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Criswell Honda

Germantown, MD

4.8
2,963 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,963 reviews

May 13, 2024

We have a great experience with the purchase of our new vehicle with Jay Khan and Jordy. We highly recommend Criswell Honda in Germantown. More

by natalia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordy Ramirez, Damir Sabolcec, Jay Khan
May 14, 2024 -

Criswell Honda responded

It's exciting to see we have earned your recommendations! Thank you for choosing to work with our courteous and capable team on your recent vehicle purchase. We value your business and welcome you to reach out if we can help in any other way.

May 08, 2024

I had a great experience buying a 2025 Honda Pilot Elite tonight at Criswell. They were super organized and very easy to work with. Jay discussed options and vehicles available over text making things easy More

by DianaK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis (Finance), Jay Khan
May 09, 2024 -

Criswell Honda responded

Thanks for choosing Criswell! We value the opportunity to work with you and are happy to see you were pleased with your overall experience.

May 07, 2024

Jay Kahn let us drive several Civic models, honestly and patiently answering our questions, professionally outlying pros and cons for each, which made us very confident with our purchasing decision. More

by maria obrzut
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
May 07, 2024 -

Criswell Honda responded

Congratulations on your purchase! It's wonderful to know you had an enjoyable experience while working through the process of buying your new vehicle. Don't hesitate to reach out if you have any additional questions. Our staff is always happy to help!

April 28, 2024

Jay Khan was very helpful and did a great job at helping me buy my first vehicle. More

by Brayan Guzman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
Apr 29, 2024 -

Criswell Honda responded

Thanks for allowing our team to help with this important purchase! We value the opportunity to work with you and hope to be of service to you in the future.

April 28, 2024

I can’t even tell you how happy I am with my new Honda! Overall experience was beyond great, lead by Miguel’s excellent customer service and go getter attitude! I can’t recommend Miguel enough, he really More

by Matthewesdaniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Criswell Honda responded

Congratulations on your recent purchase! It's exciting to see we exceeded your expectations, and we hope to be of assistance with any future automotive needs.

April 28, 2024

Just got into my dream car with expert help from Miguel! He was professional, friendly, and attentive. This was an exceptional experience and I will be sending all my friends, family, and associates back More

by Lawerencestephanie046
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed a remarkable car buying experience! We appreciate your business and truly value your recommendations. We look forward to your next visit with us!

April 27, 2024

Jay was wonderful to work with. He was extremely patient with me and made me feel at ease with such a big purchase. I’d like to add that he was very knowledgeable and displayed prof More

by Stefanye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Khan
Apr 29, 2024 -

Criswell Honda responded

Our goal is to provide an impressive car buying event, and it's rewarding to know you were pleased with the service you received at Criswell. Thanks for taking the time to let us know how we are doing!

April 26, 2024

I had the pleasure of working with Natasha Parsard during my recent car purchase, I can’t say ethough positive thing about my experience. She guided me through options with patience and expertise. She listen More

by Jalil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Ramirez
Apr 29, 2024 -

Criswell Honda responded

Thank you for choosing Criswell! It's wonderful to know you had a fantastic car buying experience. We welcome you to reach out if you have any further questions about the features of your new vehicle. Our staff is always happy to help!

April 25, 2024

This was by the far the best car buying experience we have ever had. After visiting 2 other dealerships and having horrible experiences, we contacted Michael Coffman, explained what we wanted and he work More

by Lphokie93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Coffman
Apr 26, 2024 -

Criswell Honda responded

It's wonderful to know you had an excellent car buying experience while working with Michael. We value the opportunity to work with you and welcome you to reach out if we can help in any other way.

April 25, 2024

Micheal did a great job was able to upgrade my families vehicle with 24hour period with great customer services. More

by C Wilkerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Criswell Honda responded

Thanks so much for taking the time to recognize the efforts of our staff! We're happy to see we could really help you out and hope to be of service to you in the future.

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