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Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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The customer service was great at Criswell Maserati. Everyone was welcoming and friendly. Karifa was my sales consultant, who was transparent regarding the costs and was very courteous. Everyone was welcoming and friendly. Karifa was my sales consultant, who was transparent regarding the costs and was very courteous. More
Karifa Mara is extremely professional, has an amazing attitude, and is very accommodating. Despite arriving to the dealership roughly 5 hours before closing on New Years Eve, Karifa was nothing but p attitude, and is very accommodating. Despite arriving to the dealership roughly 5 hours before closing on New Years Eve, Karifa was nothing but patient and helpful. We never felt rushed or pressured into making our decision. His wonderful personality makes him very him pleasant to work with. Could not be any happier with Karifa's service. Quality of work is 4/5 because the white protective tape/wrap was not completely removed from the car, along with a missing floormat we did not notice until we drove home from the dealer. That being said, a quick message to Karifa and we can now expect to receive the missing floormat in the mail with our tags. More
On Christmas Eve, I was on a mission to find and purchase my Dream car (which was a birthday gift, a Maserati Ghibli white/red) I was connected to Karifa at Criswell, he contacted me and I informed him of my my Dream car (which was a birthday gift, a Maserati Ghibli white/red) I was connected to Karifa at Criswell, he contacted me and I informed him of my specific wants, and boom 💥 just like that he advised, they had what I was looking for. I had just walked out of another dealership where they were attempting to take advantage of my desire for this vehicle and were treating me poorly (wasn’t flying with me). Well, let me tell you this experience at Criswell... Every person I encountered, by phone and in person made the purchase of my dream car come true!!! Everyone was very patient, pleasant and professional... Although, I only spent a total amount of about 2 hours with them, the experience was like I had known them as family friends forever... I would again, like to thank them for, the pleasurable experience in making my dream come true!!! More
This is my first Maserati QP style that I plan to ride for years to come. Karifa has been a first class sales Associate. Very easy- going!!9 for years to come. Karifa has been a first class sales Associate. Very easy- going!!9 More
I purchased an Alfo Romero from Criswell. I worked with Karifa. He was extremely professional and exceptional customer service. I let Karifa know exactly what I was looking for and he let me know once it Karifa. He was extremely professional and exceptional customer service. I let Karifa know exactly what I was looking for and he let me know once it was available. I am very pleased with my purchase! More
Karifa is amazing!!! Hands down the best car buying experience that I have ever had!!!! I will be getting more cars there!!! Thx u! Stevie experience that I have ever had!!!! I will be getting more cars there!!! Thx u! Stevie More
Great service. Alberto made my buying experience (new Maserati) very transparent and effortless, because of the service provided I bought thru him despite opportunities to shop elsewhere. Thank you Albe Maserati) very transparent and effortless, because of the service provided I bought thru him despite opportunities to shop elsewhere. Thank you Alberto. More
Krifa Mara and the F&I Manager Krystie were 5 star pros throughout the entire transaction. I was an out of state buyer and they still provided excellent customer service. throughout the entire transaction. I was an out of state buyer and they still provided excellent customer service. More
Karifa was a pleasure to work with from start to finish. It was clear that he understood his cars and that he appreciated what was special about the cars he represents. My wife Karen and I leased a Alfa Rom It was clear that he understood his cars and that he appreciated what was special about the cars he represents. My wife Karen and I leased a Alfa Romeo from Karifa Maybe next time will see Karifa about a Masserati. I highly recommend Karifa for anyone purchasing a car like the Alfa Romeo Stelvio. More
Thank you Karifa, for my new 2020 Ghibli! You were so patient with me, encouraging me to take my time and pick the perfect color combo; love the white/red! Karifa, your spirit and energy was the icing on patient with me, encouraging me to take my time and pick the perfect color combo; love the white/red! Karifa, your spirit and energy was the icing on the cake; I think you were just as excited for me as I was:) I couldn’t be happier, and the pics you took show it lol! Many many thanks, Karifa! LOVE my Ghibli! More