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Criswell Honda

Germantown, MD

4.8
2,980 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,980 reviews

July 11, 2024

The dealership ables selling a car I want without inventory after negotiating the deal due to good salesman Andrew Moreno More

by Maximwatch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Criswell Honda responded

Thanks so much for sharing this positive feedback! We value your business and welcome you to reach out if we can help in any other way.

July 09, 2024

I think Criswell Honda is an outstanding place for buying and/or trading a car. They provide all the help you need in a timely manner without any pressure. They were helpful, patient and very friendly. They More

by alialhakim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Khan
Jul 09, 2024 -

Criswell Honda responded

We strive to provide a stellar car buying event, and it's wonderful to know you were pleased with your overall experience at Criswell. We appreciate your kind review and thank you for the recommendations.

July 05, 2024

The English say, "Better late than never". I should have written this review much earlier, in very deserved praise of Dominique Vattuone. When I got my third Honda Accord from Criswell, Domini More

by kubona2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Criswell Honda responded

We sincerely value the opportunity to work with you and your glowing review was well worth the wait. Dominique is well known for going the extra mile to provide an exceptional car buying event, and it's wonderful to know this was your experience. Thanks again for choosing Criswell. We welcome you to give us a call or stop by if we can be of further assistance.

June 30, 2024

If you are looking for a Honda, do yourself a favor and go see Dominique @ Criswell. We have owned MANY Honda vehicles (and have talked to TOO MANY Honda sales people). We met Dominique a year ago when l More

by David S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Ramirez
Jul 01, 2024 -

Criswell Honda responded

Thank you for sharing this positive review! Your comments give a few reasons why Dominique is a customer favorite when it comes to buying a car at Criswell Honda. We value the opportunity to work with you and welcome you to reach out if we can help in any other way.

June 28, 2024

[Criswell Honda Dealership Scam BEWARE]: TL;DR: take pictures of your car before you turn it in for service at Criswell Honda!! Criswell Honda has rude managers, negligent technicians, and refuse to ack More

by zp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carina Arriola
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Andrew the sales rep and Trevor from finance were super helpful in accommodating multiple options and finding the more affordable choice. More

by twhitney48
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Jun 24, 2024 -

Criswell Honda responded

Our staff is committed to helping our customers find a vehicle that fits their needs and budget. We appreciate knowing you were satisfied with your overall visit and hope you'll keep us in mind for any other automotive needs.

June 22, 2024

A very nice man, helped me out without issues. Sold me my Honda crv and all thanks to him More

by Ikechukwumiracle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
Jun 24, 2024 -

Criswell Honda responded

Thanks for taking the time to let us know how we are doing! Our friendly and professional staff is always happy to help with any of your automotive needs, and we welcome you tor reach out with any additional questions or concerns.

June 21, 2024

I got a car here recently and the costumer service was amazing. Andrew was very understanding and patient with us for what car we wanted. More

by Glenda Alfaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Criswell Honda responded

Congratulations on your purchase! It's great to see you were pleased with the exceptional customer service you received at Criswell. We value the opportunity to work with you and hope to be of service to you in the future.

June 19, 2024

Jay greeted me immediately when I approached the dealership. He was very helpful, patient and informative. He made me feel comfortable with my purchase and made sure I left with what exactly what I More

by ccorea87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
Jun 19, 2024 -

Criswell Honda responded

It's exciting to see you had such a wonderful car buying experience while working with Jay! We are here to help with all of your automotive needs and appreciate knowing we earned your recommendations. Thanks again for choosing Criswell!

June 18, 2024

With the great help from Miguel, we were able to find a perfect car that fits both our needs and finance. Miguel is a great sale representative. He was responsive, knowledgeable, and willing to come on his More

by Lam Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Criswell Honda responded

Thank you so much for taking the time to share this positive review of your recent car buying experience! Our staff is committed to providing exceptional customer service, and it's great to see you were pleased with your visit.

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