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Criswell Honda

Germantown, MD

4.8
2,988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,988 reviews

April 18, 2021

Great salesperson, friendly, and willing to help in all areas. Help throughout the way and made the process good overall. She was willing to listen and continue working with others to finish the sales. More

by A. Lima
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Apr 20, 2021 -

Criswell Honda responded

Our staff is here to make your car buying experience as easy as possible, and we sincerely appreciate these kind comments. Thanks again for choosing Criswell Honda!

Apr 20, 2021 -

Criswell Honda responded

Our staff is here to make your car buying experience as easy as possible, and we sincerely appreciate these kind comments. Thanks again for choosing Criswell Honda!

April 17, 2021

JJ is awesome!!!!! I didn’t feel any pressure on buying a car. We will definitely come back and buy another Honda from him. Yay! More

by Katherin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Apr 20, 2021 -

Criswell Honda responded

Congratulations on your new Honda! Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by.

April 16, 2021

Pei Pei Tsai is very professional and friendly. Her hard working made our purchase very smoothly. She explained everything in detail to us with great patience. Thanks. More

by shis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
Apr 20, 2021 -

Criswell Honda responded

Thank you for sharing this wonderful review! Many of our customers comment on the great experience they have when working with Pei Pei at Criswell Honda.

April 16, 2021

Yo compré un Honda Civic de Alex Rubio y todo estuvo muy bien gracias a Dios el nos consiguió una aprobación con el banco el trabajó mucho para poder lograrlo estamos muy agradecidos con el por ser la excel More

by larin2000alvaro
Recommend Dealer
Yes
Employees Worked With
Diego Alejandro
Apr 20, 2021 -

Criswell Honda responded

Thanks so much for sharing this fantastic review! It's great to know that Alex was able to help make this a positive car buying event.

Apr 20, 2021 -

Criswell Honda responded

Thanks so much for sharing this fantastic review! It's great to know that Alex was able to help make this a positive car buying event.

April 16, 2021

Compre un carro Honda Civic con Alex rubio y la berdad estoy muy feliz es la mejor compra que e echo me encanta mi carro y definitivamente voy a recomendar a Alex rubio y el dealer donde trabaja More

by melendezsandrez
Recommend Dealer
Yes
Employees Worked With
Diego Alejandro
Apr 20, 2021 -

Criswell Honda responded

We appreciate the opportunity to work with you and value your recommendations. Don't hesitate to give us a call or stop by if we can be of further assistance.

April 16, 2021

JayJay was amazing!! He knows everything there is to know about Hondas. He’s been working with cars for years so he knows so much information! Honest and a straight shooter, he was a joy to work with and has More

by LT2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ferguson, Jose Sanchez
Apr 20, 2021 -

Criswell Honda responded

It's great to hear that you found our staff to be so knowledgeable and helpful during your car buying event at Criswell Honda! If you have any further questions, please give us a call. We're always happy to help!

Apr 20, 2021 -

Criswell Honda responded

It's great to hear that you found our staff to be so knowledgeable and helpful during your car buying event at Criswell Honda! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

ALEX HELP MY FATHER TO GET HIS NEW CAR CIVIC SPORT HE LOVED THE CAR HE IS SO HAPPY WITH IT AND WITH THE GREAT RELATIONSHIP HE MADE WITH ALEX, THE PROCCES WITH HIM WAS NOT STRESSFULL AT ALL AND WE GOT THE More

by sherrera050902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Alejandro
Apr 20, 2021 -

Criswell Honda responded

It's exciting to see that Alex was able to help your father find just the right Honda! We appreciate your kind words and hope to be of service to you and your family in the future.

April 15, 2021

My buying process could not been more successful with Alex Rubio my husband every time we buy a car end up fighting with the sales person and with the managers, but Alex made sure everything went smooth More

by sherrera050902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Alejandro
Apr 20, 2021 -

Criswell Honda responded

Thank you for sharing this positive review! It's great to know that you enjoyed a stress free car buying event at Criswell Honda.

April 14, 2021

Alex was very help full through our buying procces we did it online and pick up the car at the location , Alex made sure all the procces went smooth More

by sherrera050902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alex, Diego Alejandro
Apr 20, 2021 -

Criswell Honda responded

It's our pleasure to provide a simple and seamless car buying event, and it's great to know you were pleased with the results.

Apr 20, 2021 -

Criswell Honda responded

It's our pleasure to provide a simple and seamless car buying event, and it's great to know you were pleased with the results.

April 10, 2021

Excellent buying experience!Thanks, Pei Pei for making Excellent buying experience! Thanks, Pei Pei for making our recent purchase a very pleasant experience. The entire process was thorough, honest, and More

by Lisett Salazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ferguson, Pei Pei Tsai
Apr 20, 2021 -

Criswell Honda responded

Thank you for sharing this great review and your recommendations! It's our goal to offer an all-around great experience at Criswell Honda, and we're happy to see you were pleased.

Apr 20, 2021 -

Criswell Honda responded

Thank you for sharing this great review and your recommendations! It's our goal to offer an all-around great experience at Criswell Honda, and we're happy to see you were pleased.

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