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Criswell Maserati - Alfa Romeo
Germantown, MD
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 593 reviews
October 02, 2019
Karifa Mara is the reason my wife and I came back to Criswell Maserati. We live 20 miles from Washington Maserati but we chose to drove 1 hour and 15 minutes because Karifa has provided with wonderful s Criswell Maserati. We live 20 miles from Washington Maserati but we chose to drove 1 hour and 15 minutes because Karifa has provided with wonderful service 4 years ago we purchased our first Quattro Because of his great service we will be returning for our next car More
by M Amissi
Employees Worked With
October 02, 2019
Karifa was very attentive to my needs and took me on a test drive that pretty much sold the car. He didn’t pressure me into making an impulsive decision. test drive that pretty much sold the car. He didn’t pressure me into making an impulsive decision. More
by akozloski1@gmail.com
September 28, 2019
Efficient and reasonable! I was shocked on how quickly Nan responded to me via email. She was able to help me find the car I wanted and get me a good price on it. She promised I was shocked on how quickly Nan responded to me via email. She was able to help me find the car I wanted and get me a good price on it. She promised the process would be quick once at the dealership, and it was! I am pleased with my new car and the service offered by Nan and Criswell. More
by mdaffy
September 26, 2019
Mazzi-Alfa Robert is easy going and extremely professional in his fresh new approach to car buying. Without a doubt the best and most efficient sales team and Robert is easy going and extremely professional in his fresh new approach to car buying. Without a doubt the best and most efficient sales team and staff ever in my lifetime. Having purchased two vehicles from this dealership has been a complete pleasure. Thank you Criswell Maserati! More
by Mazzi-Alfa
Employees Worked With
Other Employees :
Anthony Johnson, Max Zelenkov, James Rojas
September 26, 2019
Good value dealership! Had a great time working with Nan. They don't pull any unwanted fees on you, and are very upfront with their pricing. I leased my Alfa Romeo Giulia Ti Had a great time working with Nan. They don't pull any unwanted fees on you, and are very upfront with their pricing. I leased my Alfa Romeo Giulia Ti Q4 and I got a great deal off the MSRP, and the car leased very well too! Would recommend 10/10. More
by AlfistiTerp
September 17, 2019
Great sales experience The sales and service staff including Nan, were all courteous and friendly. The process was quick and easy. It really made the purchase enjoyable. The The sales and service staff including Nan, were all courteous and friendly. The process was quick and easy. It really made the purchase enjoyable. The best part is the car i left with. Thanks! More
by Darriaza
Employees Worked With
Nan Wong
August 24, 2019
Nan is the best! Nan made the buying experience super enjoyable! She truly rocks! We connected on a personal level; talking about a myriad of things, outside of cars! Nan made the buying experience super enjoyable! She truly rocks! We connected on a personal level; talking about a myriad of things, outside of cars! Everyone was so friendly and made a priority of introducing themselves, welcoming me to the family. Even the service director, Anthony, checked in with me to talk about the excellent service I'll receive, at Criswell. I love my new Maserati Levante and I look forward to a lasting relationship with these wonderful folks! More
by CRush
Employees Worked With
Other Employees :
Jose Calderone, Anthony Johnson, Nan Wong
August 05, 2019
Excellent Service Provided by Mr. Karifa Mara. Mr. Karifa Mara, the salesman was very professional throughout the period of the sale transaction of the new Maserati. Mr. Mara was very friendly and Mr. Karifa Mara, the salesman was very professional throughout the period of the sale transaction of the new Maserati. Mr. Mara was very friendly and willing to answer all our questions. He went way beyond his call of duty to ensure our satisfaction, making sure the transaction was smooth and without stress.. .Mr.Mara communicated with us excellently providing valuable information before the sale and checked on us after.the sale was concluded. Mr. Mara's service throughout the transaction was flawless. We would highly recommend him to our friends and others that are interested in high-end cars like the Maserati, Alfa Romeo, etc, that are sold at Criswell car dealership. More
by RAWLAW
Employees Worked With
July 31, 2019
Bought CPO Maserati Great service from Alberto in sales and from Krystie in finance. The car was in nearly new condition. This is my first exotic purchase. The Grantur Great service from Alberto in sales and from Krystie in finance. The car was in nearly new condition. This is my first exotic purchase. The Granturismo Sport Convertible is fabulous. I would recommend this dealership to everybody. More
by Bill
July 29, 2019
My new Maser I just had the best buying experience ever. Karina is outstanding. I think we spent more time just talking about the future of the cars than the car I I just had the best buying experience ever. Karina is outstanding. I think we spent more time just talking about the future of the cars than the car I went to look at. The sales manager was exceptionally attentive. He responded to all my request for information right away. Met me at the dealership and throughout the entire punches these guys made me feel comfortable and confident. Great job to Karifa. Hopefully when the new versions release I will see you guys More
by MynewMaser
