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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 609 reviews

March 23, 2021

After a frustrating search for the right Alfa Romeo in NJ I found this dealership in MD and connected with James! James and team were very easy to work with and every question answered. It was a great experi More

by JWoody10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Criswell Maserati - Alfa Romeo responded

We're ecstatic to hear that our team could help you out when others could not! If you have any further questions, please give us a call. We're always happy to help!

March 15, 2021

Karfia and Krystie made our experience as Criswell Maserati a wonderful one. The entire process from start to finish was easy and enjoyable. We would definitely purchase from them again. More

by jdjohns2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to let us know that our team helped you to have a stress free, enjoyable purchasing experience. We look forward to working with you again for all of your future automotive needs.

Mar 17, 2021 -

Criswell Maserati - Alfa Romeo responded

We are pleased to hear you had such a positive experience with Ben! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2021

Another outstanding experience with the Criswell team working with James Tan in selecting my second Maserati vehicle with this dealership. The vehicle selection process and pricing process was seamless a More

by Philly guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you for returning to Criswell for you newest purchase. We are delighted to hear that our team provided you with another recommendation worthy experience.

March 08, 2021

I was very happy with the prompt and thorough service I received when purchasing our vehicle. Kristie and James were very professional and would recommend their services to anyone. Bravo! More

by T James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Criswell Maserati - Alfa Romeo responded

Outstanding! We always love to hear how happy our customers are with their new vehicles and with their experience! Don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

March 03, 2021

Karifa was an absolute pleasure to work with, very professional, transparent, outstanding communication and superb knowledge of all the brands. This was my second lease with him, no one in the car bus More

by Pasquale Scalise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Criswell Maserati - Alfa Romeo responded

Pasquale, thank you so much for taking the time to share this eloquent and heartfelt review with us! We are very happy to hear that you have had such great experiences with Karifa! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

February 25, 2021

It was a real pleasure to work with James Tan in my quest to lease a new Ghibli. He was very informative about all of the inventory we discussed and was always willing to take that extra step to close the de More

by glenn1947
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Criswell Maserati - Alfa Romeo responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Criswell Maserati. We look forward to working with you again for all of your future automotive needs!

February 09, 2021

Great job Karifa!! Negotiations were smooth and straightforward!! Delivered as promised!! No issues!! Looking forward to our next transaction 3 years from now!! Stay safe!! Take care!! More

by Gladwin D'Costa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Criswell Maserati - Alfa Romeo responded

Gladwin, thank you so much for this heartfelt and enthusiastic review for Karifa and the Criswell team! We look forward to working with you again for all of your future automotive needs.

February 04, 2021

It is such a pleasure to purchase a car hassle-free and worry-less from a place where people are professional and pleasant. We knew the car and the features we wanted and found it in three different dealer More

by David Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to provide this kind and heartfelt positive review for our team! We are ecstatic to hear that our team treated you to a top notch experience. If you have any further questions, please give us a call. We're always happy to help!

February 03, 2021

Alberto offered the very best car-sales experience that I have ever had. When he asked me what was important to me in my next car proved his exceptional experience and professionalism. He went above and beyo More

by Gilly Jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for choosing Criswell and thank you for taking the time to share this outstanding review for our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

January 31, 2021

It’s hard to put in words how grateful I am to the team at Criswell Alfa Romeo. I was working with Karifa for a few weeks to get me into my car. He was diligent and worked extremely hard to make the deal h More

by Jplocke91@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to share this eloquent review of our team. It's great to hear that you had a positive, stress free purchasing experience with our team. If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

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