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Criswell Honda

Germantown, MD

4.8
2,979 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,979 reviews

August 04, 2024

Amazing dealership and customer service ! Every employee was friendly and helpful. They found the exact car in the color I wanted, and had it delivered to their dealership from out of state. More

by Eloise
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Criswell Honda responded

Congratulations on this exciting purchase! Dominique is a customer favorite, and we're not surprised to hear that you were provided with an exceptional car buying event from start to finish. Please reach out if we can help in any other way.

August 01, 2024

Una persona muy atenta y amable, muy profesional en su trabajo, agradezco mucho su ayuda h More

by daneylimartinez394
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 06, 2024 -

Criswell Honda responded

Thanks so much for sharing this high star rating! We hope to be of service to you in the future.

August 01, 2024

Natasha P is the best dealer we ever met! 10 out of 10! She is knowledgeable, patient, kind and ensured that we got what we wanted. We are so grateful our friend referred us to her. Our exper More

by Anthony and Renae E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Criswell Honda responded

We're thrilled to know you enjoyed a standout buying event while working with Natasha and Criswell! We value your business and sincerely appreciate your kind comments. Don't hesitate to reach out if we can be of further assistance.

July 31, 2024

Customer service was top notch. They made the entire process simple and fast. Every employee we interacted with consistently exceeded expectations. More

by CheriS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mordecai T, Finance Dept. , Abdul Tibibi
Jul 31, 2024 -

Criswell Honda responded

Awesome! Thanks for letting us know you had an outstanding car buying experience at Criswell. Don't hesitate to reach out if we can be of further assistance.

July 31, 2024

Alvaro was attentive to our needs from the very moment we stepped into the dealership. He addressed ALL of our questions and guided us through the process with total transparency. Highly recommended him and More

by Fiorella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 01, 2024 -

Criswell Honda responded

Thanks for sharing this positive feedback and your recommendations! We look forward to working with you again.

July 31, 2024

Wow, nothing but good things to say about this salesman and dealer. Alvaro was attentive from the very beginning. I have had horrible experiences in the past with other dealerships.....but Alvaro was by fa More

by Alessandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 01, 2024 -

Criswell Honda responded

It's great to hear about your positive buying experience at Criswell. Our team is dedicated to delivering a simple and seamless purchasing process, and we appreciate knowing you were pleased with the results. Thanks again for sharing this fantastic review!

July 22, 2024

I highly recommend Dominique Vattuone @ Criswell Honda! He is friendly, patient, and very knowledgeable. He was convincing without being pushy. i was very comfortable and enjoyed the whole experience. t More

by melia.hartley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Criswell Honda responded

We're happy to see you had an all-around outstanding car buying event. Thanks again for choosing to work with Dominique and Criswell!

July 22, 2024

Michael Caudillo is very personable and well informed person. He was genuinely interested in us, seniors, and patient explaining different aspects of the vehicle. I recommend him to all who’s interes More

by patelsm916
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Ramirez
Jul 23, 2024 -

Criswell Honda responded

We're happy to see you had such a pleasant car buying experience at Criswell! Michael and our other team members are here to help, and we welcome you to reach out with any other questions about the features of your new vehicle. Thanks for sharing this great review and your recommendations.

July 15, 2024

We really like working with Michael Caudillo. He gave us a fair price and helped us drive out our new car in under two hours. More

by ctrenkov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Criswell Honda responded

Awesome! Thanks for choosing to work with Michael and Criswell. We're happy to see we were able to make this a seamless process.

July 11, 2024

The dealership ables selling a car I want without inventory after negotiating the deal due to good salesman Andrew Moreno More

by Maximwatch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Criswell Honda responded

Thanks so much for sharing this positive feedback! We value your business and welcome you to reach out if we can help in any other way.

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