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Criswell Honda

Germantown, MD

4.8
2,964 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,964 reviews

April 18, 2012

Awesome price, haggle free, and good customer service. Everything went smoothly except the financing part. Although it was not a deal breaker, it was quite disappointing. I wasn't qualified for 1-2% APR e More

by hologram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 18, 2012

Ken called me to make agreement to meet and when I was running late he called to make sure I wasn’t lost. I felt that his actions were very personable and pleasant. When I arrived he had already set-up More

by HAS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 18, 2012

Mark was so helpful to explain us each and every thing in a friendly manners, very courteous like to do bussines again with him. Buying a new car with his help was a straightforward task that was easily acco More

by Iffi Khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mead
April 17, 2012

Folks at Criswell Honda were very friendly, attentive and very supportive. Salesman knew their products, options and incentives. We had a great experience purchasing our first Honda product. Thanks Cris More

by crriver
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
April 17, 2012

As I have said before, I have dealt with Criswell for the last 7 years and could not be happier with the service that I have recieved. Dealing with Stacy Strates, Bill DeGuzman and all the others that I hav More

by donjudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BILL DEGUZMAN
April 17, 2012

I bought a Honda Pilot back in 2008, and had gone to the dealer perhaps a couple of time before "just to look". When I met Dominique I knew that I was in great hands!!. Very friendly, honest, professional More

by EslaqS01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 17, 2012

Dominique was recommended by a friend who told me what a great experience she had had with her vehicle purchase. Boy was she right on the money!! Not only was Dominique friendly but he was very helpful, a More

by cmbenitez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 16, 2012

This is the second CRV we purchased from Dominique. Both experiences were great. No pressure was ever exerted on us that we had to buy right then. He let us make a decision on our own time. Even though Do More

by rmgruninger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 14, 2012

I came in for an oil change for my 2008 Honda and left with a new 2012 CR-Z! I met Suvin in the showroom and he was great, very personable. I didn't feel pressured to buy but somehow ended up leaving wi More

by angelac27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 12, 2012

Very quick and easy return on my '09 lease and great effort applied to keeping me as a customer with a new '12 lease. Very quick, but thorough work in finding the right car for me and follow-up process More

by pcurry69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Kmiec
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