Criswell Maserati - Alfa Romeo

Painless, Straightforward, Recommended We had the pleasure of working with James and Robert purchasing a CPO Maserati. They put together terms ahead of our visit and were exceptionally res We had the pleasure of working with James and Robert purchasing a CPO Maserati. They put together terms ahead of our visit and were exceptionally responsive. Pricing was excellent, financing process was very easy, our entire transaction took an hour including the car wash and prep. I would highly recommend, this is a dealer for professionals who value their time. Great Job by all involved. More

Great service with Alfa Romeo James Tan was a great sales person. He listened to the customer and also was very knowledgeable about the car and all the features. I would recommend James Tan was a great sales person. He listened to the customer and also was very knowledgeable about the car and all the features. I would recommend him. More

Karifa Mara and the finance department are the real deal. 😎👍🏾🙌🏾. Karifa not only ensured that I received my car on the day I wanted, but he/Criswell sent a driver and car to pick me up all the way from 😎👍🏾🙌🏾. Karifa not only ensured that I received my car on the day I wanted, but he/Criswell sent a driver and car to pick me up all the way from Baltimore to Germantown to complete purchase. There was no pressure to buy or do anything. The check from my bank didn't arrive on time, yet Karifa/Criswell found alternative financing and worked their magic to avoid delay in purchase transaction. Needless to say, the vehicle I purchased is spectacular, and the process was pleasant. I look forward to a lifelong relationship with Criswell Maserati, Karifa Mara and the entire dealership team. More

The Best Deal Was Also The Easiest I was shopping around for a sedan (A4, 330i, WRX, and Giulia), but was having trouble getting enough for my trade and also finding the car with all th I was shopping around for a sedan (A4, 330i, WRX, and Giulia), but was having trouble getting enough for my trade and also finding the car with all the right options. I had dealt with other dealers, but many were pushy can trying to contact far to much (got 11 calls in one day from a single dealer). There was a Giulia that had almost everything I was looking for so I inquired and this is when I first started speaking with Danny. By far the most relaxed, respectful, and upfront salesman I have ever dealt with. We disucssed the car, but he managed to get me into a even higher spec'd car for far less than the comparable A4 or 330i! I couldn't believe it, I though I was priced out of the car with all the options I wanted and then some, but I was wrong! The entire time Danny was texting me, helping me with every little detail, and had everything in order when I arrived to make the purchase. He even found an additional $500 discount after I said I was making the purchase! From walking in to leaving with the keys was just over 1 hour and the longest part was having some of the paperwork print out. It was a breath of fresh air to deal with someone like him. I'm considering getting the Quadrifolgio next just so I can have Danny sell me another car! An additional mention to Krystie who made the financing easy and didn't try to up-sell a thousand things like other dealers, there was just one, and it was the tire and wheel protection! All the staff were friendly and made getting the car a breeze! More

James provided superb customer service. I am extremely satisfied! James went above and beyond what was expected. I couldn’t believe he brought the car to my home on his off day to make sure that I h satisfied! James went above and beyond what was expected. I couldn’t believe he brought the car to my home on his off day to make sure that I had an enjoyable car experience. I am very grateful. I highly recommend him to anyone who is interested in purchasing a Maserati. I can’t thank him and the Criswell Maserati team enough for their tireless effort in making my car experience exceptional. Thank you, Denise More

The dealership was beautifully maintained. A lot of care was being taken to ensure the upmost cleanliness and social distancing was made possible. My husband and I felt very safe there. I found the car on was being taken to ensure the upmost cleanliness and social distancing was made possible. My husband and I felt very safe there. I found the car on line and made an appt with Karifa. He was friendly, professional and thorough. I especially appreciated the generous trade-in that he and the GM allowed for my Porsche. I got a great deal on a fabulous car that I’m very excited about it! Thank you! More

TAN IS THE MAN!! James Tan was AMAZING!! He was extremely knowledgeable about the vehicle I purchased and gave me an in-depth tutorial on all the features and capabili James Tan was AMAZING!! He was extremely knowledgeable about the vehicle I purchased and gave me an in-depth tutorial on all the features and capabilities the vehicle possessed. The service I received was the best I'd ever received from any dealership. I would recommend this dealership to ANYONE!! Shout out to ROBERT for making the paperwork PAINLESS!! More

I love this place. The sale person who helped me was very helpful and friendly. Excellent and fast service. I would recommend her to my friend. helpful and friendly. Excellent and fast service. I would recommend her to my friend. More

My buying process was quick and awesome thanks to Nan she helped me every step of the way and made sure I got approved, we came from out of town the whole process lasted 30mins would recommend Nan to anyone helped me every step of the way and made sure I got approved, we came from out of town the whole process lasted 30mins would recommend Nan to anyone who is looking for a new vehicle, kristy is awesome as well overall I had a great car buying experience More

Excellent customer service without pressuring you to buy I will continue to do business in the future with Karifa and will tell all my friends and family about the professionalism at this dealership I will continue to do business in the future with Karifa and will tell all my friends and family about the professionalism at this dealership More