
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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If I could give this dealership a negative number I would. Not everyone will have the same experience as me when buying a new car but it was bad enough for me to write a letter to the GM and owner. would. Not everyone will have the same experience as me when buying a new car but it was bad enough for me to write a letter to the GM and owner. I will keep this short and sweet. I could list a number of things that went or were wrong with this dealership but I will focus on the biggest offense. I was given a price quote online and when I went in to test drive and purchase the car, I was told they would not honor my quote. After 2 hours of wasted time and even dealing with a manager, this did not change. I had an out the door quote in writing and it apparently stood for absolutely nothing here. The sales agent even attempted to lie about the quote. I felt cheated and frustrated. Dishonesty and lack of integrity highlighted this trip to the point that I will never be back to Criswell. To top it all off I went to Criswell on the word of my buddy (who came with me), a former Criswell employee. Even he shook his head at how things had changed. One day later, I purchased my car from Heritage Honda in Westminster. The difference in treatment and the heck of a deal I got was night and day. More
I purchased Odyssey in August of 2011. This guy was telling me what a great deal i was getting. Now the same model goes for $2,500 less (it is more than 8%) Is milk in the store 8% cheaper than in Augu telling me what a great deal i was getting. Now the same model goes for $2,500 less (it is more than 8%) Is milk in the store 8% cheaper than in August. NO!!!. I know they took advantage of me and they have no remorse. So before you buy - you have to know that it is not the best price. It is never the best price with this guys. I will buy my next car from different dealer. More
I had a great experience at Chriswell. Zahir was very helpful and was very knowledgeable. He was able to answer all my questions and gave me some really good advise. I am one step closer to choosing my n helpful and was very knowledgeable. He was able to answer all my questions and gave me some really good advise. I am one step closer to choosing my next car. I will definitely go back and hopefully find the perfect car for me here. :) More
This dealership is the nicest of the ones we went to during our car shopping experience. It looks modern and new. The sales team were friendly as well. We purchased a Honda Pilot EX-L 2012 from Suvin l during our car shopping experience. It looks modern and new. The sales team were friendly as well. We purchased a Honda Pilot EX-L 2012 from Suvin last week, and we were very pleased with our overall experience with him. To echo the other comments listed here -- it's true -- we didn't feel that we were dealing with a "typical pushy car salesman." Suvin was the opposite. He was professional, direct, and seemed genuine in the advice he gave us about the vehicle we were purchasing. Also, he was patient with our 2-year old who was tired & cranky. If you go to this dealership, definitely ask for Suvin. And, by the way, we love our Pilot :) Thanks Suvin! More
Both individuals are pros and were very knowlegable with their products. Suvin followed up on every inquiry i made and made me feel very comfortable dealing with him. their products. Suvin followed up on every inquiry i made and made me feel very comfortable dealing with him. More
Jorge was very knowledgeable about the car I was looking for and made sure I found one that was in my price range and that I was comfortable driving in. I would highly recommend Criswell Honda and especiall for and made sure I found one that was in my price range and that I was comfortable driving in. I would highly recommend Criswell Honda and especially Jorge Almeida, thank you for finding the perfect car for me! More
Zaheer was great! He was very professional and knowledgeable. Unlike experiences we have had at other dealers, Zaheer made our experience at Criswell stress-free. knowledgeable. Unlike experiences we have had at other dealers, Zaheer made our experience at Criswell stress-free. More
My experience with Ms. Baum and Mr. Mead were amazing. I will definitively come back when I have a need to buy a car. There were not pressure at all and I got my car the very same day I went for the first t will definitively come back when I have a need to buy a car. There were not pressure at all and I got my car the very same day I went for the first time. More
I worked with Yanet (Sales) and Victor (Finance) and both were extremely friendly, courteous and efficient. There was no pressure and all of my questions and concerns were immediately and promptly addressed were extremely friendly, courteous and efficient. There was no pressure and all of my questions and concerns were immediately and promptly addressed. Everything regarding my new car was thoroughly explained prior to my leaving the dealership. My new car purchase experience at Criswell Honda was great and I would certainly recommend this dealership (and Yanet) to friends and family. More