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Criswell Maserati - Alfa Romeo

Germantown, MD

4.8
593 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 593 reviews

April 29, 2021

This is my third Maserati. Rob(sales manager). Karifa (salesman) and Kristie (finance) are an amazing team . They make it easy and are professionals! Karifa is the best- super customer service !! More

by Chuck B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Calderone
Apr 29, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to let us know that our entire team came together to ensure that you had a 5 star purchasing experience! We look forward to working with you again.

April 29, 2021

Alberto is not your average salesman, the kind that try’s to push a sale . He is a true gentleman and very understanding of your needs and listens. He will surely find what you need and if he can’t answer yo More

by paulamgober
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Criswell Maserati - Alfa Romeo responded

We are delighted to hear that Alberto was able to exceed your expectations for what the car purchasing experience can be! Thank you for choosing Criswell!

April 28, 2021

Karifa was - pleasure to work with! He got me a great deal on my new Giulia. The entire experience was completed quickly and without hassle. More

by Speedymart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Criswell Maserati - Alfa Romeo responded

Excellent! We are ecstatic to hear that you had such a pleasurable purchasing experience with Karifa! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

April 16, 2021

We found the car on Car Gurus, it was exactly what we were looking for. Sent an email request and the response was so quick. 2 hours later the deal was done all remotely and car was delivered a couple More

by absoluteasphalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Criswell Maserati - Alfa Romeo responded

Fantastic! We are ecstatic that you had a stress free and efficient experience with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

April 10, 2021

I purchased a used 2018 Jeep Grand Cherokee High Altitude yesterday from Criswell Maserati-Alfa Romeo...the experience could not have been better. The vehicle exceeding my expectations. Alberto was great. More

by J O'Neill from NY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Criswell Maserati - Alfa Romeo responded

Congratulations on the purchase of your Jeep! We are delighted that you were able to report that our team was able to exceed your expectations for what the car buying experience can be! Please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

April 08, 2021

This dealership treated me well from beginning until the end. I would definitely do business again with this dealership. The sales guy Kalifa was awesome More

by Sareamccray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to share this positive feedback with us. We are ecstatic that you had a 5 star experience from beginning to end with our team!

April 07, 2021

Working with Karifa Mara was a painless experience. His hard work and focus was putting me in the car of my dreams. He is amazing and I would do business with him again. Thanks brother! More

by Christopherpweaver1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Johnson, Alexander Duarte Leal
Apr 09, 2021 -

Criswell Maserati - Alfa Romeo responded

We love hearing how happy our customers are with their new vehicles! Thank you for taking the time to reach out with this feedback!

April 03, 2021

A+!! Best car buying experence of my 45 years! Mr. Disogra and Ms. Zhang were a dream team! They did what they said they would do without any back and forth! They delivered! More

by Matt
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Disogra
Apr 06, 2021 -

Criswell Maserati - Alfa Romeo responded

Excellent! Thank you so much for providing this enthusiastic and positive feedback on your purchasing experience!

April 03, 2021

I was at the end of my lease contract on my 2018 Alfa Romeo Stelvio and was looking to trade-in my car due to excess mileage and negative equity. I have had dealer experiences that have been good and ba More

by Percy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Criswell Maserati - Alfa Romeo responded

We are delighted to see that Karifa and the Criswell team could exceed your expectations! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

March 30, 2021

We got very awesome deals. Karifa Mara was very helpful. He came to deliver our car on his off day. Hats off to him. We give him 5 * More

by ambhorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Criswell Maserati - Alfa Romeo responded

We are ecstatic that Karifa and that Criswell team were able to earn 5 stars during your recent visit! If there is anything additional that we can assist you with, please don't hesitate to reach out to any of our team members. We're always happy to help!

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