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Criswell Honda

Germantown, MD

4.8
2,937 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,937 reviews

November 20, 2018

The best car buying experience Everything was so well organized and planned perfectly. It wasn’t as if I had to wait for ever for help or anything it was quick fast and in a hurry More

by Genie523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Aaron Byrams, Dee Thompson Hogan
Nov 21, 2018 -

Criswell Honda responded

Thanks for the great review! It's our goal to offer an easy and efficient buying event at Criswell Honda and we are thrilled to see that you had an outstanding car buying experience.

November 20, 2018

Amazing I’d like to start with the phenomenal service that Didjak Ilunga provided my family and I. He gave me so much drtail, was patient, kind and profession More

by ChelseyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walker, Didjak Ilunga
Nov 21, 2018 -

Criswell Honda responded

We're very happy to see that you were provided with a stellar buying experience at Criswell Honda! Didjak and the other members of our sales team are committed to offering exceptional customer service and a remarkable purchasing process from start to finish and we are pleased to see that this was your experience. We value your business and hope to work with you again in the future.

November 19, 2018

100% good Was awesome experience super. It was nice meeting Josue Rodriguez he was down to earth. He shows what he kniws best. Will definitely refer my friends More

by Chigumetsitsi3676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Rodriguez, Rick Miller
Nov 21, 2018 -

Criswell Honda responded

Customer satisfaction is important to us here at Criswell Honda and we are pleased to have earned a 100% rating. We appreciate your business and look forward to helping you and your friends with any future automotive needs.

November 17, 2018

Definitely recommend! Amazing. Yanet Lopez is amazing! Best salesperson in the world. Definitely recommend her when you’re looking for a new car, she makes the process so easy. Than More

by yfloum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanet Lopez
Nov 19, 2018 -

Criswell Honda responded

We appreciate you choosing our dealership for your recent vehicle purchase. Many of our customers comment on the great customer service they receive when working with Yanet at Criswell Honda. Thanks again for the positive feedback!

November 17, 2018

Great Customer Service Went shopping for a used car. Tommy was very friendly and gave us a good price. He went the extra mile to ensure we were completely satisfied before More

by The Happy Wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Karanikolis
Nov 19, 2018 -

Criswell Honda responded

Thanks for the great review of your recent buying experience at Criswell Honda! Tommy and our other sales consultants make customer satisfaction a priority throughout the purchasing process. We appreciate the recommendations and hope to see you again.

November 17, 2018

First Time Criswell Customer - Great Experience Tommy, Mike, Luis and others made our first time car buying experience at Criswell a pleasant and notable one. Tommy is personable and honest which i More

by Dave from PA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mejia, Mike Tomazos, Tommy Karanikolis
Nov 19, 2018 -

Criswell Honda responded

Thank you for choosing Criswell Honda for your recent vehicle purchase! It's rewarding to see that you were provided with an exceptional buying experience while working with our team. We value your business and hope to work with you again on any future automotive needs.

November 16, 2018

Used Honda CRV Dealing with my last car dying and leaving me stranded on the side of the road Ed made this process of getting another car quick and painless! Ed took More

by Gsamen.Nwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walker, Ed Rojas
Nov 19, 2018 -

Criswell Honda responded

We are very happy to see that Ed and the team at Criswell Honda provided an excellent car buying experience. We look forward to working with you again when you are in the market for your next vehicle!

November 16, 2018

Treated great again! Brought in a relative who was interested in a Fiat 600 and I knew just the person to see from my last visit. Tommy once again went above and beyond t More

by Josie-1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Karanikolis
Nov 19, 2018 -

Criswell Honda responded

It's great to see that you were back again! We appreciate your patronage. Tommy and the team at Criswell Honda look forward to continuing to work with you and your family and friends on any future automotive needs.

November 14, 2018

Very good Good service and friendliness and very patient I will definitely come back in the future or refer a friend to them. Very happy with my purchase More

by johnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Rojas
Nov 14, 2018 -

Criswell Honda responded

It's our pleasure to provide an all-around great buying experience at Criswell Honda! We look forward to your next visit with us.

November 13, 2018

New Car! Great experience! Thank you Yanet Lopez! The experience of buying our new Honda Pilot couldn't have been better. Yanet made sure to get us all the information and diffe More

by Angela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yanet Lopez, Victor Azari
Nov 14, 2018 -

Criswell Honda responded

It's wonderful to read about the exceptional buying experience you had at Criswell Honda while working with Yanet. Our sales staff is always happy to share information about all of the outstanding features and options available on our great selection of Honda vehicles. We look forward to working with you again!

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