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Criswell Maserati - Alfa Romeo

Germantown, MD

4.9
605 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 605 reviews

May 19, 2019

Happy is an understatement! I found the perfect Maserati online and contacted Karifa immediately. He was pleasant and patient. We had a deal within minutes! I live in Atlanta, GA More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Criswell Maserati - Alfa Romeo responded

Wonderful! Thank you so much for taking the time to share your exciting story with us. It is always nice to hear from an excited, satisfied customer and we appreciate that you took the time to highlight Karifa's excellent work.

May 15, 2019

I m a repeat buyer at Maserati Title says it all. Good experience. The process was thoughtful Karifa was a lot of fun to work with . Answered all my questions then held me down and More

by PD
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Criswell Maserati - Alfa Romeo responded

Thanks for this great review! We're ecstatic that our team provides you with outstanding service that keeps you coming back!

May 04, 2019

Second time around dealing with Alberto I am so happy that there was no hassle purchasing a new vehicle. I am a second time buyer from Criswell and Alberto was informative and helpful. Than More

by Masu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you for your continued relationship with Criswell! It is great to hear that our team consistently provides you with outstanding service that keeps you coming back!

May 01, 2019

Alberto was awesome I called Alberto to find out if he had a 2018 Stelvio available, he said yes and provided me with a deal I could not refuse, he was professional, effi More

by papataco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Criswell Maserati - Alfa Romeo responded

Excellent! Thank you for taking the time to let us know that Alberto's hard work got you out on the road efficiently and successfully!

April 26, 2019

Never felt more comfortable. No pressure, welcoming, and down to earth. I drove 2 hours to buy a car from Criswell! Thats how awesome the team is! Felt so comfortable with James More

by Fordguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Criswell Maserati - Alfa Romeo responded

Outstanding! We are ecstatic to hear that our team provided you with a comfortable, stress free, happy car buying experience!

April 23, 2019

Excellent car buying experience Karifa went above & beyond. As you can see I gave it 5 stars because it was a very smooth process from the beginning to the end. Karifa was profession More

by optimum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your beautiful new car! We appreciate the kind words for Karifa and your purchasing experience.

April 22, 2019

Great experience - Karifa super helpful! Karifa was top-notch and made this transaction one of easiest most enjoyable experiences I've had in car buying. I called him about a specific Alfa (G More

by Rob C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Criswell Maserati - Alfa Romeo responded

Flawless, we couldn't ask for a more perfect review! Thank you for taking the time to share this with us!

April 17, 2019

Great car-buying experience! Karifa was fun to work with. He was very joyful, personable and professional. We knew what we wanted, and he was able to deliver. We really had a g More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you Rick! It's always nice to hear from a happy customer and we are especially glad to hear that Karifa made the purchasing process fun!

April 16, 2019

Excellent car buying experience! Sales: Karifa Mara was excellent. He listened to my specs and produced a car (Alfa Romeo Giulia Ti Sport AWD) that was on point and at a price within More

by DLE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to highlight the excellent work of our team members! We are ecstatic to hear that they helped to make your purchase smooth and fun!

April 12, 2019

Great physical space and personable staff. I saw vehicle on line and emailed that we would be coming to look at it. I received an email very quickly saying it was still available. Following d More

by Gerdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new car. We value your business and appreciate the time you took to provide us with this feedback.

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