Criswell Maserati - Alfa Romeo

It was wonderful working with Alberto! A true gentleman, as a young lady I was absolutely comfortable and respected. Great follow-up to ensure my satisfaction! as a young lady I was absolutely comfortable and respected. Great follow-up to ensure my satisfaction! More

I purchased an SQ4 Ghibli in April, and decided to purchase a Ghibli for my wife, too. Karifa Mara was my sales person for both purchases. He/Criswell accepted my wife's leased 2019 Mercedes AMG GLE 4 purchase a Ghibli for my wife, too. Karifa Mara was my sales person for both purchases. He/Criswell accepted my wife's leased 2019 Mercedes AMG GLE 43, as a trade in. In this COVID-19 times, where people/businesses/financial institutions have been hard hit, Criswell Maserati and especially the sales Guru-Karifa Mara, found a way to facilitate the purchase of an especially beautiful car, making it possible for me to surprise my wife with the gift of her own Maserati. The professionalism, dedication and seeming honesty of the Criswell staff, is much appreciated. While "the house always wins", it seems that Karifa and Krystie, want above and beyond, to broker a very good deal for this purchase transaction. I therefore give Criswell Maserati/Karifa/Krystie, two massive thumbs up. My wife and I are quite pleased, and we Iook forward to being lifelong Maserati owners. More

A really good experience overall. Very knowledgeable and A really good experience overall. Very knowledgeable and helpful. Once they saw my level of interest my sales rep James Tan seemed to go out of his w A really good experience overall. Very knowledgeable and helpful. Once they saw my level of interest my sales rep James Tan seemed to go out of his way to make certain that the car was available for me knowing that it was drawing a good amount of interest from the public. I appreciated his patience and willingness to meet my needs. I would definitely recommend Criswell Maserati for those looking to purchase a new vehicle. More

Hands down the BEST Alfa Romeo dealership in the metropolitan Washington, DC area. This is my second Stelvio that I’ve had and I will only go back to Criswell AR for service or sales although it is metropolitan Washington, DC area. This is my second Stelvio that I’ve had and I will only go back to Criswell AR for service or sales although it is a hike from me. James in Sales and Kristie in Finance and Anthony in Service are professional, courteous and patient with me and my situation. I had purchased from a dealership that is no longer around, and had therefore serviced my Stelvio at yet another dealership before I stumbled upon Criswell in Germantown. The level of service at Criswell and caring they extend, like they appreciate you are their customer is by far the best of the three Alfa Romeo dealerships in the area I’ve encountered. Customer service is incredibly important in my book. I can’t say enough great things about how positive and efficient my experience was here. If looking for an Alfa Romeo don’t waste your time going elsewhere. More

Danny is just awesome! The morning before purchasing a vehicle with Danny, my wife and I were about to put an offer on a different vehicle. However, that morning I contacted The morning before purchasing a vehicle with Danny, my wife and I were about to put an offer on a different vehicle. However, that morning I contacted Danny regarding a 2019 Volvo XC90 T8 Inscription Hybrid located in his dealership that we ended up purchasing instead. Danny is just awesome. He is respectful, created a terrific rapport with his clients, and went above and beyond to meet every expectations we had. He was very responsive and transparent with every part of the transaction. After dealing with multiple dealerships remotely (I'm from the midwest), I can safely say that my experience with Crisswell Maserati and its staff is top knotch. I felt valued as a client. Danny also coordinated the transport of my vehicle from MD to MN. The entire transaction was so fluid and I felt great about the purchase. Thank you to Danny and his team for the excelled customer service, More

I worked with Karifa... such a seamless process. He made everything feel first class. There has always been a hidden understanding that you spend hours in the dealership to purchase a car... Karifa made the everything feel first class. There has always been a hidden understanding that you spend hours in the dealership to purchase a car... Karifa made the process quick as well as enjoyable. This was truly an experience of excellence! More

Phenomenal Online & Out of State Experience Don't think - just buy from Alberto at Criswell Alfa. Great transaction from start to finish. Inventory is very well laid out (online and in dealer lo Don't think - just buy from Alberto at Criswell Alfa. Great transaction from start to finish. Inventory is very well laid out (online and in dealer lot) and pricing is crystal clear. Worked an outstanding, competitive and best overall offer in minutes online with Alberto and Robert B (Sales Manager). Motivated me to drive up from NC the next day and purchase the car. Alberto offered personal concierge service and communicated well via phone, text and email without over communicating. Upon arrival he was waiting for me, got right to showing me the cars I was interested in and at the same time gave me the space I needed to make the right decision. Once I picked a car - he got me right into Finance and signed the paperwork in less than 20 minutes. Despite the Finance Manager being off for the day, Robert took over and didn't miss a beat. Paperwork correct, figures correct, great justification for all my questions which just made me feel good about the transaction. All in all, there is no reason to shop around when inventory and pricing is right. I looked the Stelvio at 6 dealers across the Mid-Atlantic and Criswell came out way ahead. Thanks. More

Karifa is the man! Was quick, friendly and was overall a great person. He made the experience very enjoyable! Would recommend anyone looking to buy a car to request Karifa for help! great person. He made the experience very enjoyable! Would recommend anyone looking to buy a car to request Karifa for help! More

Amazing experience! I bought my first Alfa Romeo the other day and I couldn't be happier with my experience! James Tan, a lovely man, was there for me all the way. We spo I bought my first Alfa Romeo the other day and I couldn't be happier with my experience! James Tan, a lovely man, was there for me all the way. We spoke on the phone a few times as I was giving him info on what I was looking for. He was super helpful and honest with his questions and advice to ensure I got the vehicle I would love. I drove almost 3 hours to the dealership to test drive and from the minute I saw the car, I knew it was exactly what I wanted...and James did that! He followed through with everything and made the whole buying process smooth and stress free. I highly recommend James if you are shopping at Criswell Maserati-Alfa Romeo. Thank you, James! I'll be back for my next purchase! :) More