Criswell Honda

I discussed with Mr. Nicolet my concern about squeaky brakes and my wish to have a 27 point done since I last had it done March 2011. The dealer rep asked incisively about the nature of the squeaking. brakes and my wish to have a 27 point done since I last had it done March 2011. The dealer rep asked incisively about the nature of the squeaking. I waited for just 20 minutes while the shop analyzed the situation under the hood. Mr. Nicolet informed me in detail about the nature of the repairs that would need to be made, especially underscoring the importance of doing necessary work on the timing belt. He itemized each cost as to labor and parts. He also gave me a special rate for the timing belt that was stipulated in a flyer that I had received in the mail. About the timing belt, I know nothing about that except that neglect means xxxx on the highway, and that repair or replacement is exceedingly exacting. For this repair I rely on the integrity of the dealer, of course, and I have never been disappointed. I brought the vehicle in just before 8 a.m. and got it back at 12:30. Criswell also puts the vehicle through a car wash, a handy service. More

Mark was very friendly and helpful in the purchase of my 2010 Honda Crosstour. He helped with all aspects of the purchase and explained the vechicles options to me so I was very comfortable driving it after 2010 Honda Crosstour. He helped with all aspects of the purchase and explained the vechicles options to me so I was very comfortable driving it after leaving the dealership. I recommend Criswell Honda to anyone who is looking to purchase a car. More

Mark Mead was very friendly, knowledgable and helpful, I would consider using him for my next car shopping . Esteban was willing to work on the payment we were comfortable with. Victor was quick and prompt would consider using him for my next car shopping . Esteban was willing to work on the payment we were comfortable with. Victor was quick and prompt. Overall it was great experience. More

I always go to Criswell Honda for my oil changes every three months. They usually spot some other preventative maintenance that needs to be done. I always trust their judgement and have it done. After three months. They usually spot some other preventative maintenance that needs to be done. I always trust their judgement and have it done. After all, my car is a 2003 Honda Element and it's much cheaper to pay $200 - $300 in preventative maintenance than to start paying $400 - $500 a month on a new car. I plan on keeping this car until I run it into the ground. Since it's a Honda I bet this will be a long time. The service I receive at Criswell is always top notch and the employees are all very friendly, courteous and helpful. More

Mark was so helpful to explain us each and every thing in a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily acco a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily accomplished. More

Ken called me to make agreement to meet and when I was running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up three cars for my wife and me to look at. He was very helpful and non-pressuring. Negotiating with Ken was very smooth and I didn’t have the feeling that I was being taken advantage of. I would recommend Criswell to anyone looking purchase a used car. More

We had a great experience buying our car from Suvin. As several other reviews state, he definitely seems to have an approach that works. He is not at all pushy and you feel very comfortable that he is tryi several other reviews state, he definitely seems to have an approach that works. He is not at all pushy and you feel very comfortable that he is trying to get you the best deal possible. He made it clear that you could call him at any time with any questions. I bought my last car there, although with a different salesman, and will probably by my next car there. If you don't want to feel like you are getting a sales pitch, ask for Suvin. He will do all he can do for you! More

Dominique and Esteban were very helpful with my new car purchase. They were both extremely knowledgeable and were extremely patient as I tested many cars before deciding on my new car. Everyone was very purchase. They were both extremely knowledgeable and were extremely patient as I tested many cars before deciding on my new car. Everyone was very friendly and helpful. I am very happy with my new purchase. More

I had the best experience with Dominique and Criswell. I had all my discussions/negotiations with Dominique before coming to the dealership. He gave me the best price and also matched every other accessory had all my discussions/negotiations with Dominique before coming to the dealership. He gave me the best price and also matched every other accessory that other dealers offered me, at that same price. When I went there, it was past 6.00 and Dominique had already a few customers in hand. But, at no time, did I feel unattended. He was warm, friendly and answered all my questions with patience. He stuck to every little detail, which he promised over the phone, and there were no unwanted negotiations, no false schemes and no additional costs. He made the paper work very simple too. When I mentioned that I didn’t have a ride to the dealership, he was willing to pick me up. All the formalities ended at 10.00 in the night. So he also personally delivered the car to my residence. If you are looking for a dealer, who can offer you the best price and that too with no fuss, no sales jargons, and no games, you should go to Dominique. More

Awesome price, haggle free, and good customer service. Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR e Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR even though my credit score was over 800. Aside from that, it was a great experience. More