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Criswell Maserati - Alfa Romeo
Germantown, MD
600 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 600 reviews
August 23, 2024
Was greeted almost as soon as I walked in. Ethan was very helpful and offered a test drive of any of the three cars i was interested in. Test drive was great. Ethan was very helpful and offered a test drive of any of the three cars i was interested in. Test drive was great. More
by wdietz186
August 17, 2024
Mr. Ethan, was great, wonderful customer service, very knowledgeable, met all my needs and concerns. If your in need of a vehicle see Mr. Ethan, I promise your will not be disappointed. Mr Kevin, General knowledgeable, met all my needs and concerns. If your in need of a vehicle see Mr. Ethan, I promise your will not be disappointed. Mr Kevin, General Manager, very honest and true to running the best Maserati Dealership around. Mr. Harry CRISWELL the best service Manager I’ve come across in a very long time. Mr. CRISWELL very honest and to the point of making your experience very remarkable. Thanks to all the gentlemen up above for a wonderful experience and the best customer service experience. I will be back very soon to purchase a Maserati for my wife very soon. I will be seeing you Ethan, as I promise. More
by darrellfletcher2929
August 17, 2024
Professionalism is what stands out of my experience with gentle awesome brother Karifa Mara. I will always recommend him to all family and friends. gentle awesome brother Karifa Mara. I will always recommend him to all family and friends. More
by awogboroo
Employees Worked With
August 16, 2024
Found car I liked and the purchase was very easy! Everyone was nice and easy to talk to. Beautiful facility! Everyone was nice and easy to talk to. Beautiful facility! More
by wdietz186
August 13, 2024
Thank you so much to Mr. James, he made this transaction quick and smooth. He was very professional and attentive for the entire process. We will definitely be coming back fo James, he made this transaction quick and smooth. He was very professional and attentive for the entire process. We will definitely be coming back for our next vehicle. More
by Lauris9810
August 12, 2024
The experience was tremendous And u have a new convert to your family! Thank you to your family! Thank you More
by Jarau
Employees Worked With
August 06, 2024
I've worked with Erick both times when I dropped off my 2020 Giulia. He has always been great to work with! 2020 Giulia. He has always been great to work with! More
by mongoose88
Employees Worked With
August 05, 2024
This dealership is so helpful . Alberto Zamorano Was such a great sales person to deal with . Definitely will go back for everything I may need . Thanks so much for all your Alberto Zamorano Was such a great sales person to deal with . Definitely will go back for everything I may need . Thanks so much for all your help More
by Piper
July 30, 2024
Karifa is a phenomenal salesman! He goes above and beyond for his clients to get them the best deal possible. His responses are timely and is always super friendly. So appreciate of He goes above and beyond for his clients to get them the best deal possible. His responses are timely and is always super friendly. So appreciate of his help. And would recommend him to anyone looking for an Alfa Romeo!! More
by Sarah Pollock
Employees Worked With
July 30, 2024
Karifa is an amazing salesman! ! He is so great, and did everything he could to get the cars we wanted!!! If you’re shopping for an Alpha Romeo at Criswell ask for Karifa!! ! He is so great, and did everything he could to get the cars we wanted!!! If you’re shopping for an Alpha Romeo at Criswell ask for Karifa!! More
by srulspollock82
Employees Worked With
