Criswell Maserati - Alfa Romeo

The dealership was great to work with. Karifa did a great job showing and explaining the car and helping me make a decision. Thanks! job showing and explaining the car and helping me make a decision. Thanks! More

Alberto delivers outstanding customer service! As a professional woman, I was so relieved to find a salesperson who makes car buying easy and respects my time. Alberto offered me a great deal to lease professional woman, I was so relieved to find a salesperson who makes car buying easy and respects my time. Alberto offered me a great deal to lease my 2018 Giulia, and also to lease my new 2021 Giulia. As a repeat customer, I highly recommend Alberto for a wonderful car buying experience. More

James was a super nice sales man who professionally convinced me to buy the car convinced me to buy the car More

Highly recommend! The vehicle I purchased is getting delivered to chicago and Alberto made this as simple and pleasant of a process as possible. He sent me videos, pics and FaceTimed me so that I can g delivered to chicago and Alberto made this as simple and pleasant of a process as possible. He sent me videos, pics and FaceTimed me so that I can get a clear look at the vehicle. They accommodated me in every way possible. Will not be my last time shopping here! Khristie in the finance department also made this very simple and wasted no time sending all documents that were needed. This was my first virtual car purchase and by far was the best car purchase I’ve experienced. Can only imagine how great the experience would’ve been in person. Thank you all! More

I have bought a few cars over the years and this purchase was fast and easy. James Tan was very knowledgeable about Alfa Romeo vehicles . He showed me all the bells and whistles that the vehicle was equipe was fast and easy. James Tan was very knowledgeable about Alfa Romeo vehicles . He showed me all the bells and whistles that the vehicle was equiped with and paired my phone. I would take the 3 hour trip again from our home to buy another car from him. Thank you More

I stumbled across Criswell Masertati-Alfa Romeo's website while looking for a used car on the weekend. Although they were closed, I utilized their chat online option where I was transferred to James Tan. I l while looking for a used car on the weekend. Although they were closed, I utilized their chat online option where I was transferred to James Tan. I let James know that I'll be traveling from NJ (appx 6 hour round trip) and would like to waste as little time as possible on arrival. James called me first thing monday morning to confirm that the vehicle was still available. With that, we got on the road. On the way, I sent James my car's VIN and a few pictures so he can work on getting an estimate trade in value. From arrival to departure from Criswell dealership, it took a little more than two hours. This was the first time in my life I left a car dealership without feeling robbed of my time. Thank you James Tan for coordinating the speedy transaction, being honest, and trustworthy. Thank you Criswell Maserati- Alfaromeo for a great deal on the 2017 volvo s60 T5, and for my trade in. More

James and Krystie are amazing. Both individuals were most kind, patient and courteous. They were absolutely top notch in ensuring our needs were met and that we were more than comfortable our purchase most kind, patient and courteous. They were absolutely top notch in ensuring our needs were met and that we were more than comfortable our purchase. James knowledge of our purchase was outstanding. More

Karifa is a great salesman. Loved his personality and attitude. I bought a used BMW M6 from him and loved the car. I definitely didn't get a great deal or anything, but that just is because Karifa knows attitude. I bought a used BMW M6 from him and loved the car. I definitely didn't get a great deal or anything, but that just is because Karifa knows how to close deals (can't fault him for that). He basically used every car dealer trick in the book, and let me tell you, it worked for him. My only gripe with the car I got had some terrible tires that should not have passed inspection. I drove only 7000 miles in the car and a tire blew out from wear-and-tear. Had to get all 4 replaced for about $2k which was awful (tire protection insurance didn't even cover it). Also, had to get all coils and spark plugs replaced around the same time so that was another $1500 down the drain. I don't think that's his fault, but definitely make sure to check everything so you don't get stuck with a money pit of a vehicle. Had to sell the car after a year because the maintenance costs were insane. Also, it took like 4 hours for them to have my car ready after I signed everything. Karifa is a great guy, but I think the dealership itself could use some operational improvements. I probably won't be coming back here but that's not in any way because of Karifa. More

Of the dozen or so times I’ve purchased a car from a dealer, this was the fastest and most pleasant. Staff was pleasant and attentive. dealer, this was the fastest and most pleasant. Staff was pleasant and attentive. More