Criswell Maserati - Alfa Romeo

Brought my giulia I had just bought in on Saturday for an oil change and inspection. The oil change was unbelievably pricey, but they did do the inspection for free, which I appreciate. Very friendly and oil change and inspection. The oil change was unbelievably pricey, but they did do the inspection for free, which I appreciate. Very friendly and professional service staff. The service advisors were particularly personable and made me feel quite welcome and not just a “number.” There’s even a window in the waiting room where you can watch them work in the service bay. Very plush and upscale dealership in general. Everything on the lot is eye candy. A very interesting but pleasant experience. Well worth the drive. My only gripe is why 5.5 quarts of oil plus a filter is $385. But the intervals are long enough to offset this some. Overall the car seems worth it to own so far, so I’ll take it with a grain of salt. Will definitely be back at Criswell Maserati/AR for my future services. Just make sure you call well in advance for an appointment! More

As a returning customer, I could not be more pleased or impressed with the team at Criswell Maserati. They are professional, knowledgeable, and responsive! Thank you, Karifa and Krystie, for taking the t impressed with the team at Criswell Maserati. They are professional, knowledgeable, and responsive! Thank you, Karifa and Krystie, for taking the time to ensure that my questions were answered and that I received the car that I wanted! More

I am writing to express my dissatisfaction with the Maserati at CRISWELL in germantown. I bought a 2020 levante maserati from Criswell dealership about two months ago. The car was 45 miles when I g Maserati at CRISWELL in germantown. I bought a 2020 levante maserati from Criswell dealership about two months ago. The car was 45 miles when I got it. two weeks later I had a call from Alex who mentioned my car was needed for service. Alext took my car and returned t car a messed up car to me. My car was pissing oil all over my garage. I am really disappointed because my car was in good condition with no oil leak prior to the service. I then called maserati immediately and got the car towed back to the dealership. Two weeks later, Criswell Maserati cannot provide a tangible resolution to my problem. I have requested my garage to be cleaned, which has not been done I don't want that particular maserati any more because, maserati caused a problem with my car. I don't have confidence in the car and have lost enthusiasm for the car. I am requesting to get another car but not the messed up car. The services at your service department is the poorest service I have ever encountered. I emailed The GM (kevin) and no response. More

Alberto and Kristie were patient, thorough and provided a superior level of service in facilitating the purchase of the last new Maserati GT convertible in the US for my wife. I would recommend the Criswell superior level of service in facilitating the purchase of the last new Maserati GT convertible in the US for my wife. I would recommend the Criswell organization without reservation. More

I just bought a Maserati and Alberto helped me find the perfect vehicle to fit my budget and I was able to leave very happy! perfect vehicle to fit my budget and I was able to leave very happy! More

Karifa was very friendly and easy to work with. Made the car buying experience non-stressful whatsoever. Krystie was patient and worked with us to get the best deal possible. car buying experience non-stressful whatsoever. Krystie was patient and worked with us to get the best deal possible. More

Michael and the staff at the dealership exhibit utmost professionalism, never wasted my time and always answered all questions in an honest and straightforward manner. I wholeheartedly recommend Michael a professionalism, never wasted my time and always answered all questions in an honest and straightforward manner. I wholeheartedly recommend Michael and the Criswell Maserati. I have dealt with a lot of dealers, including those of premium brands, and these guys are second to none. Very satisfied. Highly recommend. More

Very professionally received by James Tan and ended up buying an used Maserati. Also the financial part was done swift and professional. Excellent service and a highly recommended dealership. buying an used Maserati. Also the financial part was done swift and professional. Excellent service and a highly recommended dealership. More

Great service, honest dealing outstanding instructions. I left very satisfied and eager to drive my new MASERATI which was an extreme pleasure and end to a great day. left very satisfied and eager to drive my new MASERATI which was an extreme pleasure and end to a great day. More

Top notch customer service! Alberto was a pleasure to work with and made the buying process easy and enjoyable. From the test drive to follow up after the sale, he's been exceptionally courteous, profess work with and made the buying process easy and enjoyable. From the test drive to follow up after the sale, he's been exceptionally courteous, professional and helpful. We are absolutely delighted with our new car. For outstanding service, see Alberto at Criswell Alfa Romeo! More