
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,988 reviews
You took my money (I'm talking about the money you didn't tell me about (the surcharge )which was $90. Michael was a great helper but the manager was not he should have told me about the surcharge. tell me about (the surcharge )which was $90. Michael was a great helper but the manager was not he should have told me about the surcharge. More
Steve, Bennie, Preston and everyone else involved with my buying experience were absolutely amazing!!! I soooo appreciate all of their efforts! Epitome of professional customer service! As a side note: my so buying experience were absolutely amazing!!! I soooo appreciate all of their efforts! Epitome of professional customer service! As a side note: my son also purchased a vehicle here in 2019 and also had a wonderful experience. You now have two lifelong customers! Many thanks to all of you! More
Very patient with buying process! Very knowledgeable and helpful 10/10 would suggest this team player!! Assisted me with every step of way on the buying process. helpful 10/10 would suggest this team player!! Assisted me with every step of way on the buying process. More
I was extremely satisfied with Dominique Vattuone’s help in shopping for and purchasing my new Honda Accord Hybrid at Criswell. He guided me through the process, took me for a test drive, and most important in shopping for and purchasing my new Honda Accord Hybrid at Criswell. He guided me through the process, took me for a test drive, and most importantly, listened to my requirements. He was honest and didn’t try to push me into getting unneeded options. He and the Criswell staff helped me find the exact car to fit my needs. He patiently went over the car’s features and answered all my questions. Most importantly, he made me feel safe in the middle of a pandemic! More
I’d like to start off by saying Pei Pei provided amazing customer service from the moment I stepped foot into Honda. She’s a great listener, she’s kind, and she breaks everything down so well. I would highl customer service from the moment I stepped foot into Honda. She’s a great listener, she’s kind, and she breaks everything down so well. I would highly recommend her business to a friend/family member. I’m extremely happy with my new 2021 Honda Civic Sport thanks to Pei Pei! More
Natasha was absolutely phenomenal to work with. I was able to purchase my car from home and work with Natasha over the phone so we could both be safe during the pandemic. The car was delivered to home, able to purchase my car from home and work with Natasha over the phone so we could both be safe during the pandemic. The car was delivered to home, we signed the paperwork and I had a brand new Honda Pilot. Can’t thank Criswell enough. More
Dominique Vattuone was a pleasure to work with. He is very knowledgeable and helpful. and an excellent salesman. I have purchased two cars from him. I will recommend him to my family and friends. very knowledgeable and helpful. and an excellent salesman. I have purchased two cars from him. I will recommend him to my family and friends. More
Pei Pei Tsai was incredibly knowledgeable and helpful throughout the buying process. Pei Pei is very intelligent, energetic, and is nice to work with. She is best salesperson ever. throughout the buying process. Pei Pei is very intelligent, energetic, and is nice to work with. She is best salesperson ever. More
Emmanuel and I texted a few times. He gave me a great price. Made the 159 mile drive, signed papers.Drove home a happy customer. price. Made the 159 mile drive, signed papers.Drove home a happy customer. More