Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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An excellent experience My salesman, Dominique Vattuone, was extremely helpful. He took his time explaining the different features of the car in which I was interested. He My salesman, Dominique Vattuone, was extremely helpful. He took his time explaining the different features of the car in which I was interested. He was friendly and yet professional. I bought the car and would recommend Dominique to anyone interest in a Honda. More
Great Customer Service. Great Salesman. Steve Maroney went out of his way for this handicap senior citizen to get my deal done. I don't live close by and he done all he could do for me by ph Steve Maroney went out of his way for this handicap senior citizen to get my deal done. I don't live close by and he done all he could do for me by phone until I finally got to the dealership to close the deal. He is fantastic. So very courteous and eager to help. I found the dealership to be clean and everyone had a great personality. There was no feet dragging there. I was in and out of the financing office in minutes. Very little waiting, Steve was "on top" of everything. JOB WELL DONE!! Thanks... More
Out of This World Experience with Didjak Ilunga It’s really almost impossible to put into words what an AMAZING person Didjak is. You really have to experience it to believe it. First he will listen It’s really almost impossible to put into words what an AMAZING person Didjak is. You really have to experience it to believe it. First he will listen, he will not try to upsell you, he may even talk you out of something you think you need, but costs more. He is HONEST and transparent to a tee, no second guessing, no wait and let me check, he just tells it like it is. He is the friend you want, the family member, the person you can count on, and he’s a car salesman, how can this be? It doesn’t seem to add up, but trust me, he’s the one you want. His head and heart are in the right place. I’ve never met anyone like him in all my years buying cars, Honda’s, BMW, Mercedes, Range Rover, Tesla’s. He’s the real deal. He delivered on the price he promised and even threw in some extras. Everyone from GM, business manager and service, all top notch. This is a competitive place, with excellent pricing and a staff to match. Go see Didjak, I promise he will make you a deal that you will be happy with, and you will love buying from him. Thank you Didjak for a wonderful experience, we will be back. You are truly the best!! More
Friendly Pei Pei was great to work with and was readily available throughout the weekend and days! She was understanding and very kind throughout the whole ord Pei Pei was great to work with and was readily available throughout the weekend and days! She was understanding and very kind throughout the whole ordeal. More
Hard to reach and will not return calls Janice and I have been trying to get in contact with you for some time now. We just would like to know that you received the necessary cancelation do Janice and I have been trying to get in contact with you for some time now. We just would like to know that you received the necessary cancelation documents and that you have everything you need. James and Janice Holmes More
Easy and Transparent If you are in the market for a Honda, Steve Maroney is your guy. He is very easy to work with. My car was totaled in an accident and I needed a repl If you are in the market for a Honda, Steve Maroney is your guy. He is very easy to work with. My car was totaled in an accident and I needed a replacement fast. We called Steve, told him what we wanted and told him when we would visit the dealership. We even had the price largely nailed down with Steve before we arrived. He was waiting for us when we got there. The entire process of buying a car took about three hours once we got to the dealership. It was amazing. Steve is great. He knows his Hondas; and he's a straight shooter - no nonsense, no games, which we really appreciated. It was a very pleasant, transparent process. We will definitely call Steve when we need a new car. I have to say that everyone we dealt with at Criswell was great - Esteban Mesa, Shane Simpson. All were very pleasant, easy to work with and professional. More
Amazing person! He knows what people want and doesn't push people to go higher! He'll get the price you were looking for and he'll stick to it. He'll make sure that y He knows what people want and doesn't push people to go higher! He'll get the price you were looking for and he'll stick to it. He'll make sure that you are taken care of for ever. Best salesman and friend I have ever encountered, enjoyed every minute of his time and company. More
Easy Buying Experience Castor Estrada showed me the vehicle I was interested in. He gave me plenty of time to look the vehicle over. I got to do 2 test drives of the vehicle Castor Estrada showed me the vehicle I was interested in. He gave me plenty of time to look the vehicle over. I got to do 2 test drives of the vehicle, plus a test drive of a similar vehicle that I was a little less interested in, just so I could compare experiences. While not very knowledgeable about the vehicle itself (it was not a Honda), he was able to answer all my questions about the vehicle's background, prior ownership, etc. Castor was very courteous and helpful and I appreciated the low pressure sales experience. I was using an Enterprise rental car since my car had been totaled, and he arranged for me to leave it at the dealership and drive home with my replacement vehicle that night. This saved me both time and money. I will definitely consider this dealership again for my next vehicle purchase. More
Could not have been any smoother. The dealer has a good selection of used cars especially Honda’s. We chose a 2016 cry exl with only 25,000 miles it is white with black leather very cl The dealer has a good selection of used cars especially Honda’s. We chose a 2016 cry exl with only 25,000 miles it is white with black leather very clean. There was a ding about two inches wide on the passenger roof line which they agreed to repair and a chips here and there which they will touch up. This is my sixth purchase from Chriswell going back to 2003 which was the first year for the pilot that I bought and then five more including a 2004 accord which I drive every day, one odyssey and two crvs I know the owner and he has great cars and a great dealership More
No Pressure, Fair Price, No Surprises Not a “frequent” car buyer. Did my research when looking to retire our 2001 Honda Odyssey. Got internet quotes from a number of local Honda dealers. Not a “frequent” car buyer. Did my research when looking to retire our 2001 Honda Odyssey. Got internet quotes from a number of local Honda dealers. Natasha provided a quick, lowest/competitive quote for the exact model of CR-V we wanted. Natasha was professional, personable, knowledgeable, thorough and patient. Car technology has changed a lot since we last bought our 2009 Accord. She clearly “demoed” key features of the CR-V. She patiently walked us thru entire process; answering all our questions. In the end, we decided to buy the CR-V. Natasha explained current competitive financing options and turned us over to Mahaman to finalize the purchase/registration/finance process. He presented possible add-ons/accessories to consider; without any pressure to buy. When leaving, Natasha took the time to set up a number of key features/settings to “personalize” the CR-V for us. Entire process was a smooth, no pressure experience. There were no surprises. More