Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I got a car here recently and the costumer service was amazing. Andrew was very understanding and patient with us for what car we wanted. amazing. Andrew was very understanding and patient with us for what car we wanted. More
Jay greeted me immediately when I approached the dealership. He was very helpful, patient and informative. He made me feel comfortable with my purchase and made sure I left with what exactly what I dealership. He was very helpful, patient and informative. He made me feel comfortable with my purchase and made sure I left with what exactly what I wanted! Absolutely great customer service!! I would definitely recommend Jay to all my friends. More
With the great help from Miguel, we were able to find a perfect car that fits both our needs and finance. Miguel is a great sale representative. He was responsive, knowledgeable, and willing to come on his perfect car that fits both our needs and finance. Miguel is a great sale representative. He was responsive, knowledgeable, and willing to come on his day off just to help us with the deal. I would highly recommend him as your sale representative at Criswell Honda, Germantown. More
We test drove 2025 CR-V EX-L and the 2025 CR-V Hybrid Sport-L because according to Andrew Moreno, both cars have similar specs except for the Hybrid electric motor. I had obtained an online offer at an a Sport-L because according to Andrew Moreno, both cars have similar specs except for the Hybrid electric motor. I had obtained an online offer at an attractive price below MSRP for the CR-V Hybrid Sport-L from another Honda dealer. When I called Andrew and told him about the price, he consulted his sales manager and said that Criswell will match the price if we were to go to the dealership within an hour. Well, we purchased the car and I couldn't recommend Andrew enough. He went above and beyond to help us out with the purchase. He also helped in marking down the price of already dealer added accessories. The sales manager Jordi Ramirez did an excellent job in agreeing with our requirements. The finance manager Jordan Rivera did not try to pressure us into buying several add on options. He is very good at explaining the pros and cons of all the options offered and recommended his personal favorite options to consider buying. Again he was really good at adjusting the asking price of the options. Overall, we had a very positive new car purchasing experience at Criswell Honda. The Andrew-Jordi-Jordan team rocks! Very personable guys and a pleasure to work with! You can't go wrong working with this team at Criswell Honda. Highly recommended! More
I won't buy a car anywhere else! I bought my first car at Criswell Honda years ago and god willing, I'll be purchasing my last one there as well! Had the amazing chance to work wit I bought my first car at Criswell Honda years ago and god willing, I'll be purchasing my last one there as well! Had the amazing chance to work with Dominque this June and he is a lifesaver. I had fun working with him and he was the ultimate professional. Purchasing a car doesn't have to be excruciating! Go to Criswell! More
I recently had the pleasure of meeting Andrew while purchasing a new car, and I cannot recommend him highly enough. As a parent with two kids under the age of two, the car-buying process can be particu purchasing a new car, and I cannot recommend him highly enough. As a parent with two kids under the age of two, the car-buying process can be particularly challenging, but Andrew made it an incredibly smooth and stress-free experience. From the moment we arrived, Andrew was attentive and accommodating, understanding the unique needs of our family. He was patient and understanding, even when our little ones were restless. Andrew's professionalism and genuine care for his customers shone through as he took the time to ensure we found the perfect car that met all our requirements. Andrew's knowledge and expertise were evident as he guided us through the options, answered all our questions, and provided clear, honest information without any pressure. His friendly demeanor and exceptional customer service made the entire process enjoyable. Thanks to Andrew, we drove away in the car we wanted, and we couldn't be happier with our purchase. If you're in the market for a new vehicle and want a hassle-free, pleasant experience, I highly recommend working with Andrew. He truly goes above and beyond for his customers. Thank you, Andrew, for your outstanding service! Sincerely, Tatiana More
We had the best possible experience at Criswell's Germantown this past weekend working with Andrew, Andre, Jordan and Pedro. Everyone was friendly, patient, helpful, and upfront. They found us exactl Germantown this past weekend working with Andrew, Andre, Jordan and Pedro. Everyone was friendly, patient, helpful, and upfront. They found us exactly the car we wanted and gave us a truly excellent price on it. We would highly recommend them and will absolutely be back when we're ready to buy our next Honda! More
I've got 4 hondas currently and I have always had a good experience at Criswell and specifically with Carina! experience at Criswell and specifically with Carina! More
The best in the MOCO area, by far. After shopping around at a fair amount of local dealers, we were exhausted with the chicanery and frustrated with the purchasing experience. Andrew M After shopping around at a fair amount of local dealers, we were exhausted with the chicanery and frustrated with the purchasing experience. Andrew Moreno really turned that around for us; he was fair, attentive, available and friendly. Criswell was not only the most upfront and reliable dealership we dealt with, they also gave us the best price. So happy we went with Andrew and we will be back for our next Honda. More