Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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A truly pleasant car-buying experience! Alberto is a first-rate professional and doing business with him was a real pleasure. He is detail oriented and incredibly thorough. The customer se Alberto is a first-rate professional and doing business with him was a real pleasure. He is detail oriented and incredibly thorough. The customer service he provided to us was excellent. More
Mrs Nan Wong is a dealership must have. She is super professional, courteous, and very well spoken. The dealership made me feel like family. Hats off Criswell! professional, courteous, and very well spoken. The dealership made me feel like family. Hats off Criswell! More
Very good customer service. Recommend this showroom if you’re looking for a Alfa or Maserati. I dealt with Karifa Mara and he was very good. you’re looking for a Alfa or Maserati. I dealt with Karifa Mara and he was very good. More
Thanks so much to Rob and Alberto! I just wanted to tell Alberto and Rob how much I appreciated the sales experience that they provided in helping to trade vehicles. The process was a p I just wanted to tell Alberto and Rob how much I appreciated the sales experience that they provided in helping to trade vehicles. The process was a pleasure and I highly recommend working with them on any of your car purchase needs. Thanks! More
Excellence - start to finish I can't speak highly enough about my car buying experience at Criswell with Danny Ahn. From the initial shopping to the purchasing to answering quest I can't speak highly enough about my car buying experience at Criswell with Danny Ahn. From the initial shopping to the purchasing to answering questions post-purchase, Danny has been extremely helpful, knowledgeable, friendly, and professional. Just a great guy to work with and I wouldn't hesitate to use him again for future purchases or to recommend him to anyone looking for an Alfa Romeo or Maserati. Krystie in the finance department was also a pleasure to work with and was very patient with all my questions about all the various options. Overall an A+++ experience at Criswell! More
Karifa Mara is just the best!!! Karifa Mara was the best to work with. He made this new car purchase the most enjoyable and trouble free experience I have ever had buying a car, over Karifa Mara was the best to work with. He made this new car purchase the most enjoyable and trouble free experience I have ever had buying a car, over the last 30 years. The whole team as great, finance was very professional and helpful. Was able to give us an even better finance deal than USAA could put together. I most highly recommend them!!! More
Great experience with everyone at Criswell Everyone I dealt with at Criswell Maserati, from Karifa in sales, to Krystie in Finance, on to Alex and Max in service, were absolutely fantastic and Everyone I dealt with at Criswell Maserati, from Karifa in sales, to Krystie in Finance, on to Alex and Max in service, were absolutely fantastic and a pleasure to deal with. The entire experience was completely hassle-free, and everyone went out of their way to accommodate my needs despite being from over an hour away. The great selection of vehicles, even compared to other dealerships, was what drew my attention, but the excellent customer is what would bring me back, and why I would recommend them to friends without hesitation. More
What an amazing visit to Criswell Maserati and working with Nan Wong! I came in to test drive an Alfa Romeo and left with a Maserati Ghibli. The level of customer service attention to detail and ease of e with Nan Wong! I came in to test drive an Alfa Romeo and left with a Maserati Ghibli. The level of customer service attention to detail and ease of execution for the transition to my new car was fantastic! Everyone there made this an enjoyable experience and I’m thankful and a new brand loyal fan. Hats off to you as my expectations were far and above met. Beth S. More
Having only dealt with my saleswoman, Nan, via email and text (living in NY) this was by far the most efficient/ easiest transaction I’ve made on a car. Going forward I plan on leasing my next car with Cris text (living in NY) this was by far the most efficient/ easiest transaction I’ve made on a car. Going forward I plan on leasing my next car with Criswell and recommending this dealership to my friends and family. More
Amazing Experience with Karifa Honestly, the best experience i've had at a dealership. Karifa was a great host. And I say host because he treated us as if we were guests at his pers Honestly, the best experience i've had at a dealership. Karifa was a great host. And I say host because he treated us as if we were guests at his personal home. The process was extremely smooth, quick and easy. The communication was thorough. Karifa went the extra mile when it came to each and every aspect of the car that we had selected. Even presented to us on a bow to make the day even more special. I highly rate this dealership and definitely hope to deal with Karifa in the near future when I buy another car :) More