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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 609 reviews

June 04, 2019

Starting The Next Chapter Karifa was an outstanding salesman to work with. He had a thorough understanding of the product line, answered all my questions, was very personable. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new car! We appreciate that you took the time to let us know that Karifa took the time to share his knowledge and expertise with you and took you on an amazing test drive! If you have any further questions, please give us a call. We're always happy to help!

May 28, 2019

Excellent Dealership to Work With Karifa was an excellent salesman to work with. I went in to look at a used Audi on their lot and he was able to answer all of my questions and let me More

by CarBuyer6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to provide us with this review. We are very happy to hear that our team was able to provide you with a recommendation worthy purchasing experience!

May 24, 2019

Most Pleasant! experience while buying a car. Alberto was wonderful from the beginning to the end of our purchase experience with our first Maserati. Alberto was attentive towards our needs expla More

by Blanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Calderone, Alexander Duarte Leal
May 29, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to share this review with us! It is great to hear that our team, especially Alberto, provided you with an amazing experience and excellent espresso!

May 23, 2019

Retirement Gift James was very helpful to me when I stopped by Criswell to by my wife an Alfa Romeo Stelvio Quadrifolio for her retirement gift. He was very informati More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Criswell Maserati - Alfa Romeo responded

Congratulations to your wife on her retirement and on her beautiful new car! We appreciate that you took the time to provide us with this feedback on your experience and are thrilled that you were able to report that James was patient and helpful.

May 19, 2019

Happy is an understatement! I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Criswell Maserati - Alfa Romeo responded

Wonderful! Thank you so much for taking the time to share your exciting story with us. It is always nice to hear from an excited, satisfied customer and we appreciate that you took the time to highlight Karifa's excellent work.

May 15, 2019

I m a repeat buyer at Maserati Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and More

by PD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Criswell Maserati - Alfa Romeo responded

Thanks for this great review! We're ecstatic that our team provides you with outstanding service that keeps you coming back!

May 04, 2019

Second time around dealing with Alberto I am so happy that there was no hassle purchasing a new vehicle. I am a second time buyer from Criswell and Alberto was informative and helpful. Than More

by Masu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you for your continued relationship with Criswell! It is great to hear that our team consistently provides you with outstanding service that keeps you coming back!

May 01, 2019

Alberto was awesome I called Alberto to find out if he had a 2018 Stelvio available, he said yes and provided me with a deal I could not refuse, he was professional, effi More

by papataco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Criswell Maserati - Alfa Romeo responded

Excellent! Thank you for taking the time to let us know that Alberto's hard work got you out on the road efficiently and successfully!

April 26, 2019

Never felt more comfortable. No pressure, welcoming, and down to earth. I drove 2 hours to buy a car from Criswell! Thats how awesome the team is! Felt so comfortable with James More

by Fordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Criswell Maserati - Alfa Romeo responded

Outstanding! We are ecstatic to hear that our team provided you with a comfortable, stress free, happy car buying experience!

April 23, 2019

Excellent car buying experience Karifa went above & beyond. As you can see I gave it 5 stars because it was a very smooth process from the beginning to the end. Karifa was profession More

by optimum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your beautiful new car! We appreciate the kind words for Karifa and your purchasing experience.

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