The entire process was flawless start to finish, even though a majority was done through text. He made sure the car was prepped as requested, and all paperwork ready to be signed in finance the moment we walked in the door to be in and out as quickly as possible. Any questions I've had regarding the car's functions have been answered quickly & concisely. We couldn't have hoped for better! More

Very professional and easy to deal with. I have bought many cars in my life. This time it was very easy to go thru the entire process and get excellent attention by several members of the st I have bought many cars in my life. This time it was very easy to go thru the entire process and get excellent attention by several members of the staff. More

Exceptional professionalism James provided a seamless experience from inquiry through final deal negotiation. He demonstrated a strong knowledge of the vehicle line up and was ab James provided a seamless experience from inquiry through final deal negotiation. He demonstrated a strong knowledge of the vehicle line up and was able to address specific questions as they arose. He was attentive to my specific requirements and was creative in proposing multiple options for my consideration. Credit to the team and Robert's leadership for their excellent customer service and I look forward to future opportunities for all my vehicle needs. More

Welcome to the Family Karifa represented what I think a salesman should be. Honest, knowledgeable and friendly. He made the whole experience pleasant and easy. I would reco Karifa represented what I think a salesman should be. Honest, knowledgeable and friendly. He made the whole experience pleasant and easy. I would recommend him if you’re in the market for a Maserati. Thanks for bringing us into the family, Karifa! More

Efficient Karifa and co workers were all very professional, courteous and expedient. All promises kept, car and paperwork were pre-coordinated, very efficient. Karifa and co workers were all very professional, courteous and expedient. All promises kept, car and paperwork were pre-coordinated, very efficient. Would definitely recommend this dealership. More

Good car buying experience! Karifa was a great salesman - no pressure, answered all of my questions (and I had many). Everyone at the dealer was also very professional. Overall a Karifa was a great salesman - no pressure, answered all of my questions (and I had many). Everyone at the dealer was also very professional. Overall a very pleasant experience. More

The best Simply the best experience from beginning to end. The salesmen, Karifa was incredible. He isn’t pushy, extremely accommodating and so friendly you fe Simply the best experience from beginning to end. The salesmen, Karifa was incredible. He isn’t pushy, extremely accommodating and so friendly you feel like family. I would recommend him to my friends all day long. More

Very Good & Almost Great Bill Martien was great to deal with in every aspect - I had many questions and he was very responsive in all regards. As an out of state 'sight unsee Bill Martien was great to deal with in every aspect - I had many questions and he was very responsive in all regards. As an out of state 'sight unseen' purchase on an expensive used car (2016 Granturismo MC), it was important that I had lots of pictures as well correspondence on the maintenance, history, and condition of the car. Bill went 'over an above' with trying to accommodate my concerns and in today's world of smart phones made it seem as if I was there in person with Facetime videos, etc. So, needless to say I would highly recommend Bill to any prospective buyer out there looking to purchase from Criswell Maserati. The only reason I couldn't give 5 stars on the dealership is that I am not confident that the car was truly checked out to the Certified Pre Owned standards that Maserati requires in order to be sold as such. When the car arrived to me the heat did not work and I had to take it to my local Maserati dealer for diagnostics/repair (within the first week and first 100 miles of trying to turn on the heat). At the time of this writing parts on order for it. It is covered under warranty, but still leaves the question of how it could have passed a CPO inspection prior to sale without the heat working. Nevertheless, I'm just going to chalk the non-working heater up to a service department not doing the job that management expects when inspecting a car to be sold as Certified Pre Owned, otherwise it would've been diagnosed and addressed as it is currently at my local dealer. All that said, the dealership was very professional and overall it was a very good experience, especially when buying a car without seeing it in person and the level of trust that it takes to make that purchase. More

2nd auto from Karifa in less than a year. Our experience with Karifa is exactly how buying a car should be. Knowledgeable, no pressure, fair, friendly, and polite are words I would use to des Our experience with Karifa is exactly how buying a car should be. Knowledgeable, no pressure, fair, friendly, and polite are words I would use to describe his style. I would highly recommend him to anyone I know. More