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Criswell Honda

Germantown, MD

4.8
2,964 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,964 reviews

July 31, 2024

Wow, nothing but good things to say about this salesman and dealer. Alvaro was attentive from the very beginning. I have had horrible experiences in the past with other dealerships.....but Alvaro was by fa More

by Alessandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Zapata
Aug 01, 2024 -

Criswell Honda responded

It's great to hear about your positive buying experience at Criswell. Our team is dedicated to delivering a simple and seamless purchasing process, and we appreciate knowing you were pleased with the results. Thanks again for sharing this fantastic review!

July 22, 2024

I highly recommend Dominique Vattuone @ Criswell Honda! He is friendly, patient, and very knowledgeable. He was convincing without being pushy. i was very comfortable and enjoyed the whole experience. t More

by melia.hartley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Criswell Honda responded

We're happy to see you had an all-around outstanding car buying event. Thanks again for choosing to work with Dominique and Criswell!

July 22, 2024

Michael Caudillo is very personable and well informed person. He was genuinely interested in us, seniors, and patient explaining different aspects of the vehicle. I recommend him to all who’s interes More

by patelsm916
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Ramirez
Jul 23, 2024 -

Criswell Honda responded

We're happy to see you had such a pleasant car buying experience at Criswell! Michael and our other team members are here to help, and we welcome you to reach out with any other questions about the features of your new vehicle. Thanks for sharing this great review and your recommendations.

July 15, 2024

We really like working with Michael Caudillo. He gave us a fair price and helped us drive out our new car in under two hours. More

by ctrenkov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Caudillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Criswell Honda responded

Awesome! Thanks for choosing to work with Michael and Criswell. We're happy to see we were able to make this a seamless process.

July 11, 2024

The dealership ables selling a car I want without inventory after negotiating the deal due to good salesman Andrew Moreno More

by Maximwatch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Criswell Honda responded

Thanks so much for sharing this positive feedback! We value your business and welcome you to reach out if we can help in any other way.

July 09, 2024

I think Criswell Honda is an outstanding place for buying and/or trading a car. They provide all the help you need in a timely manner without any pressure. They were helpful, patient and very friendly. They More

by alialhakim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Khan
Jul 09, 2024 -

Criswell Honda responded

We strive to provide a stellar car buying event, and it's wonderful to know you were pleased with your overall experience at Criswell. We appreciate your kind review and thank you for the recommendations.

July 05, 2024

The English say, "Better late than never". I should have written this review much earlier, in very deserved praise of Dominique Vattuone. When I got my third Honda Accord from Criswell, Domini More

by kubona2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Criswell Honda responded

We sincerely value the opportunity to work with you and your glowing review was well worth the wait. Dominique is well known for going the extra mile to provide an exceptional car buying event, and it's wonderful to know this was your experience. Thanks again for choosing Criswell. We welcome you to give us a call or stop by if we can be of further assistance.

June 30, 2024

If you are looking for a Honda, do yourself a favor and go see Dominique @ Criswell. We have owned MANY Honda vehicles (and have talked to TOO MANY Honda sales people). We met Dominique a year ago when l More

by David S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordy Ramirez
Jul 01, 2024 -

Criswell Honda responded

Thank you for sharing this positive review! Your comments give a few reasons why Dominique is a customer favorite when it comes to buying a car at Criswell Honda. We value the opportunity to work with you and welcome you to reach out if we can help in any other way.

June 28, 2024

[Criswell Honda Dealership Scam BEWARE]: TL;DR: take pictures of your car before you turn it in for service at Criswell Honda!! Criswell Honda has rude managers, negligent technicians, and refuse to ack More

by zp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carina Arriola
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Andrew the sales rep and Trevor from finance were super helpful in accommodating multiple options and finding the more affordable choice. More

by twhitney48
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Jun 24, 2024 -

Criswell Honda responded

Our staff is committed to helping our customers find a vehicle that fits their needs and budget. We appreciate knowing you were satisfied with your overall visit and hope you'll keep us in mind for any other automotive needs.