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181 Reviews of Criswell Honda - Service Center
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December 16, 2016
Service for my 2013 accord Quick and professional check in. Warranty and maintenance work completed in a timely fashion. Waiting area nicely stocked with snacks and coffee. V Quick and professional check in. Warranty and maintenance work completed in a timely fashion. Waiting area nicely stocked with snacks and coffee. Vehicle was hand washed and waiting as soon as checkout process was complete. More
by NSXavier
Employees Worked With
Andrew Becker
December 15, 2016
A+++++ Andrew was the first to greet me when I dropped my car off for service. From start to finish, he was kind, prompt, and very professional. It was a ple Andrew was the first to greet me when I dropped my car off for service. From start to finish, he was kind, prompt, and very professional. It was a pleasure dealing with him! Go Andrew! More
by Dj1023
Employees Worked With
Andrew Becker
December 14, 2016
Excellent and fast service I came in for my recall and was in and out in much less time than I was quoted. Will definitely return to criswell in the future. I came in for my recall and was in and out in much less time than I was quoted. Will definitely return to criswell in the future. More
by Hondaguest
Employees Worked With
Andrew Becker
December 12, 2016
Good Service I brought my car in for its scheduled B1 service. I was greeted by Teddy Pak, who was knowledgeable, helpful, and friendly. He explained to me all of I brought my car in for its scheduled B1 service. I was greeted by Teddy Pak, who was knowledgeable, helpful, and friendly. He explained to me all of the services that were to be performed and made sure everything went smoothly, Teddy was great! The only reason I did not give 5 stars is because I had to wait much longer than normal (3 hours). More
by arch
Employees Worked With
Teddy Pak
December 03, 2016
Outstanding service My daughter's 2007 Accord needed some issues corrected during her Thanksgiving break from college. Dennis Arrington worked with me to resolve all is My daughter's 2007 Accord needed some issues corrected during her Thanksgiving break from college. Dennis Arrington worked with me to resolve all issues in the short time window available. The work was done properly and fairly priced. Dennis was easy to work with. I had full confidence my daughter would be safe when she drove off to return to college. Dennis is great! Over the last ten years my family has purchased/leased several Hondas from Criswell. Its sales and service staff is consistently Outstanding. When buying/leasing a vehicle, recommend you see Victor Castro. More
by Merritt123
Employees Worked With
Dennis Arrington
November 26, 2016
Perfect ! Excellent service. I bought a 2017 civic EX. I got a great price and a lot of help and great service from Esteban mesa and Kevin Ferguson and Andy R Excellent service. I bought a 2017 civic EX. I got a great price and a lot of help and great service from Esteban mesa and Kevin Ferguson and Andy Russo. More
by ILLujin
Employees Worked With
Esteban Mesa, Andy Russo, Kevin Ferguson
November 24, 2016
It wasn’t the greatest service I have received that day For starters, I am surprised that all other dealerships out there have tire deals but this one. I was happy to know that our last visit the service pe For starters, I am surprised that all other dealerships out there have tire deals but this one. I was happy to know that our last visit the service person didn’t know what they were talking about. I am glad you advised us that air leaking from the front right tire was just a hole in the tire. After spending $700.00 worth of service on my car, surprised it didn’t even get a wash at least. Hopefully moving forward my contact information for my car is correct for the 5th time. More
by Brandon
Employees Worked With
Erick Giron
November 22, 2016
They lie to get unnecessary service performed Service adviser lied about the battery test and tricked me into replacing a good battery. I came to the service shop for an oil change, shortly af Service adviser lied about the battery test and tricked me into replacing a good battery. I came to the service shop for an oil change, shortly after I sat down into the customer lounge, service adviser came to inform me that the service tech recommend several additional services. I declined those services initially, but the service rep insisted that the battery failed the test and must be replaced. I agreed to the battery replacement. After I got home and upon reviewing the paperwork, I found the Multi-Point Vehicle inspection checklist showed the battery performance is good. I would like to to believe the service rep made a one time mistake, but if there are other instances showed that there is a pattern of lying, management should look into disciplinary actions. More
by jason12347
Employees Worked With
Dennis Arrington
November 08, 2016
Install new tires and alignment Great service family environment thanks teddy!!! I will already take my car to this dealership!! Teddy made it easy and quick!!! Thanks again criswell Great service family environment thanks teddy!!! I will already take my car to this dealership!! Teddy made it easy and quick!!! Thanks again criswell honda More
by Godfather18
Employees Worked With
Teddy Pak
October 04, 2016
Pleasant and efficient Greeted immediately, promptly and efficiently serviced, all questions answered and completed within the time estimated. Even though it is a bit of Greeted immediately, promptly and efficiently serviced, all questions answered and completed within the time estimated. Even though it is a bit of a trip for me I plan to continue all service with Criswell Nissan. More
by Janice826
Employees Worked With
Crystal Vanderpuije
