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Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Amy Darragh was super helpful and fun salesperson. Amy Darragh approached me just as I stepped into the showroom. We had a great time trying to find the "right" civic for me. I'd be happy to have Ms. Amy Darragh approached me just as I stepped into the showroom. We had a great time trying to find the "right" civic for me. I'd be happy to have Ms. Darragh help me again - next time. More
Best customer service ever! For the time i met her she knows what i need. She provided with best options that are more appropriate to me. She is best in the field. I got the bes For the time i met her she knows what i need. She provided with best options that are more appropriate to me. She is best in the field. I got the best deal, she is the blessing to me. More
Absolutely anxiety free purchase My wife and I had been in the market for a 2019 Honda Odyssey for a few weeks and had reached out to about half a dozen dealerships both local to me i My wife and I had been in the market for a 2019 Honda Odyssey for a few weeks and had reached out to about half a dozen dealerships both local to me in VA and around MD. I had come to Dealer Rater to directly contact a sales person, and I'm so glad I landed on Natasha. She responded quickly and without pressure to get you into the dealership. Her emails and subsequent offers to me were without strings attached and she was certainly true to her word. Natasha didn't play any games which is what I experienced locally, where the goal was to get me to step foot in the dealership. She was one of the few that met me on my level regarding how I wanted the dealing process to go, never once did she require me to come in person to continue talking. Working with her in person is even more of a pleasure, she is so easy going and has such great customer service that it was a breath of fresh air. Having gone through a vehicle purchase process many times, I"m always fairly guarded when walking into dealership keeping an eye out for that "curve ball". With Natasha, you have none of that to worry about, she is pretty straight forward and we never felt pressured to do anything we didn't want to do. We had a little hiccup in communication regarding financing requirements but that was a non-issue to the whole experience overall. She's great, and continues to work with you even after you've purchased the car. It's clear she cares about her clients and why her clients keep coming back. Though it was a hike up from VA, it was 100% worth sitting in traffic for. If Honda vehicles continue to be in our family then we will absolutely make the trip back up. As for the finance process, talk about EASY. Kolo was great, there was no pressure sales tactics for warranties or service plans, it was in and out 10-15 min tops. He's efficient and makes it as painless as possible to hand over your money! More
By far the best in the area! When we set out to get a vehicle for our son we contacted several dealerships in the area and honestly expected to be hearing back from most of them. When we set out to get a vehicle for our son we contacted several dealerships in the area and honestly expected to be hearing back from most of them. Criswell was one of the very few that would communicate with us mostly via email and do the negotiations up front, to accommodate our busy schedules (we knew exactly what we wanted). We worked with Natasha and she is extremely pleasant to work with. She found out I was a repeat customer and she pulled all the strings to get my business. (In the future I now will just go straight back to Criswell....). Once we showed up to test drive and sign, everything was very quick and efficient. We are extremely happy with this buying experience. More
Seamless Didjak Ilunga and his team were just terrific. I have never had a more civilized car-buying experience, and I also feel as though we got a great deal Didjak Ilunga and his team were just terrific. I have never had a more civilized car-buying experience, and I also feel as though we got a great deal. Everyone was attentive without being pushy, and they worked to understand our needs. We will definitely return to Criswell Honda for our next purchase. More
Bought 2018 Accord EX-L Salesman very knowledgeable about features of the car and provided best cost. Finance was a hard sell but gave 7-year warranty at best cost. Salesman very knowledgeable about features of the car and provided best cost. Finance was a hard sell but gave 7-year warranty at best cost. More
Natasha Parsard is outstanding! I got quotes from six dealerships before purchasing my Honda CR-V from Criswell. I had the pleasure of working with Natasha Parsard, and she made the I got quotes from six dealerships before purchasing my Honda CR-V from Criswell. I had the pleasure of working with Natasha Parsard, and she made the car buying experience easy and even fun (we laughed quite a bit). She spent a long time with me - two test drives, going over the features of the car, etc. She even invited me to come back for an additional tutorial - an offer I am taking her up on! More
Pure Excellence We have been dealing with Natasha for many years, and she is very helpfull and very professional at all times.We just purchased the 2019 Honda CRV fro We have been dealing with Natasha for many years, and she is very helpfull and very professional at all times.We just purchased the 2019 Honda CRV from her and she took exceptional care of us. She is a very sweet and kind women that is always willing to help you and will go out of her way to make her customer happy. I will defiantly recommend her to all my friends.We love her. More
Exceptional service! Steve Maroney was very patience and took me for various test drives of different vehicles. Great service! A+! Very negotiable and the finance person w Steve Maroney was very patience and took me for various test drives of different vehicles. Great service! A+! Very negotiable and the finance person was also very helpful with my case. More
Excellent service and good car We just brought our new 2019 Honda CRV from Criswell Honda. Didjak Ilunga served on our purchase. He did a great job together with his manager and bus We just brought our new 2019 Honda CRV from Criswell Honda. Didjak Ilunga served on our purchase. He did a great job together with his manager and business team. Among the multiple other local Honda dealers, Criswell is the best. We thank Didjak's professional service and enjoy our new CRV. We highly recommend potential Honda car buyers to visit Criswell. More