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Criswell Honda - Service Center

Germantown, MD

2.8
181 Reviews

181 Reviews of Criswell Honda - Service Center

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April 28, 2017

Wonderful service!! Rosa is dynamic and very nice!! she took the time to tell me what my car needed and answered my questions, she gave me updates and made sure I was ok More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosa Aguilar
April 15, 2017

Very friendly Very knowledgeable and friendly....dropped my vehicle off for service received a quick update and status on my vehicle. Would recommend friends and fa More

by Cami10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Giron
April 14, 2017

excellent The service of Criswell dealership is a "breath of fresh air" and exemplifies all of the qualities of great customer service we are looking for. More

by Ella M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Giron
March 23, 2017

Great customer service I like the customer service that I had for my Honda Civic 2009. The employees were polite and professional to me and towards my questions. I really li More

by SharonHu85
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mazhari
March 10, 2017

Good services excellent My first Honda Accord was purchased in 2005 for my wife,four year later i purchased a 2009 Honda Accord for me.Criswell Honda is best dealership in th More

by KIN LEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Pak
February 28, 2017

Fast, Easy, and Friendly Erick was great in helping get my car setup at Criswell Honda. He was great at explaining the service that was conducted on my car and what was recom More

by jkbarto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Giron
February 16, 2017

Great The Work done very quick and good quality the service advisor was kind and helpful and everything on the vehicle seemed to be done correctly More

by Yaboibillnye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Joya
February 09, 2017

service department rip-off I have an obvious battery drain in circuit 23 backup. I had to pull that fuse to keep the battery from going dead. I took it in to get it diagnos More

by CARL F SHERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Cohen
January 27, 2017

Criswell Honda: A First Class Dealership! Ms. Rosa Aguilar was friendly, knowledgeable, and efficient in getting my new Honda Accord Sedan serviced for an oil change and first maintenance "Sch More

by DCSocialWorker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tania Joya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa, Jessica Baum, Erick Giron, Rosa Aguilar
Jan 31, 2017 -

Criswell Honda responded

We're glad you made the trip out to see us! Thank you for the thoughtful review and recommendations for our team and our facility. We appreciate your business and look forward to taking great care of both you and your vehicle!

January 03, 2017

Awesome Service Dennis Arrington-the service rep promised to have my car done by 12:45pm and it was done a bit before then. Impressed. I was a walk in of sorts and th More

by ferminasir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Arrington
Jan 04, 2017 -

Criswell Honda responded

We appreciate your business and your review! We're happy that Dennis was able to take care of you quickly and properly.

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