
Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 609 reviews
Starting The Next Chapter Karifa was an outstanding salesman to work with. He had a thorough understanding of the product line, answered all my questions, was very personable. Karifa was an outstanding salesman to work with. He had a thorough understanding of the product line, answered all my questions, was very personable. He took my brother and I on the most exciting test drive I've ever experienced Every aspect from start to finish in selling me my 2015 Maserati Ghibli was pleasant beyond my expectations. Karifa will be my first call with my next car purchase from Criswell. More
Excellent Dealership to Work With Karifa was an excellent salesman to work with. I went in to look at a used Audi on their lot and he was able to answer all of my questions and let me Karifa was an excellent salesman to work with. I went in to look at a used Audi on their lot and he was able to answer all of my questions and let me test drive the car. I was a little hesitant about purchasing the car same day, and he and Krystie were more than understanding and let me go with kind words. When I decided I needed one more test drive Karifa invited me back, let me look over the car in detail, then sat me down to talk about what I wanted to do. I ejoyed his personalism and excitement with the industry which partially led to me purchasing the vehicle from this dealership. The finance process couldn't have gone by quicker and Krystie was wonderful and insightful to work with while not pushing all of the post finance packages that most other dealerships do. I would highly recommend working with this dealership and will be recommending to my friends in the area. Overall I had a very enjoyable experience! More
Most Pleasant! experience while buying a car. Alberto was wonderful from the beginning to the end of our purchase experience with our first Maserati. Alberto was attentive towards our needs expla Alberto was wonderful from the beginning to the end of our purchase experience with our first Maserati. Alberto was attentive towards our needs explained every single detail about the vehicle was very knowledgable but most important treated us with the utmost respect made us feel that we were welcomed and comfortable through out the whole experience. Let me say he makes a good Cappuccino and an even better espresso sorry Alberto I have to let your future clients know you make the best espresso I have ever had :). I recommend Alberto for your future car purchase at this Dealership he will meet your expectations no doubt about it. Everyone we encountered was very friendly. More
Retirement Gift James was very helpful to me when I stopped by Criswell to by my wife an Alfa Romeo Stelvio Quadrifolio for her retirement gift. He was very informati James was very helpful to me when I stopped by Criswell to by my wife an Alfa Romeo Stelvio Quadrifolio for her retirement gift. He was very informative and went through every feature, switch and car detail until I was fully satisfied. Thanks James. More
Happy is an understatement! I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA and didn’t want to have it shipped. So, took the short flight to Germantown, MD later during the week. Karifa offered to pick me up from the airport rather than me catching an Uber (how awesome was that!?!?!). Once we got to his office, I was “in & out”! Karifa even checked on me throughout my 10 hour drive back to Atlanta several times. He insisted that I let him know when I arrived safely (even though it was well after business hours). I was completely pleased with my experience. I would DEFINITELY recommend visiting Karifa at Criswell, Maserati for any of your Maserati or Alfa Romero desires! More
I m a repeat buyer at Maserati Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and cut my throat in order to buy a new Ghibli...just kidding. Karifa and krystie were very professional More
Second time around dealing with Alberto I am so happy that there was no hassle purchasing a new vehicle. I am a second time buyer from Criswell and Alberto was informative and helpful. Than I am so happy that there was no hassle purchasing a new vehicle. I am a second time buyer from Criswell and Alberto was informative and helpful. Thank you for your service Alberto. Fessha More
Alberto was awesome I called Alberto to find out if he had a 2018 Stelvio available, he said yes and provided me with a deal I could not refuse, he was professional, effi I called Alberto to find out if he had a 2018 Stelvio available, he said yes and provided me with a deal I could not refuse, he was professional, efficient and got the job done in a matter of 2 hours from start to finish. I was very happy with the complete process of my car buying experience. More
Never felt more comfortable. No pressure, welcoming, and down to earth. I drove 2 hours to buy a car from Criswell! Thats how awesome the team is! Felt so comfortable with James No pressure, welcoming, and down to earth. I drove 2 hours to buy a car from Criswell! Thats how awesome the team is! Felt so comfortable with James and Krystie. Authentic customer service with zero pressure. Very hard to find!! Only hiccup is we couldn't find the owners manual to my Quadrifoglio but I'm confident they will order me one like they said. More
Excellent car buying experience Karifa went above & beyond. As you can see I gave it 5 stars because it was a very smooth process from the beginning to the end. Karifa was profession Karifa went above & beyond. As you can see I gave it 5 stars because it was a very smooth process from the beginning to the end. Karifa was professional and polite in his approach, patient and prompt in his response. Karifa thank you for making my car buying experience a wonderful one at Criswell Maserati. More