Criswell Maserati - Alfa Romeo

I have bought a few cars over the years and this purchase was fast and easy. James Tan was very knowledgeable about Alfa Romeo vehicles . He showed me all the bells and whistles that the vehicle was equipe was fast and easy. James Tan was very knowledgeable about Alfa Romeo vehicles . He showed me all the bells and whistles that the vehicle was equiped with and paired my phone. I would take the 3 hour trip again from our home to buy another car from him. Thank you More

I stumbled across Criswell Masertati-Alfa Romeo's website while looking for a used car on the weekend. Although they were closed, I utilized their chat online option where I was transferred to James Tan. I l while looking for a used car on the weekend. Although they were closed, I utilized their chat online option where I was transferred to James Tan. I let James know that I'll be traveling from NJ (appx 6 hour round trip) and would like to waste as little time as possible on arrival. James called me first thing monday morning to confirm that the vehicle was still available. With that, we got on the road. On the way, I sent James my car's VIN and a few pictures so he can work on getting an estimate trade in value. From arrival to departure from Criswell dealership, it took a little more than two hours. This was the first time in my life I left a car dealership without feeling robbed of my time. Thank you James Tan for coordinating the speedy transaction, being honest, and trustworthy. Thank you Criswell Maserati- Alfaromeo for a great deal on the 2017 volvo s60 T5, and for my trade in. More

James and Krystie are amazing. Both individuals were most kind, patient and courteous. They were absolutely top notch in ensuring our needs were met and that we were more than comfortable our purchase most kind, patient and courteous. They were absolutely top notch in ensuring our needs were met and that we were more than comfortable our purchase. James knowledge of our purchase was outstanding. More

Karifa is a great salesman. Loved his personality and attitude. I bought a used BMW M6 from him and loved the car. I definitely didn't get a great deal or anything, but that just is because Karifa knows attitude. I bought a used BMW M6 from him and loved the car. I definitely didn't get a great deal or anything, but that just is because Karifa knows how to close deals (can't fault him for that). He basically used every car dealer trick in the book, and let me tell you, it worked for him. My only gripe with the car I got had some terrible tires that should not have passed inspection. I drove only 7000 miles in the car and a tire blew out from wear-and-tear. Had to get all 4 replaced for about $2k which was awful (tire protection insurance didn't even cover it). Also, had to get all coils and spark plugs replaced around the same time so that was another $1500 down the drain. I don't think that's his fault, but definitely make sure to check everything so you don't get stuck with a money pit of a vehicle. Had to sell the car after a year because the maintenance costs were insane. Also, it took like 4 hours for them to have my car ready after I signed everything. Karifa is a great guy, but I think the dealership itself could use some operational improvements. I probably won't be coming back here but that's not in any way because of Karifa. More

Of the dozen or so times I’ve purchased a car from a dealer, this was the fastest and most pleasant. Staff was pleasant and attentive. dealer, this was the fastest and most pleasant. Staff was pleasant and attentive. More

Round 2- Thank you to the entire Criswell Maserati team! My husband and are absolutely pleased with both of our lease renewals. Karifa Mara and Ktystie Zhang are masters of their craft. They are very detail My husband and are absolutely pleased with both of our lease renewals. Karifa Mara and Ktystie Zhang are masters of their craft. They are very detailed oriented, which allowed the transaction to flow smoothly. We are truly delighted to continue to be members of the Criswell Maserati family. More

Alberto was a pleasure to work with. Professional and courteous, he made our car buying experience feel smooth and stress-free (even while shopping with two young children). We would definitely consider courteous, he made our car buying experience feel smooth and stress-free (even while shopping with two young children). We would definitely consider purchasing from Alberto at Criswell Maserati again. More

James Tan’s knowledge and responsiveness made the selection and purchase of my new Alfa Romeo very easy, including the negotiations on price. Often the least pleasant aspect of purchasing a new car c selection and purchase of my new Alfa Romeo very easy, including the negotiations on price. Often the least pleasant aspect of purchasing a new car can be the paperwork, but Robert Buchanan led me through the process in a helpful and expeditious manner, adding to an overall positive experience. More

My salesman Mr. Tan was there helping me to pick out exactly what I need from start to finish. He made buying my dream car a breeze. exactly what I need from start to finish. He made buying my dream car a breeze. More