Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We've been customers of Criswell for several years and have found their customer service and sales approach to be the best in the area. Their sales people are friendly, well informed and very professional have found their customer service and sales approach to be the best in the area. Their sales people are friendly, well informed and very professional. Suvin Viswanathan was our most recent sales person and we found him to be very helpful and supportive. Instead of using high-pressured, aggressive sales tactics, Suvin worked with us to find the best vehicle to meet our needs. It was truly a pleasure to work with him. More
I had a really good experience with Criswell, and I look forward to taking my car back to them for oil changes. They sent the shuttle to the metro to pick me up, Ken answered all of my questions and even le forward to taking my car back to them for oil changes. They sent the shuttle to the metro to pick me up, Ken answered all of my questions and even let me take a work call in the midst of looking at the car! Negotiating was relatively painless, the paperwork process went smoothly and was well explained, and it was generally a good experience. I highly recommend dealing with Criswell! More
Zaheer was very easy to work with. He was friendly and informative. He was not your "typical salesperson" and made recomendations for me that made sense. He even told me that I likely did not need certain informative. He was not your "typical salesperson" and made recomendations for me that made sense. He even told me that I likely did not need certain features that would have driven up the cost. By far the easiest car purchase I have made. More
If you're looking for a fantastic Honda buying experience in the greater DC area, go to Criswell Honda and ask for Suvin. Besides being an all-around great guy (not "sales-y" or pushy AT ALL - who wants that in the greater DC area, go to Criswell Honda and ask for Suvin. Besides being an all-around great guy (not "sales-y" or pushy AT ALL - who wants that when they're making a huge decision like this?), Suvin is highly knowledgeable and bottom line: he delivers. From our Internet search all the way to signing on the dotted line, Suvin made our car-buying experience non-stressful, seamless and dare I say, stress-free. We bought a 2012 Odyssey Touring Elite and trust me, I never thought I'd say I was thrilled to be driving a minivan but it's a gorgeous vehicle and by working with Suvin we got a great deal. The saying "buy from people you like" is so true, and in our case we were 100% satisfied with our experience working with Suvin. Great car, great price, great salesman = happy customer. More
Very helpful since the moment I walked in. I was interested in an accord and in less than fifteen minutes I was looking at the one I wanted. Ken was really helpful and patient due to the fact that a interested in an accord and in less than fifteen minutes I was looking at the one I wanted. Ken was really helpful and patient due to the fact that almost all the paperwork I needed I forgot to bring with me. I highly recommend Ken as the person to look for when purchasing a used vehicle at criswell. More
Ken Lamb was very helpful in trying to get me into a used CRV, which was what I started out wanting. Throughout the process he did his best to answer my questions. When I realized that I was better served CRV, which was what I started out wanting. Throughout the process he did his best to answer my questions. When I realized that I was better served with a new car, he helped me with that too. He did a great job and I really appreciate his efforts. More
Had a great purchasing experience here, so had taken in my Civic for an oil change. Very welcoming and was in/out in less than 20 mins! Couldn't ask for more, great team. my Civic for an oil change. Very welcoming and was in/out in less than 20 mins! Couldn't ask for more, great team. More
I worked with four or five different dealers over the phone, internet, and email. Mark at Criswell was easy to work with, honest, and ended up having the best price. Always a bit of a skeptic, I really phone, internet, and email. Mark at Criswell was easy to work with, honest, and ended up having the best price. Always a bit of a skeptic, I really expected the deal to fall apart at the last minute. Quite the contrary, it was smooth and easy. I walked in the door and the paperwork was ready to go exactly as we'd agreed over email and the phone. The process could not have been easier. If you're in the market for a call, give Mark a call or shoot him an email. Ask around at other dealerships and you'll likely end up the same place I did: as an extremely satisfied Criswell customer. More
Great experience working with Ken Lamb. We live out of state and had to travel about 90 minutes one way to get to Criswell, but Ken made this well worth it. We found what we were looking for online and Ke state and had to travel about 90 minutes one way to get to Criswell, but Ken made this well worth it. We found what we were looking for online and Ken contacted us at home and answered our questions and made us feel comfortable going so far from home to make this purchase. Ken made our experience at Criswell our best car buying experience to date and we will definitely check Criswell out the next time we need to buy a car. No complaints about financing either, we worked with Kolo who was friendly and chatted with us throughout the process which made the time go quickly. More