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Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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The best personal service was wonderful The advice and personal service that I got was quite outstanding. Presenting and explaining different options made me extremely confident and comforta The advice and personal service that I got was quite outstanding. Presenting and explaining different options made me extremely confident and comfortable my final decision. . More
best service I have 2011 Honda Odyssey. he is the best one to work with. best customer service advisor. explain details about my van. Always suggest the best. I have 2011 Honda Odyssey. he is the best one to work with. best customer service advisor. explain details about my van. Always suggest the best. More
Excellent service, excellent deal. Steve Maroney was my salesman. He was very informative and helpful. I would definitely purchase another vehicle from Criswell and want Steve's help. I Steve Maroney was my salesman. He was very informative and helpful. I would definitely purchase another vehicle from Criswell and want Steve's help. I was shopping for vehicle for 2 weeks. I test drove at least 10 different brands of SUV's. I narrowed it down to the CRV and a Hyundai Santa Fe. I had gone to 3 different Honda dealerships throughout my search. When I made my final decision to purchase the CRV, it wad Steve's great salesmanship and knowledge that won my business. More
Easy, painless, courteous and quick Wilberto is a really nice guy who was very responsive and always made sure to follow up despite juggling what I'm sure are a lot of responsibilities a Wilberto is a really nice guy who was very responsive and always made sure to follow up despite juggling what I'm sure are a lot of responsibilities and skills to learn as a fairly new employee. He made things really simple, easy, worked with me on getting a good price and kept the entire process smooth and streamlined. Having had somewhat desultory experiences previously at other Honda dealerships, I would definitely recommend Wilberto specifically, as well as Criswell Honda generally speaking as the other staff and management were very accommodating as well. More
Great service, no pressure! Javier, the sales manager was awesome! He came in a treated me like family and gave me an awesome deal for my trade. He was personable and made the ca Javier, the sales manager was awesome! He came in a treated me like family and gave me an awesome deal for my trade. He was personable and made the car buying experience fun. The Sales consultant, Gabriel, was so sweet, getting me coffee and snacks while I was on the phone with the insurance company (which took longer than any of the dealers paperwork!) I left the dealership with a full tank of gas, and a month later I am still thrilled with my purchase. Everyone should go visit Javier and Gabriel! More
Customer Service Dominique is very focused, efficient, and took time to listen to our specifications in selecting a vehicle. He is very devoted and makes you feel like Dominique is very focused, efficient, and took time to listen to our specifications in selecting a vehicle. He is very devoted and makes you feel like you’re family and goes above and beyond! More
Excellent experience with Dominique at Criswell Honda Had an excellent experience working with Dominique. He showed me a Honda Accord hybrid at my pace with no pressure, then did not pester me after that Had an excellent experience working with Dominique. He showed me a Honda Accord hybrid at my pace with no pressure, then did not pester me after that. When I was ready to purchase, he quickly offered the best price and then patiently waited as I worked through my process of considering the numbers, answering any questions. Then made sure Criswell could track down the exact trim and color combination I was seeking. He was easy and pleasant to work with and I would come back again and recommend to others. Thank you Dominique! More
Spends the xtra time Donald was kind enough to spend extra time with me regarding issue I had post maintenance on my 2008 Accord. He was peasant and very understanding. Wh Donald was kind enough to spend extra time with me regarding issue I had post maintenance on my 2008 Accord. He was peasant and very understanding. When I took back car for follow-up diagnostic his involvement was felt. Thanks from Gregory Accord 2008 Spooler leak More
Excellent customer service! After almost a month of searching for a car, I came across a car in Germantown Criswell. The Honda Civic which I bought has been amazing. Due to previ After almost a month of searching for a car, I came across a car in Germantown Criswell. The Honda Civic which I bought has been amazing. Due to previous bad experiences with car purchasing, I waited more than a month to write this review. Gabriel Saba was the first individual who helped me and my aunt look at cars within my budget and preference. Mr. Saba is far too kind, knowledgeable and unlike other dealership and salespeople, it was truly his calm demeanor which made it easy for me to make the decision I needed to without being pushed to a particular car or anything else. I would most highly recommend Mr. Saba and Criswell Honda, Germantown. This was an excellent experience for me- Mr. Saba helped me get a good I love within a price range that I was happy with. In addition to Gabriel's assistance, I was also helped by Rafael and Dominique. All of these gentlemen were considerate, helpful and made the whole process of buying my car easy. After researching the market value for the car I bought and after visiting over 20 dealerships across the DMV, this was the best deal I got. If you are in the market for a car, start your search here. For the finances, Mr. Mahaman Kolo worked with me. He was far too kind and helpful with the whole paperwork process. Although I did not do financing with the dealership, Mr. Kolo nonetheless was very helpful. More
It's All About the People Once again, Dominique worked with me in purchasing another vehicle from Criswell Honda. This time it was a trade in to purchase a 2019 CRV. He took th Once again, Dominique worked with me in purchasing another vehicle from Criswell Honda. This time it was a trade in to purchase a 2019 CRV. He took the time and effort to listen to what I needed (in a vehicle and in a purchase price), and I drove home in my new CRV. Thanks very much, Dominique! More