Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Awesome price, haggle free, and good customer service. Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR e Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR even though my credit score was over 800. Aside from that, it was a great experience. More
Ken called me to make agreement to meet and when I was running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up three cars for my wife and me to look at. He was very helpful and non-pressuring. Negotiating with Ken was very smooth and I didn’t have the feeling that I was being taken advantage of. I would recommend Criswell to anyone looking purchase a used car. More
Mark was so helpful to explain us each and every thing in a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily acco a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily accomplished. More
Folks at Criswell Honda were very friendly, attentive and very supportive. Salesman knew their products, options and incentives. We had a great experience purchasing our first Honda product. Thanks Cris very supportive. Salesman knew their products, options and incentives. We had a great experience purchasing our first Honda product. Thanks Criswell and keep up the good work! More
As I have said before, I have dealt with Criswell for the last 7 years and could not be happier with the service that I have recieved. Dealing with Stacy Strates, Bill DeGuzman and all the others that I hav last 7 years and could not be happier with the service that I have recieved. Dealing with Stacy Strates, Bill DeGuzman and all the others that I have come in contact with, could not have been a more pleasant experience. Keep up the good work. More
I bought a Honda Pilot back in 2008, and had gone to the dealer perhaps a couple of time before "just to look". When I met Dominique I knew that I was in great hands!!. Very friendly, honest, professional dealer perhaps a couple of time before "just to look". When I met Dominique I knew that I was in great hands!!. Very friendly, honest, professional and made me feel comfortable by asking all the questions I needed to ask related the car I was buying. Dominique has special tact to people he "let you decide" he let you know your options, advantages, and help you decide; but never "rush" you into things that you might regret later, which is a wonderful thing. Everytime I had come to the dealer for a service done, he welcomes me nicely eventhough he might be very busy, he always has a little time for his customers. If I have a question about a service I still call him and he kindly guide me to the right place and to the right people. Every body that I have met there are very nice and courteous; but Dominique is very special always with a smile on his face! :) More
Dominique was recommended by a friend who told me what a great experience she had had with her vehicle purchase. Boy was she right on the money!! Not only was Dominique friendly but he was very helpful, a great experience she had had with her vehicle purchase. Boy was she right on the money!! Not only was Dominique friendly but he was very helpful, a true professional and super knowledgeable of his product that I felt very confident on the purchase I was making. He made sure he answered every question I had without hesitation and explained every detail. Making a big purchase, such as a vehicle, can be a bit intimidating but Dominique made sure I understood every step and detail. He certainly made sure I did not feel pressured as though I need to rush and make a decision. I have and will continue to recommend Dominique to friends and family and anyone in between who is and will be purchasing a vehicle. More
This is the second CRV we purchased from Dominique. Both experiences were great. No pressure was ever exerted on us that we had to buy right then. He let us make a decision on our own time. Even though Do experiences were great. No pressure was ever exerted on us that we had to buy right then. He let us make a decision on our own time. Even though Dominiquie was busy with other customers, he properly set our expectations of when he would be available. While were were waiting for Dominique we were asked numerous times by different people if we were being helped. We were able to speak with another customer of Dominiquie's and we both had good things to say about Dominique and the whole Honda experience. When both the salesman and the customer resort to talking about the kids of their respective families, you know it is a good relationdhip. The finance department was also very respectful of our decisions and worked with us to our mutual satisfaction. When we asked for a moment to discuss an item privately, our finance person immediately gave us the time. The finance manager also was willing to work with us on the trade we brought in and gave us a fair price. More
I came in for an oil change for my 2008 Honda and left with a new 2012 CR-Z! I met Suvin in the showroom and he was great, very personable. I didn't feel pressured to buy but somehow ended up leaving wi with a new 2012 CR-Z! I met Suvin in the showroom and he was great, very personable. I didn't feel pressured to buy but somehow ended up leaving with a new car! He was extremely patient and really made me feel like I could trust him. He was very knowledgeable and took the time to show me the different features of the car which in the end, was what sold me. I would definitely recommend Suvin to family and friends. More
Very quick and easy return on my '09 lease and great effort applied to keeping me as a customer with a new '12 lease. Very quick, but thorough work in finding the right car for me and follow-up process effort applied to keeping me as a customer with a new '12 lease. Very quick, but thorough work in finding the right car for me and follow-up process with paperwork, etc. Phil went the extra mile in getting it right. Really appreciate his follow-up in locating a part that has been discontinued in the '12 Accord Coupe. Very good experience all around! Very happy with the car as well!! More