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Criswell Maserati - Alfa Romeo
Germantown, MD
605 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 605 reviews
April 03, 2021
A+!! Best car buying experence of my 45 years! Mr. Disogra and Ms. Zhang were a dream team! They did what they said they would do without any back and forth! They delivered! Disogra and Ms. Zhang were a dream team! They did what they said they would do without any back and forth! They delivered! More
by Matt
March 30, 2021
We got very awesome deals. Karifa Mara was very helpful. He came to deliver our car on his off day. Hats off to him. We give him 5 * He came to deliver our car on his off day. Hats off to him. We give him 5 * More
by ambhorer
Employees Worked With
March 29, 2021
I recently purchased a Levante from Criswell Maserati and had the best experience. I worked with James Tan and Krystie Zhang and they both made this an easy process and displayed excellent customer servic had the best experience. I worked with James Tan and Krystie Zhang and they both made this an easy process and displayed excellent customer service. More
by J.Hankins
March 25, 2021
What an Amazing experience!!!! Thank you Karifa and Krystie!!! My K&K Power Executive Team, thank you so much for your guidance and honesty. Great Service a million Stars. I can’t say Thank you enough. Krystie!!! My K&K Power Executive Team, thank you so much for your guidance and honesty. Great Service a million Stars. I can’t say Thank you enough. A new owner of a 21 Alfa Romeo Stelvio. More
by gacsaf3
March 23, 2021
Fantastic experience. Karifa made the purchase of our Maserati so pleasant and enjoyable. He is so easy to work with and very responsive on email. Would highly recommend. Maserati so pleasant and enjoyable. He is so easy to work with and very responsive on email. Would highly recommend. More
by jdjohns2
March 23, 2021
After a frustrating search for the right Alfa Romeo in NJ I found this dealership in MD and connected with James! James and team were very easy to work with and every question answered. It was a great experi I found this dealership in MD and connected with James! James and team were very easy to work with and every question answered. It was a great experience and worth the drive south for my new Stelvio! Cheers James! More
by JWoody10
March 23, 2021
Sales man costumer service was exceptional, He is very knowledgeable. Very friendly and was very patient with me. Almost all of my questions were answered. knowledgeable. Very friendly and was very patient with me. Almost all of my questions were answered. More
by Ami
March 15, 2021
Karfia and Krystie made our experience as Criswell Maserati a wonderful one. The entire process from start to finish was easy and enjoyable. We would definitely purchase from them again. Maserati a wonderful one. The entire process from start to finish was easy and enjoyable. We would definitely purchase from them again. More
by jdjohns2
March 08, 2021
Another outstanding experience with the Criswell team working with James Tan in selecting my second Maserati vehicle with this dealership. The vehicle selection process and pricing process was seamless a working with James Tan in selecting my second Maserati vehicle with this dealership. The vehicle selection process and pricing process was seamless and was impressed on how they value repeat customers. James was extremely knowledgeable of the vehicle performance specifications and luxury features. He was attentive to my expectations and guided me through the different options available to me. James and the Criswell team come highly recommended and I look forward to working with them for my future automotive purchases! More
by Philly guy
March 08, 2021
I was very happy with the prompt and thorough service I received when purchasing our vehicle. Kristie and James were very professional and would recommend their services to anyone. Bravo! received when purchasing our vehicle. Kristie and James were very professional and would recommend their services to anyone. Bravo! More
by T James
