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Criswell Honda
Germantown, MD
2,988 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,988 reviews
April 26, 2021
Yo estoy feliz con mi compra y muy agradecida por todo el servicio que nos ofrecieron desde el momento que entramos hasta que salimos . Todo excelente 🙏 servicio que nos ofrecieron desde el momento que entramos hasta que salimos . Todo excelente 🙏 More
by dianavelandia914
Employees Worked With
April 26, 2021
I enjoyed my experience at Criswell Honda, especially with Pei Pei as my salesperson! She was very kind and helpful my entire time at Honda. She was very patient and made sure I understood everything tha with Pei Pei as my salesperson! She was very kind and helpful my entire time at Honda. She was very patient and made sure I understood everything that came with my new car before I drove off the lot. I would highly recommend Pei Pei! Thank you for everything!! More
by Alana
Employees Worked With
Kevin Ferguson, Pei Pei Tsai
April 25, 2021
Steve Maroney was an excellent salesman. He was friendly, professional and took the time to answer all my questions. Would highly recommend him to friends and family when they are looking for a vehicle. Than professional and took the time to answer all my questions. Would highly recommend him to friends and family when they are looking for a vehicle. Thank You Steve! More
by Carlos
Employees Worked With
Steve Maroney
April 24, 2021
Thank You Guys for taking your time and helping me and my family find a good car that we will able to use. Thank So Much. family find a good car that we will able to use. Thank So Much. More
by Christiana Amea
Employees Worked With
April 23, 2021
I have always like dealing with you here at the Honda place I bought my other Honda here so that’s the place I wanted to come to again. Natasha. You were the best!!!!! You was so patience and listen place I bought my other Honda here so that’s the place I wanted to come to again. Natasha. You were the best!!!!! You was so patience and listen and got the price we could handle. I’m so pleased and happy. Bless you. More
by Marolyn.curry
Employees Worked With
April 22, 2021
We received great service and communication from our sales person he was really working hard and determined to help my daughter purchase her first car we really appreciate all his help and was very sati sales person he was really working hard and determined to help my daughter purchase her first car we really appreciate all his help and was very satisfied More
by Jenee
Employees Worked With
April 21, 2021
Mr. Dominique Vattuone is an excellent Salesperson. He was friendly and willing to work with me. He also listened to me and made suggestions so I could get the car that I wanted it. He also explained abo was friendly and willing to work with me. He also listened to me and made suggestions so I could get the car that I wanted it. He also explained about the car features. Mr. Antonio who was in training was also very helpful and friendly. Thank you guys for all your help in the process of buying my car. More
by ssamise
April 20, 2021
Natasha provided me with excelkent customer service and provided a smooth purchase process. She also tooj on the responsibilty of returning my rental car for me provided a smooth purchase process. She also tooj on the responsibilty of returning my rental car for me More
by Trina Hawkins
Employees Worked With
April 20, 2021
she was nice and super easy to work with and made my very first time buying a car go so smoothly. i love her a lot first time buying a car go so smoothly. i love her a lot More
by mikayla.dambrogio
Employees Worked With
April 19, 2021
Sold me a BMW and the very next day it started smoking and when I asked them to take a look at it. They started ignoring my calls and not answering me or calling me back. Very shady and add to the “used c and when I asked them to take a look at it. They started ignoring my calls and not answering me or calling me back. Very shady and add to the “used car salesman” negative stigma that we all know so well. Do not buy from them. More
by sanner.roland
Employees Worked With
Steve Maroney
