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Criswell Honda

Germantown, MD

4.8
2,963 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,963 reviews

March 21, 2024

I hate the car buying process and I also don’t write many reviews but Tony deserves the praise. While my mom was the one buying the car, I handled all the leg work. And let me tell you, Tony handled her ind More

by HV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Criswell Honda responded

Thanks for choosing to work with our top notch team for this important purchase! It's rewarding to know you and your mom had a great experience throughout your recent buying event. We welcome you to reach out if we can help in any other way.

March 21, 2024

The dealership near my house has been quite popular! Not only did I purchase my CRV there, but two of my co-workers also made their purchases at the same place. More

by jjjjluong
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Criswell Honda responded

It's great to see so many people have found our dealership to be the place to purchase new vehicles! We value the opportunity to work with you and hope you enjoy your new CRV from Criswell Honda.

March 20, 2024

Dominique at Criswell Honda is a standout in the car dealership world. His professionalism, knowledge, and genuine care for customers make every interaction a pleasure. At Criswell Honda, the experience More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Criswell Honda responded

Thank you for taking the time to share this wonderful review! Dominique and the Criswell team look forward to assisting with any of your future automotive needs.

March 18, 2024

Wow, this was an amazing car buying experience. I HATE buying cars-it has always been a horrible experience that I dread. This time was simply fantastic. Michael Coffman made the process very comfo More

by frost.sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damir Sabolcec, Michael Coffman
Mar 19, 2024 -

Criswell Honda responded

It's our goal to offer an easy and efficient car buying event, and it's wonderful to know you enjoyed your recent purchasing process from start to finish. Thanks again for choosing Criswell and for sharing your recommendations!

March 18, 2024

My third CRV, second from Dominque. Good experience. Highly recommend Criswell and dealing with Dominique. More

by sasilvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Criswell Honda responded

Thank you for choosing to work with Dominique and Criswell for your recent purchase. We value your business and truly appreciate your recommendations. We hope you enjoy your newest Honda!

March 13, 2024

"Dominique Vattuone at Criswell Honda provided exemplary service, guiding me through the car-buying process with expertise and care. The dealership's commitment to customer satisfaction was evident at every More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed a stellar car buying event at Criswell! Dominique is a customer favorite and is well known for providing exceptional customer service throughout the Honda purchasing process. We value the opportunity to work with you and welcome you to reach out if we can be of further assistance.

March 10, 2024

An absolutely exceptional experience. We knew what car we were looking for but the staff went above and beyond to make sure we felt heard. Michael Coffman, sales representative, was very More

by The Harrington’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis , Michael Coffman
Mar 11, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed such a standout car buying event! Our friendly and professional team is dedicated to delivering a remarkable purchasing process from start to finish and we appreciate knowing we earned your recommendations.

March 09, 2024

Well run and very organized. Staff is very helpful and great selection of cars. 5 stars More

by Timmetro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Criswell Honda responded

100% satisfaction is our goal and it's great to know you were pleased with your recent experience at Criswell! Thanks again for sharing this positive review.

March 05, 2024

Carina has great customer service, very knowledgeable about my vehicle. She’s has service all my vehicles last few years. Highly recommend. More

by Renecruzticas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Criswell Honda responded

Thank you for sharing these recommendations! It's great to know you can rely on Carina and the team at Criswell to provide a standout service each time you bring your vehicles in for maintenance. We look forward to continuing this working relationship.

March 03, 2024

I have just purchased my third or fourth Pilot from Criswell and I love it! Dom Vattuone is the quintessential sales professional right down to making sure the license plates are spotless. Amazing ser More

by LisaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Criswell Honda responded

Congratulations! We sincerely appreciate your continued patronage and are thrilled to know you can count on Dominique and Criswell to provide a first class car buying experience.

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