Criswell Maserati - Alfa Romeo

Good car buying experience! Karifa was a great salesman - no pressure, answered all of my questions (and I had many). Everyone at the dealer was also very professional. Overall a Karifa was a great salesman - no pressure, answered all of my questions (and I had many). Everyone at the dealer was also very professional. Overall a very pleasant experience. More

The best Simply the best experience from beginning to end. The salesmen, Karifa was incredible. He isn’t pushy, extremely accommodating and so friendly you fe Simply the best experience from beginning to end. The salesmen, Karifa was incredible. He isn’t pushy, extremely accommodating and so friendly you feel like family. I would recommend him to my friends all day long. More

Very Good & Almost Great Bill Martien was great to deal with in every aspect - I had many questions and he was very responsive in all regards. As an out of state 'sight unsee Bill Martien was great to deal with in every aspect - I had many questions and he was very responsive in all regards. As an out of state 'sight unseen' purchase on an expensive used car (2016 Granturismo MC), it was important that I had lots of pictures as well correspondence on the maintenance, history, and condition of the car. Bill went 'over an above' with trying to accommodate my concerns and in today's world of smart phones made it seem as if I was there in person with Facetime videos, etc. So, needless to say I would highly recommend Bill to any prospective buyer out there looking to purchase from Criswell Maserati. The only reason I couldn't give 5 stars on the dealership is that I am not confident that the car was truly checked out to the Certified Pre Owned standards that Maserati requires in order to be sold as such. When the car arrived to me the heat did not work and I had to take it to my local Maserati dealer for diagnostics/repair (within the first week and first 100 miles of trying to turn on the heat). At the time of this writing parts on order for it. It is covered under warranty, but still leaves the question of how it could have passed a CPO inspection prior to sale without the heat working. Nevertheless, I'm just going to chalk the non-working heater up to a service department not doing the job that management expects when inspecting a car to be sold as Certified Pre Owned, otherwise it would've been diagnosed and addressed as it is currently at my local dealer. All that said, the dealership was very professional and overall it was a very good experience, especially when buying a car without seeing it in person and the level of trust that it takes to make that purchase. More

2nd auto from Karifa in less than a year. Our experience with Karifa is exactly how buying a car should be. Knowledgeable, no pressure, fair, friendly, and polite are words I would use to des Our experience with Karifa is exactly how buying a car should be. Knowledgeable, no pressure, fair, friendly, and polite are words I would use to describe his style. I would highly recommend him to anyone I know. More

Karifa was awesome to work with Karifa was an exellent salesman. He mad ehte buying experience feel more like a get together with family. He is a natural and i recommend him to anyon Karifa was an exellent salesman. He mad ehte buying experience feel more like a get together with family. He is a natural and i recommend him to anyone looking to buy a car. More

Excellent experience Karifa Mara was extremely helpful and provided great insight for this buying experience. Very knowledgeable about this car and made the decision very Karifa Mara was extremely helpful and provided great insight for this buying experience. Very knowledgeable about this car and made the decision very easy to purchase this awesome vehicle. More

Amazing best car buying experience. I worked with Micheal Disogra. He is extremely personable and his product knowledge is awesome. I purchased a Maserati Ghibli and I love the car.5 st I worked with Micheal Disogra. He is extremely personable and his product knowledge is awesome. I purchased a Maserati Ghibli and I love the car.5 stars is simply not enough to describe the level of service that I received. More

One of the best car buying experiences I've had I called the dealership the morning I purchased a '19 Levante and Alberto picked up the line. We were both direct and he was respectful of my time an I called the dealership the morning I purchased a '19 Levante and Alberto picked up the line. We were both direct and he was respectful of my time and very professional. I live 150 miles away, in Pennsylvania, and Alberto gave me a fair price on the purchase of the Levante and the trade-in of my used Audi. The car was ready and in great condition when I arrived. There was not much of a negotiation process which was great. I let Alberto know that I was an informed buyer and he very quickly offered a price that was reasonable, especially given that the color combo and trim I selected is a popular choice. Given that Alberto was direct and fair from the start, I did not have to negotiate at all. I wish all car buying experiences were like this. You'll be lucky if you have the opportunity to make a deal with Alberto. He is a good guy and he makes the dealership look good. More

Fantastic Car Buying Experience! This was my first car purchase so I did hours and hours of research. I found 2 specific cars that were my favorite so I decided to go visit both - a H This was my first car purchase so I did hours and hours of research. I found 2 specific cars that were my favorite so I decided to go visit both - a Honda Accord and a Toyota Camry. Both were exactly what I was looking for in price, mileage, and age. They are both reliable makes/models so my decision was to be determined by driving each car. I chose to visit the Camry first because I wanted the Accord more based off of looks, and I wanted to be sure I see both. Needless to say, I knew I wanted to check out the Accord after visiting the Camry. From when I first called Criswell Maserati and spoke with Karifa, I could tell how friendly he was and even gave me his personal cell phone number so we could text if anything changed or if I had any questions. When I arrived at the dealership, he was just as warm and friendly as I expected. He works at a Maserati dealership so a little Honda Accord probably isn't that big of a sale for him, but he made me feel very important and did everything he could to help me - what a guy! I saw the Accord, sat in it, and knew right away this was exactly what I wanted. I mean, come on, if it was good enough for a Maserati dealership to hold onto and sell, I knew was way beyond good enough for me. Karifa wasn't pushy, answered every question I had with expertise and even helped me setup my own car insurance on the phone. He was awesome to work with and if I ever consider purchasing a Maserati in the future (let's hope that's even possible) I will 100% go straight to him. I consider him my friend and genuine person that anyone would be lucky enough to work with. I also had the pleasure of working with Chrystie (I'm sorry if I didn't spell your name correctly!!) with financing the car. She was incredibly knowledgeable, gave me great tips for building my credit and really made the car-buying process easy. Thank you again! I expect nothing less from a dealership that sells cars worth over one hundred thousand dollars, but still...I had an amazing experience purchasing my car and I think anyone would benefit from working with these individuals when looking for a car. I fortunately found one that was within my price range at a dealership that was way out of my league, nevertheless, they treated me like I was purchasing the best car on the lot. Thank you guys again! You made me LOVE buying my car and helped me find MY car. I cannot recommend them enough. More

I had a great experience purchasing my 2018 Alfa Giulia TI Alberto was extremely helpful in arranging this long-distance purchase. His patience, courtesy and professionalism made this a great experience. And Alberto was extremely helpful in arranging this long-distance purchase. His patience, courtesy and professionalism made this a great experience. And I love the car! More