Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Great experience! My brother and I are repeat customer at Criswell and this last week we brought our third Odyssey here. last week I contacted Natasha and asked for a q My brother and I are repeat customer at Criswell and this last week we brought our third Odyssey here. last week I contacted Natasha and asked for a quote of two van with options included. She was very details capturing the details of my preference of exterior and interior colors, options, accessories and with in ten minutes responses back with a price quote for the EX and EXL. I gave her my offer, she took them back to her sale manager and came back with the price and we closed the deal and all we have to do is just show up, to test drive the car and sign. As soon as we arrive at the dealership the vans are wash, tag and ready for us to take it for a road test. The paperwork were all ready and she explained in detail the signing section, about the finance offer. No pressure or bs on getting us to buy other accessories and offer stuff. She was very respectful and such a people person. The finance part was also quick and the entired process took less than two hours. After all the paperwork, she walked spending two hours walking ua through all of the feature of the van. Help us setup all of our phone to link to van. Explain every safety feature of the car. Walk through each option step by step. She went above and beyond because she does not have to do it since the deal were closed but she ensure we were comfortable with the car feature before we drive them off the lot. She also follow up the next day to check on us to see if we have other question or concern. Today I came back to have the accessories install on my new van and to sale my 2012 odyssey. Natasha personally took me over to the used car manager and I sold my old van. Working with Ed the used car sale consultant and we closed the deal within ten minutes. If you are in shopping for a new or even used honda, highly recommend you give Natasha a call. Thank you Natasha for a great buying experience Kevin and Courtney from Virginia More
Great experience buying a new CR-V. I contacted Criswell Honda asking them to give me their absolute best price on the Honda CR-V I saw in their inventory. Amy Darragh responded with a v I contacted Criswell Honda asking them to give me their absolute best price on the Honda CR-V I saw in their inventory. Amy Darragh responded with a very fair price. She was also very responsive to my questions. My wife & I then met with Amy in order to complete the deal. Amy is very outgoing, personable, friendly and easy to work with. I found this buying experience extremely easy and stress free, since the terms of the deal were agreed upon via email. Victor Azari, in finance, was knowledgeable and also easy to work with. I found no up sell pressure even though add-ons were offered. Overall this was a wonderful car buying experience. More
Incredible Customer Service I was a first-time buyer, and Didjak Ilunga and his team helped me throughout the entire process. He was very prompt in answering my emails and provid I was a first-time buyer, and Didjak Ilunga and his team helped me throughout the entire process. He was very prompt in answering my emails and provided detailed information about the car I was interested in, making it easier for me to make a decision. Didjak and the entire Criswell team were very friendly and helpful during our appointment. I had an issue with my credit which made the process longer, but Didjak and Luis (finance) were very patient and did their best to work with my situation. They are truly hard workers and are willing to go above and beyond to make sure their customers are satisfied. The deal I received from Criswell Honda was excellent and I enjoy driving my new Honda CRV. I am delighted with the overall service, and I HIGHLY recommend Didjak and the Criswell team. More
Outstanding Mr. Ed Rojas was friendly and professional, he is really knowlageble on his work. Defenally I'm totally satisfy with the custumer service, I defenata Mr. Ed Rojas was friendly and professional, he is really knowlageble on his work. Defenally I'm totally satisfy with the custumer service, I defenataly recommend this dealer. More
Amazing experience from a first time buyer Ms. Dee was incredibly helpful and made this experience as low stress as possible for me and my family! Her patience and professionalism paired with h Ms. Dee was incredibly helpful and made this experience as low stress as possible for me and my family! Her patience and professionalism paired with her sweet personality made buying my first car much easier than I would have expected. She understands the customer's needs and goes the extra mile to make sure that you leave the dealership happy. I would 100% go to her again for my Honda needs. More
Exceptional Service Fully understands customer's needs. Prompt and courteous service. My car has always been serviced right the first time. Donald McNeely III is like no Fully understands customer's needs. Prompt and courteous service. My car has always been serviced right the first time. Donald McNeely III is like no other. More
Great experience The Honda Salesmen from several dealerships in my area were all very responsive by email providing quotes and answering questions. It made the car p The Honda Salesmen from several dealerships in my area were all very responsive by email providing quotes and answering questions. It made the car purchasing process very easy and fit with my schedule. Didjak Ilunga at Criswell Honda went even further by email offering suggestions based on my interests. When I went in to test drive and purchase based on best price he took his time to demonstrate the "bells and whistles" of the car. Didjak is extremely friendly and low key which I appreciate. More
Good dealership Eddie is easy-going and felt like a friend I've known for awhile. I liked how he wasn't aggressive to sell the vehicle which will cause discomfort doi Eddie is easy-going and felt like a friend I've known for awhile. I liked how he wasn't aggressive to sell the vehicle which will cause discomfort doing the business for me. He was opened to options and was willing to help to work out the numbers for the trade-in. Satisfied doing business with Eddie at the end of the day. More
The Man That Makes I.T. Happwn Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn’t be happier Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn’t be happier. Please go see him if your in a sticky situation. He will do what’s best for you. I promise. More
Best experience from salesman and car dealership Tom was very knowledgeable on the trucks. I have already recommended him to friends.they had a great selection.Tom went over the options and answere Tom was very knowledgeable on the trucks. I have already recommended him to friends.they had a great selection.Tom went over the options and answered my questions. More