Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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James Tan is a very patient person, he explains the prices well, he is very kind and sweet and gives you time to think and analyze things well, they are not like other Dealers who want to sell you forc prices well, he is very kind and sweet and gives you time to think and analyze things well, they are not like other Dealers who want to sell you forced because they already gave you information, I recommend it 100%, he knows I take all the time with us do not hesitate. visit this dealer and ask for James tan More
My first contact with James Tan was via a text message he sent me in response to my inquiry regarding the 2020 AUDI Q5 Premium Plus I saw on the website of Criswell Maserati of Germantown. He did confirm th sent me in response to my inquiry regarding the 2020 AUDI Q5 Premium Plus I saw on the website of Criswell Maserati of Germantown. He did confirm that the car had the many outstanding options listed. He was very respectful and suggested that I come to see the car and do a test drive. I was very busy during the following two weeks, but after a gentle reminder from Robert Buchanan, General Manager of the Criswell Maserati dealership, I made an appointment with James Tan to see the car. He took the time to explain many of the car’s features and to answer my questions, after which he gave me the opportunity to test drive it. The car appeared to be in excellent condition. I researched the price of similar cars and used this as a basis for a reasonable offer, which was promptly accepted. The next day, we went through the formalities of the sale, and I drove away with a superb car at a very good price. I was very pleased with my interaction with James Tan, and I liked his polite, no-pressure style. More
My son and I had a great experience working with James Tan to purchase a used car. He is one of the most professional car sales people I have ever worked with. James was always quick to respond to my mes Tan to purchase a used car. He is one of the most professional car sales people I have ever worked with. James was always quick to respond to my messages throughout our negotiations. More
James was amazing. Fast and efficient. Fastest buying experience I have had. Thank you James! Fast and efficient. Fastest buying experience I have had. Thank you James! More
I had a great experience at Criswell Maserati. My sales representative Mr. Tan was a true professional. From start to finish, he made my transaction go as smooth as possible. I would like to tha My sales representative Mr. Tan was a true professional. From start to finish, he made my transaction go as smooth as possible. I would like to thank him and the entire staff at Criswell for my buying experience and I look forward to continuing my business with them. Bilal Muhammad More
Luis Cruz-Navarijo provided top notch service to my family and I with the purchase of our new 2022 Alfa Romero Guilia. His knowledge of the vehicle was stellar and nothing short of amazing. I will be family and I with the purchase of our new 2022 Alfa Romero Guilia. His knowledge of the vehicle was stellar and nothing short of amazing. I will be sure to recommend Luis information with my friends who are on thr market for an amazing vehicle. I rate my Overall satisfaction at 5 stars 🌟. More
Thank you Alberto Zamorano for a wonderful experience in helping us with our 2022 Alpha Romeo Stelvio. Your professional and easy demeanor made our experience a joy! Thanks again Tony and Debbie. helping us with our 2022 Alpha Romeo Stelvio. Your professional and easy demeanor made our experience a joy! Thanks again Tony and Debbie. More
Awesome and simple sales experience. The whole process completed in under 2.5 hours. I'm super pleased with my Alfa Romeo Giulia. James Tan was very helpful through the whole process The whole process completed in under 2.5 hours. I'm super pleased with my Alfa Romeo Giulia. James Tan was very helpful through the whole process and financing was straightforward and the process was mostly done digitally. At this juncture, I'd recommend visiting this dealer if you're looking for an Alfa Romeo or Maserati. More
Our salesman, James Tan, at Criswell Maserati was excellent. My wife called ahead to let him know what she was looking for and he had the best match pulled around and waiting for us to check out and excellent. My wife called ahead to let him know what she was looking for and he had the best match pulled around and waiting for us to check out and test drive. After the test drive, the sale paperwork went smooth and quick. We were out the door with the perfect Maserati Ghibli…a fantastic experience. Thanks, James! More
James Tan was very professional and courteous to us. He knew the vehicle operations very well and assisted us with the driver setup. He took a personal interest in making sure our experience purchasing He knew the vehicle operations very well and assisted us with the driver setup. He took a personal interest in making sure our experience purchasing the vehicle was a positive one. More