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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 609 reviews

April 10, 2021

I purchased a used 2018 Jeep Grand Cherokee High Altitude yesterday from Criswell Maserati-Alfa Romeo...the experience could not have been better. The vehicle exceeding my expectations. Alberto was great. More

by J O'Neill from NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your Jeep! We are delighted that you were able to report that our team was able to exceed your expectations for what the car buying experience can be! Please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

April 08, 2021

This dealership treated me well from beginning until the end. I would definitely do business again with this dealership. The sales guy Kalifa was awesome More

by Sareamccray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to share this positive feedback with us. We are ecstatic that you had a 5 star experience from beginning to end with our team!

April 07, 2021

Working with Karifa Mara was a painless experience. His hard work and focus was putting me in the car of my dreams. He is amazing and I would do business with him again. Thanks brother! More

by Christopherpweaver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Johnson, Alexander Duarte Leal
Apr 09, 2021 -

Criswell Maserati - Alfa Romeo responded

We love hearing how happy our customers are with their new vehicles! Thank you for taking the time to reach out with this feedback!

April 03, 2021

A+!! Best car buying experence of my 45 years! Mr. Disogra and Ms. Zhang were a dream team! They did what they said they would do without any back and forth! They delivered! More

by Matt
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Disogra
Apr 06, 2021 -

Criswell Maserati - Alfa Romeo responded

Excellent! Thank you so much for providing this enthusiastic and positive feedback on your purchasing experience!

April 03, 2021

I was at the end of my lease contract on my 2018 Alfa Romeo Stelvio and was looking to trade-in my car due to excess mileage and negative equity. I have had dealer experiences that have been good and ba More

by Percy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Criswell Maserati - Alfa Romeo responded

We are delighted to see that Karifa and the Criswell team could exceed your expectations! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

March 30, 2021

We got very awesome deals. Karifa Mara was very helpful. He came to deliver our car on his off day. Hats off to him. We give him 5 * More

by ambhorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Criswell Maserati - Alfa Romeo responded

We are ecstatic that Karifa and that Criswell team were able to earn 5 stars during your recent visit! If there is anything additional that we can assist you with, please don't hesitate to reach out to any of our team members. We're always happy to help!

March 29, 2021

I recently purchased a Levante from Criswell Maserati and had the best experience. I worked with James Tan and Krystie Zhang and they both made this an easy process and displayed excellent customer servic More

by J.Hankins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you for choosing Criswell for your recent purchase! We are thrilled that you are able to report that our team helped to make this a 5 star experience for you! We look forward to assisting you again in the future for all of your automotive needs.

March 25, 2021

What an Amazing experience!!!! Thank you Karifa and Krystie!!! My K&K Power Executive Team, thank you so much for your guidance and honesty. Great Service a million Stars. I can’t say Thank you enough. More

by gacsaf3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for your enthusiastic and heartfelt review for our team! We always love hearing how happy our customers are with their new vehicles!

March 23, 2021

Fantastic experience. Karifa made the purchase of our Maserati so pleasant and enjoyable. He is so easy to work with and very responsive on email. Would highly recommend. More

by jdjohns2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Criswell Maserati - Alfa Romeo responded

We are so happy to hear that you had a recommendation worthy experience with our team! Thank you for taking the time to reach out with this positive feedback!

March 23, 2021

Sales man costumer service was exceptional, He is very knowledgeable. Very friendly and was very patient with me. Almost all of my questions were answered. More

by Ami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you! We really appreciate that you took the time to share this positive feedback with us! Enjoy your new vehicle and please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

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