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Criswell Maserati - Alfa Romeo
Germantown, MD
609 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time.
Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices!
Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 609 reviews
February 01, 2022
Very professional and reasonable. I needed a smaller car to help the cost of my commute. to help the cost of my commute. More
by Mr. Cole
Employees Worked With
January 19, 2022
My sale man Karifa Mara went above and beyond to help me I appreciate him so much very well experienced I appreciate him so much very well experienced More
by vannruffrider
January 14, 2022
I met Alberto on my first visit and appreciate his professionalism and responsiveness. He wasn't rush me or make me feel uncomfortable. I will definitely recommended him to all my friends. professionalism and responsiveness. He wasn't rush me or make me feel uncomfortable. I will definitely recommended him to all my friends. More
by Rosariovallejo71
Employees Worked With
January 14, 2022
Right before the end of the year we visited Criswell Maserati to explore options on obtaining a new vehicle. Alberto Zamorano and everyone there who assisted us, gave us the best service and information Maserati to explore options on obtaining a new vehicle. Alberto Zamorano and everyone there who assisted us, gave us the best service and information we needed in order to make our decision. We are very happy to have become part of the Criswell Maserati Family. Thank you so much Alberto for your attentiveness! More
by Jimena
December 21, 2021
Criswell was referred to me by a friend. From start to finish they were great to work with. I met Alberto on my first visit and appreciate his professionalism and responsiveness. He wasn't pushy, but info finish they were great to work with. I met Alberto on my first visit and appreciate his professionalism and responsiveness. He wasn't pushy, but informative. He worked with me to obtain the exact Stelvio I wanted and trade in my old car in this crazy market. He made my transaction smooth and easy. Krystie was great to work with as well. She explained all of my docs and made the financing simple. More
by sagdc
December 19, 2021
Karifa is the best. He got me the first MC20.He care Karifa is the best. He got me the first MC20. He care about your expectations. Karifa is the best. He got me the first MC20. He care about your expectations. More
by Omtamayo
December 18, 2021
This car is my 2nd one I bought from this dealership. It is not going to be the last one. Need I say more? is not going to be the last one. Need I say more? More
by maturose
Employees Worked With
Other Employees :
Anthony Johnson, Alexander Duarte Leal, Nathan Perriens
December 15, 2021
Mr Zamorano & the Criswell group exceeded my expectations from start to finish. Their professionalism & their accessibility provided me the best auto purchasing experience of my life. My next purchase will b from start to finish. Their professionalism & their accessibility provided me the best auto purchasing experience of my life. My next purchase will be only from them! More
by brucepiszel
Employees Worked With
December 03, 2021
Best dealer in dmv area, excellent customer service, very professional and great people. Karifa Mara is absolutely the star. He know how to make clients happy , very friendly and very professional, knows wha professional and great people. Karifa Mara is absolutely the star. He know how to make clients happy , very friendly and very professional, knows what to do. More
by onderyvz
November 24, 2021
Alberto is an awesome and honest salesman. Alberto went the extra mile to make sure my needs were met and I was completely satisfied. I drove 2 1/2 hours to go see Alberto and it was well worth it!!!!! The the extra mile to make sure my needs were met and I was completely satisfied. I drove 2 1/2 hours to go see Alberto and it was well worth it!!!!! The 2021 Maserati SQ4 was the best car I've ever purchased. I'll definitely buy any future cars from Alberto and Criswell Maserati. More
by todosegalla
Employees Worked With
