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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
614 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 614 reviews

December 02, 2024

Thank your Criswell Maserati and Karifa Mara. Mr. Mara is an exceptional and knowledgeable salesman and places quality at the forefront of his work. I have been conducting business with Criswell More

by LadyCole40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to highlight the efforts of our staff. It's rewarding to know you can count on Karifa and Criswell to deliver an exceptional customer service experience each time you interact with us. We value your continued patronage and welcome you to reach out if we can help in any other way.

November 26, 2024

Karifa was excellent through the entire process. He was very responsive and had answers to all my questions. It was a wonderful experience working with him and the staff at Criswell. More

by Jeep4eva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Criswell Maserati - Alfa Romeo responded

Our staff is committed to providing an exceptional purchasing process, and it's wonderful to know you were pleased with your overall experience at Criswell. We value the opportunity to work with you and hope you enjoy your new vehicle.

November 17, 2024

Karifa has been an excellent salesperson to work with you. Always responsive and polite. We especially appreciate his positive attitude and hospitality. More

by EK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

Criswell Maserati - Alfa Romeo responded

Our remarkable team works hard to ensure every customer enjoys an exceptional car buying event. We sincerely value knowing you can count on us to provide an all-around outstanding experience and welcome you to reach out if we can assist with any of your future automotive needs.

October 31, 2024

I had the pleasure of working with Arthur from the Criswell Maserati dealership over the last few days. Arthur was friendly, helpful, knowledgeable and easy to deal with when purchasing my used Porsch More

by pmgts17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Petrosyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for sharing this wonderful review with us! Our staff is always happy to help with any of your automotive needs, and we welcome you to reach out if we can be of service to you in the future.

October 17, 2024

The entire Criswell team was awesome to work with but having Ethan as our salesperson was a delight! Ethan did a tremendous throughout the car buying process and was great to work with. More

by AlexisGosik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Trass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Criswell Maserati - Alfa Romeo responded

It's rewarding to know you had such a wonderful car buying experience while working with Ethan! We value the opportunity to work with you and hope to be of service to you in the future.

October 01, 2024

James was fantastic! He was very helpful and knowledgeable. — we love our new Tonale! Highlight recommend. More

by seth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Criswell Maserati - Alfa Romeo responded

Congratulations on this exciting purchase! It's wonderful to know you were pleased with the exceptional customer service you received throughout your recent buying event. We value your business and welcome you to reach out if we can be of service to you in the future.

September 20, 2024

Ethan was very helpful and knowledgeable and made the car buying experience hassle free. he was a job to work with. More

by gnlwalker1
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Trass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Criswell Maserati - Alfa Romeo responded

Our courteous and capable staff strives to provide an exceptional car buying event, and it's wonderful to know you enjoyed a noteworthy purchasing process at Criswell. We value your business and look forward to the next opportunity to work with you.

September 14, 2024

Criswell is a very professionally ran establishment. James, the sales representative, did a fantastic job providing a smooth car buying experience. He thoroughly answered all of my questions, engaged in More

by Derek Oberholzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Criswell Maserati - Alfa Romeo responded

Our staff is committed to providing exceptional customer service, and we're happy to see you were pleased with your experience. We appreciate your positive feedback and welcome you to reach out if we can be of assistance to you in the future.

September 04, 2024

Karifa Mara is a true wizard. And one of the most honorable and positive people I've met in my life. With sincerity and passion, Karifa helped to put in my family in a gorgeous More

by Shireen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Criswell Maserati - Alfa Romeo responded

Thank you for sharing this fantastic review! Karifa and Criswell are dedicated to delivering a remarkable car buying event, and it's rewarding to know you were pleased with your overall experience. We are so happy we were able to help you out and welcome you to reach out if we can be of service to you in the future.

August 31, 2024

We spoke to James on the phone before our visit even then we could tell he was very respectful and punctual. From the moment we walked in he was kind, thorough and helpful. The personalized test drive was un More

by KahleaKhabir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Criswell Maserati - Alfa Romeo responded

The courteous and capable staff at Criswell Maserati - Alfa Romeo is always ready to assist with your automotive needs, and we're thrilled to see you enjoyed such a remarkable car buying event. Please don't hesitate to reach out to us if we can be of further assistance.