Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,980 reviews
Clean, prompt, responsive, no pressure operations. Dominique Vattuone was an excellent sales and even service person. He is honest and thorough and it’s the second car we’ve bought through him. Highly Dominique Vattuone was an excellent sales and even service person. He is honest and thorough and it’s the second car we’ve bought through him. Highly recommend him. More
First time buying a car, Dominique made the process very simple and quick. He is also great to work with treating us like were his own family, definitely recommend. simple and quick. He is also great to work with treating us like were his own family, definitely recommend. More
This was my 1st time purchasing a brand new vehicle & the whole team at Criswell made the whole experience feel very easy and pleasant. Andrew was amazing. Took his time explaining the car features and was v whole team at Criswell made the whole experience feel very easy and pleasant. Andrew was amazing. Took his time explaining the car features and was very efficient. Great in communicating with me online and via text. He & Andre worked together to ensure I could get into a new vehicle. Jordan in Finance was very nice and patient. He took his time explaining everything. It was overall a great experience. I will definitely recommend Criswell Honda to everyone who’s in the market for a new vehicle. Excellent Service! More
Dominique is great! ! He is so personable & makes the stress of buying/finding a new car less stressful. He made the entire process smooth from beginning to end & I left ! He is so personable & makes the stress of buying/finding a new car less stressful. He made the entire process smooth from beginning to end & I left the dealership extremely happy & satisfied with my new car. More
I had such an great experience at this dealership. I was amazed at the communication and camaraderie that was displayed. The staff went above and beyond to make sure I found the right car that fits my I was amazed at the communication and camaraderie that was displayed. The staff went above and beyond to make sure I found the right car that fits my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. You can tell through how personable Jay Khan, Travis Brown and Michael Caudillo are, that they not only care about business, but the clients experience as well. I will be returning to Criswell Honda for all of my car needs and I hope others make the same decision. More
Awesome service! Feel at home right away. Natasha was not pushing. She was patient and yet explain in details about the pilot. Natasha provides personal touch to this Feel at home right away. Natasha was not pushing. She was patient and yet explain in details about the pilot. Natasha provides personal touch to this buying experience - gentle but informative! I will definitely refer her to family members and friends. More
I was pleased with this dealership. The largest showroom I have ever seen has the nicest parts department and plenty of seating in the waiting area for customers. I can't wait to deal The largest showroom I have ever seen has the nicest parts department and plenty of seating in the waiting area for customers. I can't wait to deal with the service department which I have only seen from above from the great view you get from the showroom. More
Simple transaction thanks to salesman. Was able to find the write fit for me. He stayed past closing time to help me. I am thankful I was able to get a vehicle right away. Thanks Micheal a Was able to find the write fit for me. He stayed past closing time to help me. I am thankful I was able to get a vehicle right away. Thanks Micheal and Jay for easing up the process. Great customer service from both of them. More
My Honda CRV was makibng a weird sound when I speeded up. I brought my car the Criswell Honda Dealer in Germantown; which included $99 for diagnosis. I was t given the diagnoses and I paid the aforementioned I brought my car the Criswell Honda Dealer in Germantown; which included $99 for diagnosis. I was t given the diagnoses and I paid the aforementioned amount. I left the shop and an houtr later the sound was back. I came back to Criswell, and identified a different reason forn the sound charging additonal $1000 dollars. Obviouly, this was a ill wok, you didn't do your work properly. If I paid for you to diagnose my car and I was given the right diagnosis, which should I padi again for the same reason ; don''t you offer warranty for your work?? More
Michael Coffman was a pleasure to work with, and the dealership was clean and professional. The purchase process was smooth and pressure-free. dealership was clean and professional. The purchase process was smooth and pressure-free. More