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Criswell Honda - Service Center

Germantown, MD

2.8
181 Reviews

181 Reviews of Criswell Honda - Service Center

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December 28, 2016

Terrific service experience! I came to get my car serviced and Andrew Becker was kind and very helpful in getting my service needs squared away. He went the extra mile and is by f More

by Jnayar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
Jan 04, 2017 -

Criswell Honda responded

Thank you for your five-star review Jnayar! We're happy that Andrew has earned your trust, that's what we're all about. We appreciate your business and look forward to keep your car in peak running condition!

December 27, 2016

Amazing service! Teddy has been taking great care of me and keeping my 2004CRV driving like new. Teddy's honesty and interpersonal skills keeps me coming back. More

by Gizmo123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Pak
December 27, 2016

Great service. I have followed Teddy from multiple dealerships because of his outstanding service. He always does a good job of taking care of my 2011 Acord. He alwa More

by Mashin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Pak
Dec 28, 2016 -

Criswell Honda responded

Thank you for your loyalty to Teddy, he certainly is an outstanding advisor! Your positive comments and your business are very much appreciated. We're happy to have the opportunity to keep your car in peak condition.

December 22, 2016

Excellent service regarding Honda Pilot Andrew and Dennis are very customer oriented. They give the straight story about what needs to be done to my Honda Pilot and why, AND they do it witho More

by Chrispilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Arrington, Andrew Becker
December 20, 2016

Excellent customer service. Worked with a gentalman by the name of Andrew Becker. Mr. Becker helped me set up the service on my vehicle and kept me informed about everything I ne More

by CruzControl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
December 20, 2016

Had a few questions on vehicle. Had a second time top b the dealership and ask an few questions on my mom's car. I talked to Andrew for awhile and he answered every question that I More

by Jaspillera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
Dec 27, 2016 -

Criswell Honda responded

We're very happy that Andrew was able to put you at ease and answer all your questions Jaspillera. Giving you a positive experience is very important to us. Thank you for the wonderful feedback!

December 20, 2016

Car servicing I had my vehicle serviced here, and received the best service ever. I normally feel like i don't know anything about cars. Andrew was extremely polite More

by mia33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
Dec 27, 2016 -

Criswell Honda responded

We're so happy to hear about the fantastic service experience you had at our dealership with Andrew. We thank you for your review and truly appreciate your business Mia. We can't wait to make your next service visit a great one too!

December 20, 2016

Oil Change I came in for scheduled maintenance and had the pleasure of working with Andrew. Super nice gentleman, explained everything out for me and made my exp More

by Elysium
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
December 20, 2016

Andrew rocks! Came in for some routine maintenance and Andrew explained everything so I knew exactly where my money was going! Would definitely recommend, couldn't More

by Ggursky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
Dec 27, 2016 -

Criswell Honda responded

Thank you for the awesome review, we think you rock! Your review and comments for Andrew were most appreciated. We also thank you for the recommendation, we couldn't ask for a better customer.

December 20, 2016

Exceptional service and always worth the extra drive!!! From the moment, I walked into the Service department , Service advisor Andrew Becker has been extremely helpful, honest and a pleasure to work with. More

by Tdotmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
Dec 27, 2016 -

Criswell Honda responded

Thank you so much for your review and for the kind comments about Andrew and our service department. Knowing that our customers are comfortable and enjoy working with us is what we hope for in every service experience! We appreciate you making the trip out to see us and look forward to keeping your car in top-notch running order.

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