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Criswell Honda

Germantown, MD

4.8
2,988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,988 reviews

April 08, 2021

Buying a new car is normally like getting a root canal. I have to admit that this experience was pain-free! Dominique Vattuone was extremely professional and transparent - he answered all of my questions More

by ShirleyM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2021 -

Criswell Honda responded

Dominique is definitely a customer favorite when it comes to purchasing a new Honda! We are happy to see that your experience at our dealership was much more pleasant than you were expecting, and we look forward to providing the service your vehicle needs to stay well maintained and in great running condition.

April 08, 2021

Great people. Great service. 10/10 would recommend this dealership. Everyone is super friendly and extremely helpful. I had no issues here whatsoever. Definitely shop here. More

by Nathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Houston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ferguson, Pei Pei Tsai
Apr 10, 2021 -

Criswell Honda responded

Thanks so much for sharing this fantastic review and your personal recommendations! We hope to be of service to you again in the future!

April 06, 2021

I recently bought a Honda clarity at Criswell. It was a good buying experience. Sales person, Ms. Pei Pei was very friendly and helpful throughout the entire process. More

by DK
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Apr 08, 2021 -

Criswell Honda responded

Our courteous and capable staff is here to help and enjoys the opportunity to help each customer find a perfect Honda vehicle. Thanks again for choosing Criswell!

April 06, 2021

My wife and I just bought a new Honda CR-V Touring from Criswell after having had discussions with several other dealers. We went with Criswell because, unlike several of the other dealers, they did not p More

by Korol Danylo
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Bryan Sainz
Apr 08, 2021 -

Criswell Honda responded

We're so happy to hear that you found our staff to be friendly and professional. We also appreciate knowing that you were pleased with the overall buying experience, and we look forward to the next opportunity to work with you at Criswell Honda!

April 02, 2021

I usually equate purchasing a car to slamming my fingers in a car door! I find the whole experience worse than buying a house and could never understand why it took longer to complete the paperwork than cl More

by phil.fogle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ferguson
Apr 08, 2021 -

Criswell Honda responded

It's exciting to see that our staff was able to make your most recent vehicle purchase a little more bearable. We truly value your business and hope you'll give us a call or stop by if we can help with any of your other automotive needs.

March 31, 2021

While not every deal can be perfect Criswell stepped up to make mine a good deal in the end and I'm happy 5stars Deal More

by rollingthun06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Nguyen & Ashanti Shackleford, Steve Maroney
Apr 08, 2021 -

Criswell Honda responded

Thanks so much for the 5-star rating! We're happy to see that we could really help you out.

March 30, 2021

Good selection , knowledgeable staff and very friendly especially my sales person Pei Pei Tsai. If you are looking to buy a Honda elsewhere you may want to reach out to her and give her a shot. She worked More

by Chad
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pei Pei Tsai
Mar 30, 2021 -

Criswell Honda responded

Thanks for choosing to work with Pei Pei and Criswell for your new Honda! We truly value your business and are excited to see that you enjoyed your purchasing process from start to finish.

March 30, 2021

Had A good experience, initially had issues with the car I wanted, but they fixed it right away, and I ended up buying the car. More

by Aikoman73
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Criswell Honda responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 30, 2021

Sean made the whole buying process so easy and pleasant. He is a true sales professional and we would recommend him to anyone we know looking for a car. More

by berkecrew
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Criswell Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Criswell Honda. We hope to be of service to you again in the future!

March 30, 2021

I purchased a 2018 Honda Civic with the help of Mr.Sean and he guided me through the best option for my situation. Very good price! I am very excited and satisfied. He will definitely help you get a car th More

by Judithraquelanaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2021 -

Criswell Honda responded

Customer satisfaction is important to us, and it's rewarding to see that you were pleased with your interactions with the staff at Criswell. We hope you enjoy your new Honda!

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