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Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Very nice to deal with. Actually the best experience I've had buying a car. Actually the best experience I've had buying a car. More
Huge variety of vehicles, excellent professional services very good staff and quality cars on stock very good staff and quality cars on stock More
Three years ago, I was ready to purchase my second Maserati. I contacted Criswell Maserati and spoke to a salesperson . He was extremely professional and very knowledgeable of the vehicles. A week l Maserati. I contacted Criswell Maserati and spoke to a salesperson . He was extremely professional and very knowledgeable of the vehicles. A week later, I decided to go to the dealership and place a order for my new vehicle. Unfortunately, the salesperson that I was communicating with was on vacation.. However, I was told by another salesperson I could still order the vehicle. After having a conversation with this person, I was so turned off by his I can't be brothered attitude , I decided to purchase my convertible Mc Grand turismo from another dealership. The salesperson that I planned to do business with was truly deserving of this sale. Fast forward to now , I had the pleasure of meeting the initial sales person. Mr. Karifa Mara .My experience with Karifa 's assistance was amazing!!!. I just purchased my third Maserati.. Thanks to Karifa, I am now the proud owner of a 2022 Maserati MC20.. He was ,personable , and patient with me ,He made sure to explain everything about the vehicle and he answered all of my questions. There's not enough stars that I can give him. He completely eased the negative feeling I had about making any future purchases from this dealership. Mr Mara is everything that Maserati represents. World class, Elegant, Style ,and . sophistication, Just to name a few. Also , I cannot forget about my Krystie. She is a sweetheart. and a joy to work with. As a business owner, its always great to be part of a team you can be proud of. Karifa and Krystie, thank you so much. Job well done!!!! More
James Tan is a very patient person, he explains the prices well, he is very kind and sweet and gives you time to think and analyze things well, they are not like other Dealers who want to sell you forc prices well, he is very kind and sweet and gives you time to think and analyze things well, they are not like other Dealers who want to sell you forced because they already gave you information, I recommend it 100%, he knows I take all the time with us do not hesitate. visit this dealer and ask for James tan More
My first contact with James Tan was via a text message he sent me in response to my inquiry regarding the 2020 AUDI Q5 Premium Plus I saw on the website of Criswell Maserati of Germantown. He did confirm th sent me in response to my inquiry regarding the 2020 AUDI Q5 Premium Plus I saw on the website of Criswell Maserati of Germantown. He did confirm that the car had the many outstanding options listed. He was very respectful and suggested that I come to see the car and do a test drive. I was very busy during the following two weeks, but after a gentle reminder from Robert Buchanan, General Manager of the Criswell Maserati dealership, I made an appointment with James Tan to see the car. He took the time to explain many of the car’s features and to answer my questions, after which he gave me the opportunity to test drive it. The car appeared to be in excellent condition. I researched the price of similar cars and used this as a basis for a reasonable offer, which was promptly accepted. The next day, we went through the formalities of the sale, and I drove away with a superb car at a very good price. I was very pleased with my interaction with James Tan, and I liked his polite, no-pressure style. More
My son and I had a great experience working with James Tan to purchase a used car. He is one of the most professional car sales people I have ever worked with. James was always quick to respond to my mes Tan to purchase a used car. He is one of the most professional car sales people I have ever worked with. James was always quick to respond to my messages throughout our negotiations. More
James was amazing. Fast and efficient. Fastest buying experience I have had. Thank you James! Fast and efficient. Fastest buying experience I have had. Thank you James! More
I had a great experience at Criswell Maserati. My sales representative Mr. Tan was a true professional. From start to finish, he made my transaction go as smooth as possible. I would like to tha My sales representative Mr. Tan was a true professional. From start to finish, he made my transaction go as smooth as possible. I would like to thank him and the entire staff at Criswell for my buying experience and I look forward to continuing my business with them. Bilal Muhammad More
Luis Cruz-Navarijo provided top notch service to my family and I with the purchase of our new 2022 Alfa Romero Guilia. His knowledge of the vehicle was stellar and nothing short of amazing. I will be family and I with the purchase of our new 2022 Alfa Romero Guilia. His knowledge of the vehicle was stellar and nothing short of amazing. I will be sure to recommend Luis information with my friends who are on thr market for an amazing vehicle. I rate my Overall satisfaction at 5 stars 🌟. More