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Criswell Honda

Germantown, MD

4.8
2,963 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,963 reviews

June 21, 2024

I got a car here recently and the costumer service was amazing. Andrew was very understanding and patient with us for what car we wanted. More

by Glenda Alfaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Criswell Honda responded

Congratulations on your purchase! It's great to see you were pleased with the exceptional customer service you received at Criswell. We value the opportunity to work with you and hope to be of service to you in the future.

June 19, 2024

Jay greeted me immediately when I approached the dealership. He was very helpful, patient and informative. He made me feel comfortable with my purchase and made sure I left with what exactly what I More

by ccorea87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Khan
Jun 19, 2024 -

Criswell Honda responded

It's exciting to see you had such a wonderful car buying experience while working with Jay! We are here to help with all of your automotive needs and appreciate knowing we earned your recommendations. Thanks again for choosing Criswell!

June 18, 2024

With the great help from Miguel, we were able to find a perfect car that fits both our needs and finance. Miguel is a great sale representative. He was responsive, knowledgeable, and willing to come on his More

by Lam Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Criswell Honda responded

Thank you so much for taking the time to share this positive review of your recent car buying experience! Our staff is committed to providing exceptional customer service, and it's great to see you were pleased with your visit.

June 17, 2024

We test drove 2025 CR-V EX-L and the 2025 CR-V Hybrid Sport-L because according to Andrew Moreno, both cars have similar specs except for the Hybrid electric motor. I had obtained an online offer at an a More

by raju.lathigra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rivera, Jordy Ramirez
Jun 18, 2024 -

Criswell Honda responded

It's wonderful to know you were completely satisfied with your recent car buying experience at Criswell! We value your business and sincerely appreciate your recommendations.

June 13, 2024

I won't buy a car anywhere else! I bought my first car at Criswell Honda years ago and god willing, I'll be purchasing my last one there as well! Had the amazing chance to work wit More

by Lizn2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Criswell Honda responded

Thanks so much for your continued patronage! We value your business and look forward to working with you in the future.

June 13, 2024

I recently had the pleasure of meeting Andrew while purchasing a new car, and I cannot recommend him highly enough. As a parent with two kids under the age of two, the car-buying process can be particu More

by Tatiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Criswell Honda responded

Thanks so much for sharing this positive review of your recent car buying experience! We're thrilled to see you enjoyed an easy and efficient purchasing process. We welcome you to reach out if we can help in any other way.

June 04, 2024

We had the best possible experience at Criswell's Germantown this past weekend working with Andrew, Andre, Jordan and Pedro. Everyone was friendly, patient, helpful, and upfront. They found us exactl More

by Amy K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rivera, Pedro Vianna
Jun 12, 2024 -

Criswell Honda responded

This is wonderful news! It's exciting to know you enjoyed an all-around outstanding car buying event at Criswell. We hope you enjoy your new vehicle and welcome you to reach out if we can help in any other way.

June 03, 2024

I've got 4 hondas currently and I have always had a good experience at Criswell and specifically with Carina! More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Arriola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Criswell Honda responded

Thank you for sharing this positive feedback! We value your business and look forward to your next visit with us.

May 24, 2024

The best in the MOCO area, by far. After shopping around at a fair amount of local dealers, we were exhausted with the chicanery and frustrated with the purchasing experience. Andrew M More

by sfgorman6
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Tibibi
May 28, 2024 -

Criswell Honda responded

Congratulations on your new vehicle! Thanks so much for allowing our top notch team to assist with this important purchase. We value your business and look forward to the next opportunity to work with you.

May 24, 2024

Andrew is the #1 guy to go too if you want to buy a car he made amazing conversations and he definitely knows how to make you laugh if I were to buy a 2nd car I’d definitely go to him again! More

by Oscar Lara Ramirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Criswell Honda responded

It's exciting to see you enjoyed your recent car buying experience! Andrew and Criswell work hard to ensure every customer has a positive purchasing process, and it's wonderful to know you were pleased with your visit. Don't hesitate to reach out if we can be of further assistance.

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