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Criswell Honda
Germantown, MD
2,988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,988 reviews
March 18, 2021
Dominque V, was absolutely amazing! Very patient and kind. Made me feel at home!! He’s it. He’s my salesperson from now on! Thanks Dom! kind. Made me feel at home!! He’s it. He’s my salesperson from now on! Thanks Dom! More
by Chelle
March 16, 2021
Steve was so nice and patient I recommending him and this place to everyone took his time to make sure I got the best deal and explained everyone me place to everyone took his time to make sure I got the best deal and explained everyone me More
by MDELGADILLO3576
Employees Worked With
Tim , Steve Maroney
March 14, 2021
I had a great experience. Thanks to Kevin and Preston, they made it very easy in purchasing my first car. I will be using them in the future as well! Not just salesmen, they’re good people and friends. they made it very easy in purchasing my first car. I will be using them in the future as well! Not just salesmen, they’re good people and friends. More
by nbrown.shanco
Employees Worked With
Preston , Kevin Ferguson
March 11, 2021
Great buying experience. Open and honest communication. No back and forth negotiation. Dominque was the most helpful sales associate I have ever dealt with. I would definitely recommend this dealer and e No back and forth negotiation. Dominque was the most helpful sales associate I have ever dealt with. I would definitely recommend this dealer and especially Dominque. Outstanding customer service. More
by wayne.gooding
Employees Worked With
March 07, 2021
Sean is very polite, efficient, knowledgeable, friendly, and pleasant to work with. Sean was a very positive experience. He had the vehicle out before we arrived. He did everything to make my purchase smoot and pleasant to work with. Sean was a very positive experience. He had the vehicle out before we arrived. He did everything to make my purchase smooth. More
by Topcat1959z
Employees Worked With
March 07, 2021
Criswell Honda provided a price over the phone and they honored the price when we arrived at the dealer. The entire sales and financial department were prepared and easy to work with. They did and excellen honored the price when we arrived at the dealer. The entire sales and financial department were prepared and easy to work with. They did and excellent job. I would recommend Criswell Honda if anyone is interested in a new Honda. More
by Jack_gerhard
Employees Worked With
March 04, 2021
Dominique is a great person to work with when buying a car. Bought my last 3 cars from him and plan to keep going back. car. Bought my last 3 cars from him and plan to keep going back. More
by bdgh114
Employees Worked With
March 04, 2021
Pei Pei was amazing! She helped me find my perfect car and showed me plenty of options that I would like. She was very kind and patient as well. She showed me everything I needed to know about the car and and showed me plenty of options that I would like. She was very kind and patient as well. She showed me everything I needed to know about the car and made my experience easy, quick, and stress-free. More
by maggie.tien11
Employees Worked With
Pei Pei Tsai
March 01, 2021
The salesman I primarily interacted with, Solomon Sewell, was kind, patient, professional, upbeat, and went the extra mile to help me and answer my questions. was kind, patient, professional, upbeat, and went the extra mile to help me and answer my questions. More
by Betsy7376
Employees Worked With
Solomon Sewell
March 01, 2021
Sean gave us great customer service. He was curteous, answered all our questions easily, and followed up with us at every turn. He made the entire experience easy. answered all our questions easily, and followed up with us at every turn. He made the entire experience easy. More
by kristincook
Employees Worked With
