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Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Showing 609 reviews
Thank you Alberto Zamorano for a wonderful experience in helping us with our 2022 Alpha Romeo Stelvio. Your professional and easy demeanor made our experience a joy! Thanks again Tony and Debbie. helping us with our 2022 Alpha Romeo Stelvio. Your professional and easy demeanor made our experience a joy! Thanks again Tony and Debbie. More
Awesome and simple sales experience. The whole process completed in under 2.5 hours. I'm super pleased with my Alfa Romeo Giulia. James Tan was very helpful through the whole process The whole process completed in under 2.5 hours. I'm super pleased with my Alfa Romeo Giulia. James Tan was very helpful through the whole process and financing was straightforward and the process was mostly done digitally. At this juncture, I'd recommend visiting this dealer if you're looking for an Alfa Romeo or Maserati. More
Our salesman, James Tan, at Criswell Maserati was excellent. My wife called ahead to let him know what she was looking for and he had the best match pulled around and waiting for us to check out and excellent. My wife called ahead to let him know what she was looking for and he had the best match pulled around and waiting for us to check out and test drive. After the test drive, the sale paperwork went smooth and quick. We were out the door with the perfect Maserati Ghibli…a fantastic experience. Thanks, James! More
James Tan was very professional and courteous to us. He knew the vehicle operations very well and assisted us with the driver setup. He took a personal interest in making sure our experience purchasing He knew the vehicle operations very well and assisted us with the driver setup. He took a personal interest in making sure our experience purchasing the vehicle was a positive one. More
James Tan and Kyrsti Zhang provided exceptional customer service! This was by far the smoothest and most efficient car purchase that I have ever engaged. There’s no question that Criswell Maserati will get service! This was by far the smoothest and most efficient car purchase that I have ever engaged. There’s no question that Criswell Maserati will get my family’s business for years to come. More
Excellent customer service and very knowledgeable of the product. Received in depth detailed about the vehicle. product. Received in depth detailed about the vehicle. More
Karifa was AWESOME! ! He made the purchase of our newest Maserati smooth and seamless! The whole experience was great! ! He made the purchase of our newest Maserati smooth and seamless! The whole experience was great! More
I was very pleased with my purchase. It was nice to be able to interact with the sales manager as well. Robert is a straight forward and reasonable sales manager. He runs a good knowledg It was nice to be able to interact with the sales manager as well. Robert is a straight forward and reasonable sales manager. He runs a good knowledgeable team. Krystie and James Tan were on top of everything and made the process go smoothly. This dealership has proven to be professional and trust worthy. More
Thank you for having a wonderful dealership. Since 2018, I have leased three cars from Criswell Maserati of Germantown. In all cases, my experience has been excellent, thanks in full to Mr James Since 2018, I have leased three cars from Criswell Maserati of Germantown. In all cases, my experience has been excellent, thanks in full to Mr James Tan. James has given me service beyond my expectations. He is patient to a fault. I have found him to be honest, helpful, straightforward and an experienced technician. All my questions were answered promptly. He deserves every opportunity to be appreciated. Once again, please thank James, Alexander Duarte Leal of your Service Department and Krystie Zhang, your amazing and fabulous Business Manager. Most Kind Regards More
Thanks, Alberto for making it happen for us! This was my third Maserati Ghibli and you helped me find my dream car. You were extremely patient with us and so professional. You went over and abov This was my third Maserati Ghibli and you helped me find my dream car. You were extremely patient with us and so professional. You went over and above to help us. You are a thorough gentleman and you made the entire buying process for us so seamless. You were so proactive and you did all the setups in the car even before we got there to take the delivery. You are the best in your profession and we are looking forward to coming back to you to do more business in the future. Special mention to Mr Robert Buchanan and Krystie Zhang for a seamless closing. This dealership has some of the best and most experienced folks working for them. Great overall experience. Our second time at Criswell and we know that they have us as customers for life. We are always coming back for any of our car needs to this dealership. Thank you so much! More