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Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Im from NYC and I was already on my 2nd leased Maserati. My car had low mileage and I was thinking of just taking over the lease as a purchase but with just 1 week away from my lease maturing I found a simi My car had low mileage and I was thinking of just taking over the lease as a purchase but with just 1 week away from my lease maturing I found a similar CPO Ghibli SQ4 but with 6k mileage less than mines at Criswell Maserati. We were to make a deal over the phone and because James and Krystie were both forthcoming without playing any micky mouse games, everything went so smoothly and I was able to drive down to Maryland the day I was to return my leased vehicle and pick up the new one. I highly recommend James and Criswell dealership for your next vehicle !! More
This was my first car purchase and Alberto made me feel at ease throughout the whole process. He described all the car features very well and was able to answer all questions. Overall a very friendly and f at ease throughout the whole process. He described all the car features very well and was able to answer all questions. Overall a very friendly and funny person. If you are in need of a new car, definitely check out Alberto at Criswell! More
Mr. Zamorano was friendly and transparent when it came to my budget, needs, and dream car goals. Once showing me the vehicle, he allowed me to move quickly on acquiring it after answering every one of my que my budget, needs, and dream car goals. Once showing me the vehicle, he allowed me to move quickly on acquiring it after answering every one of my questions. More
I had a wonderful experience with James. No complaints! He was very accommodating and patient. He also accompanied me on the test drive and really knew his stuff. Great customer service skills! He was very accommodating and patient. He also accompanied me on the test drive and really knew his stuff. Great customer service skills! More
I cannot say enough good things about this dealership. Everyone is extremely helpful and professional. Karifa Mara has helped me the with two vehicles and I wouldn't go to anyone else. He is one of the Everyone is extremely helpful and professional. Karifa Mara has helped me the with two vehicles and I wouldn't go to anyone else. He is one of the most genuine people I've met and you can tell he cares about the people he helps; it comes naturally to him. He goes out of his way to make the entire process seamless and painless. Everyone there makes buying a car actually fun. Krystie was amazingly easy to work with from the finance department. Thank you for making an experience that is supposed to be exciting, truly exciting! I don't want to forget about Anthony and Alex from the Services department. Although they aren't part of the purchasing/leasing experience, they always go the extra mile, making sure that anytime my car needs service, it's done without a hitch. More
One Call Purchase Expereince Alberto was a pleasure to work with. He had my best interest in hand and work to get the deal I was looking for. He was attentive and professional w Alberto was a pleasure to work with. He had my best interest in hand and work to get the deal I was looking for. He was attentive and professional with my purchase. The purchase process was smooth, and Alberto assisted with a care-free experience. In addition, Krystie Zhang was efficient, and she handle the chore of the documents with ease. Krystie's customer service was outstanding. More
What a great purchasing experience! From our very first contact with Alberto Zamorano, we knew that our best interest was being looked after. He was very informative and knew the feature From our very first contact with Alberto Zamorano, we knew that our best interest was being looked after. He was very informative and knew the features of the car very well and he shared his knowledge with us and made sure we understood how to operate all of the features. His cool and calm demeanor brought comfort to us knowing that the decision to buy was ours alone. Alberto's personal service and attention to detail won us over - just as the new Alfa Romero Guilia did after our test drive. Once we returned and he could see the smiles on our faces he asked " is the car still mine or is it yours" we replied, "lets sign documents, its going home with us". The purchase of this Alfa Romero was one of the most pleasant we have experience in our like - really. The whole experience was so personal and without any stress that it made for a great celebration. We are thankful for Alberto's personal touch and for the wonderful purchasing experience he helped create. More
Dreams do come true, And it did when I walk into criswell Maserati dealship .I started working with karifa mara ,professionalism to the fullest. I must say in my pass I have purchase over 20 cars f criswell Maserati dealship .I started working with karifa mara ,professionalism to the fullest. I must say in my pass I have purchase over 20 cars for my family and the was the absolute smothest car buying experience negotiated and closed the deal in less than an hour. Got the price i wanted the car i wanted and nothing but professional service from this young man .A perfect 10 in every way . Thank you Thank you and i hope to see you again. More
Made a last minute decision to trade in my sports car (Alfa 4C) for a new Stelvio. Contacted James Tan at Criswell first thing Monday morning, had the deal worked out to my satisfaction by lunch, and wa (Alfa 4C) for a new Stelvio. Contacted James Tan at Criswell first thing Monday morning, had the deal worked out to my satisfaction by lunch, and was home with my new Stelvio for supper. Was very happy with the deal we worked out and it was great working with James. He was able to answer all my questions and made the process easy and pressure free. I highly recommend contacting James for your next vehicle purchase. More
James is simply amazing! He was able to answer all our questions and made our process super smooth, easy, and hassle free. He has been available for questions before, during, and after! We recommend him 1 questions and made our process super smooth, easy, and hassle free. He has been available for questions before, during, and after! We recommend him 100% we are so pleased with our purchase and his effort to make us happy. More