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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 609 reviews

January 30, 2021

This was the best car-leasing experience I’ve ever had. Karifa was professional, personable, genuine, and an all-around pleasure to work with. The negotiations were easy, clear, and to the point; we were More

by Richa2ak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Criswell Maserati - Alfa Romeo responded

We are very pleased to hear that you had a recommendation worthy experience with our team! Thank you for choosing Criswell!

January 25, 2021

Alberto was awesome. He took the time to answer all of my questions. And he was very knowledgeable. He even found the extra key for my car so that I did'nt have to get another on from the dealer. I would More

by ggross
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your new car! It's great to hear that our team was really able to take care of you!

January 25, 2021

Had an excellent experience from the moment I walked into the doors to the moment i left with my vehicle. James Tan 10/10! By far the best experience I've had purchasing a vehicle. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystie Zhang
Jan 31, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share this wonderful review with us. We love hearing how happy our customers are in their new vehicles!

January 24, 2021

Just purchased our second vehicle with Alberto's help. First class, all the way. Great service and interactions. Alex came out to say hello, so we asked his advice as well. Krystie was fast, efficient, th More

by cnesnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Duarte Leal
Jan 31, 2021 -

Criswell Maserati - Alfa Romeo responded

We are very pleased to hear that you had such an exceptional experience with our whole team! Thank you for choosing Criswell for your automotive needs.

January 23, 2021

I went to Criswell Maserati to look at a 2013 Mini Cooper Countryman S. I dealt with James Tan and he was wonderful! We went to see the car and purchased the next day and the process went smoothly. We got a More

by ariannab080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your car! We are so happy that our team had just what you were looking for and provide a smooth, stress free experience.

January 20, 2021

I purchased a new vehicle from Criswell on Saturday. 01/21. Alberto was my salesman. Alberto was professional, pleasant, and knowledgeable about the Maserati brand and my model. The overall experien More

by boilerman36
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking this time to highlight the knowledge, professionalism, and helpfulness of Alberto and our Criswell team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

January 11, 2021

Visited Criswell Alfa Romeo today; met with Alberto and test drove a Stelvio. Facility is sparkling. Alberto could not have been more professional, knowledgable or friendly. He greeted met at the door. I h More

by OhYouBob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to offer this review of your visit! We are ecstatic to hear that you had an awesome interaction with Alberto!

January 09, 2021

I bought an Alfa Romeo Giulia Quadrifoglio on 1/8/2021. The car is awesome, and James was excellent! He had the car warmed up and ready for us when we arrived. He was extremely professional, knowledgeable, More

by George H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you George! We are very happy to hear that James and our Criswell team were able to provide you with a 5 star purchasing experience!

January 05, 2021

I leased Alfa Romeo Giulia from Mr. Danny Ahn. He deserves over 5 starts. Mr. Danny Ahn was fantastic person to work with. He was very professional, respectful, honest, and knowledgeable. He made th More

by TKwon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ahn
Jan 13, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you, we always love hearing from our happy customers! We are very pleased to see that your experience with our team was review worthy. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

January 04, 2021

Love everything about this automobile transaction. Karifa was so patient and easy to deal with- car and price! I look forward to working together again. More

by Ascoop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your new vehicle! We are very pleased to hear that our team provided you with a 5 star experience!

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