Criswell Maserati - Alfa Romeo

I totally enjoyed my experience with Karifa at Criswell Maserati - Alfa Romeo. He made the experience seamless and made sure I was happy with all the details of my purchase. I couldn't ask for a better s Maserati - Alfa Romeo. He made the experience seamless and made sure I was happy with all the details of my purchase. I couldn't ask for a better salesman and I definitely couldn't find a better dressed one. His taste in shoes is impeccable! Loved them! More

Krystie and Karifa made purchasing new Alfa Romeo a pleasant experience. They were great to work with, knoweleble, and made whole transaction smooth from start to end. I'm sure I'll back next time i pleasant experience. They were great to work with, knoweleble, and made whole transaction smooth from start to end. I'm sure I'll back next time i need a new car. More

THE BEST PURCHASE EXPERIENCE THE BEST PURCHASE EXPERIENCE IMAGINABLE I recently purchased A New Maserati Levante Trofeo from Criswell Maserati. The ama THE BEST PURCHASE EXPERIENCE IMAGINABLE I recently purchased A New Maserati Levante Trofeo from Criswell Maserati. The amazing professionals I had the pleasure of working there with are : Robert Buchanan, Sales Manager Krystie Zhang, Business Manager Michael Disogra, Sales Consultant I purchased this vehicle from across the country, sight unseen. To make it further complicated, I had 2 trades ! Being retired from the automotive industry and having owned dealerships, I realized the logistical problem of what I wanted to accomplish. Mike, Krystie & Rob communicated fantastic with each other and myself, no aggravation what so ever ! These professionals made it an easy, pleasant transaction. I had my new Trofeo within a few days ! THE MASERATI IS AMAZING, IT IS PURE JOY ! THE PROFESSIONALISM & CUSTOMER CARE AT CRISWELL MASERATI IS THE BEST I HAVE EVER EXPERIENCED ! I will buy from them in the future. More

Karifa and Krystie were amazing to work with. They helped me in my decision to get a fully loaded Alfa Romeo Stelvio Ti Sport. This was hands down the best dealer experience I have ever had in my many years me in my decision to get a fully loaded Alfa Romeo Stelvio Ti Sport. This was hands down the best dealer experience I have ever had in my many years of leasing and buying cars. Karifa is a gentleman and family man who is personable and really knows his cars. From the moment I spoke to him on the phone, walked into the door, and left with a great deal, I felt very welcome. Krystie was wonderful as well. She made the whole lease process super smooth. These guys are an excellent team, and it shows in their communication with each other and how they handle their clients. I was very happy and fortunate in being taken care of by them. I highly recommend Karifa when stopping in to view an Alfa or Maserati. This is the best dealership in the area hands down. Everyone was very helpful, courteous, and friendly. Thank you so much! More

Brought my giulia I had just bought in on Saturday for an oil change and inspection. The oil change was unbelievably pricey, but they did do the inspection for free, which I appreciate. Very friendly and oil change and inspection. The oil change was unbelievably pricey, but they did do the inspection for free, which I appreciate. Very friendly and professional service staff. The service advisors were particularly personable and made me feel quite welcome and not just a “number.” There’s even a window in the waiting room where you can watch them work in the service bay. Very plush and upscale dealership in general. Everything on the lot is eye candy. A very interesting but pleasant experience. Well worth the drive. My only gripe is why 5.5 quarts of oil plus a filter is $385. But the intervals are long enough to offset this some. Overall the car seems worth it to own so far, so I’ll take it with a grain of salt. Will definitely be back at Criswell Maserati/AR for my future services. Just make sure you call well in advance for an appointment! More

As a returning customer, I could not be more pleased or impressed with the team at Criswell Maserati. They are professional, knowledgeable, and responsive! Thank you, Karifa and Krystie, for taking the t impressed with the team at Criswell Maserati. They are professional, knowledgeable, and responsive! Thank you, Karifa and Krystie, for taking the time to ensure that my questions were answered and that I received the car that I wanted! More

I am writing to express my dissatisfaction with the Maserati at CRISWELL in germantown. I bought a 2020 levante maserati from Criswell dealership about two months ago. The car was 45 miles when I g Maserati at CRISWELL in germantown. I bought a 2020 levante maserati from Criswell dealership about two months ago. The car was 45 miles when I got it. two weeks later I had a call from Alex who mentioned my car was needed for service. Alext took my car and returned t car a messed up car to me. My car was pissing oil all over my garage. I am really disappointed because my car was in good condition with no oil leak prior to the service. I then called maserati immediately and got the car towed back to the dealership. Two weeks later, Criswell Maserati cannot provide a tangible resolution to my problem. I have requested my garage to be cleaned, which has not been done I don't want that particular maserati any more because, maserati caused a problem with my car. I don't have confidence in the car and have lost enthusiasm for the car. I am requesting to get another car but not the messed up car. The services at your service department is the poorest service I have ever encountered. I emailed The GM (kevin) and no response. More

Alberto and Kristie were patient, thorough and provided a superior level of service in facilitating the purchase of the last new Maserati GT convertible in the US for my wife. I would recommend the Criswell superior level of service in facilitating the purchase of the last new Maserati GT convertible in the US for my wife. I would recommend the Criswell organization without reservation. More

I just bought a Maserati and Alberto helped me find the perfect vehicle to fit my budget and I was able to leave very happy! perfect vehicle to fit my budget and I was able to leave very happy! More

Karifa was very friendly and easy to work with. Made the car buying experience non-stressful whatsoever. Krystie was patient and worked with us to get the best deal possible. car buying experience non-stressful whatsoever. Krystie was patient and worked with us to get the best deal possible. More