
Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 609 reviews
I had such an amazing experience purchasing my Alfa Romeo Stelvio TI! The customer service was impeccable. I called the dealership around closing hours on a Friday and was greeted by Karifa. The color combo Stelvio TI! The customer service was impeccable. I called the dealership around closing hours on a Friday and was greeted by Karifa. The color combo that I wanted was very hard to find. This dealership had only one of that model in stock! I booked an appointment for the next day and traveled from NY. Karifa was on time and was pleasant to work with. He kept me in the loop through out the entire process. He is very knowledgeable on his vehicles and was able to answer all my questions. He made my purchasing experience such an ease! Krystie, the business manager was also very pleasant to work with! She was able to break down everything to my understanding. The dealership took care of everything in house and I was able to drive my car back to NY same day. I would definitely recommend this dealership and will be keeping in touch. Thank you Karifa & Krystie! Both were phenomenal. More
Refreshingly pleasant, enjoyable experience working with James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a cha James Tan, Robert and Krystie to return my leased Alfa Romeo Guilia and lease a new one. James was excellent to work with. He ensured I had a chance to see and compare all the cars I was considering, answered all questions I had, and made the entire experience a breeze. By far the best car buying experience I have had. More
Danny made things incredibly easy. He was extremely responsive, even on his days off, and did whatever he could to make this complicated, stressful process as easy as possible. He made sure the car was responsive, even on his days off, and did whatever he could to make this complicated, stressful process as easy as possible. He made sure the car was cleaned and waxed before leaving, and even drove it for pre purchase inspection without me needing me to be there. He even put an M license plate cover at the back of my BMW M series. Highly recommend working with Danny. More
I recommend Karifa for the sales consultant award of the decade, one which all should emulate! From my first visit, I was very much impressed with his enthusiasm for automobiles. His energy and knowledge w decade, one which all should emulate! From my first visit, I was very much impressed with his enthusiasm for automobiles. His energy and knowledge was beyond the pale. Karifa took customer service to the highest level. While I've been a Lexus owner for the past couple decades, I always wanted an Alfa Romeo. He was very attentive and patient in helping me decide which vehicle was best for me, which also included a trip to another dealership. I would recommend any vehicle shopper from the novice to the expert to Karifa. More
We had a terrific experience with James Tan. He was not pushy in any way. We appreciated very much his low-key approach. James explained the highlights of an Alfa Romeo Giulia logically without a too-often pushy in any way. We appreciated very much his low-key approach. James explained the highlights of an Alfa Romeo Giulia logically without a too-often-encountered-hard-sell-approach. My wife was especially appreciative of that. James displayed the appropriate knowledgeable to frame the Giulia as a good purchase, talking about its many safety and luxury features, and its high performance characteristics. We had, as with many others, "new car buying anxiety", which became a non-factor because of his subdued style of salemanship. Highly recommended and a great person! More
My experience was great. A no stress transaction. Farika was my salesmen. His knowledge of vehicles was great. This was my best experience at a dealership ever! was my salesmen. His knowledge of vehicles was great. This was my best experience at a dealership ever! More
From the moment we walked in, Karifa was polite and attentive. He wasn’t the typical salesman and didn’t push us at all into purchasing my vehicle. He was informative and knowledge. Not only did he fol attentive. He wasn’t the typical salesman and didn’t push us at all into purchasing my vehicle. He was informative and knowledge. Not only did he follow up on another vehicle for me, but when we weren’t able to get that one, he gave us a better deal. I absolutely love my Maserati Lavente and can not wait to work with him again; we’re practically family now. He’s literally the best person to work with. More
Buying a Maserati with Roberto was easy, fun, and overall great. I would definitely recommend seeing Roberto for any car buying desires, and I plan on doing business with him again. great. I would definitely recommend seeing Roberto for any car buying desires, and I plan on doing business with him again. More
T'was a pleasure to work with Karifa and boss lady "K" from the finance team. This was our 3rd purchase in 6 months, and the smoothest and fastest process. The wife is very pleased with her 2020 Levante. from the finance team. This was our 3rd purchase in 6 months, and the smoothest and fastest process. The wife is very pleased with her 2020 Levante. Karifa came through again with his magic. I highly recommend him, the team and this dealership for your Maserati purchase/lease, and especially Karifa for all other luxury vehicle needs. This was an awesome experience that topped the previous 2, and the team helped pull off the surprise for wifey. Much much appreciated. Very happy customer here. We were certainly treated more like family. More