Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I was at your dealership getting my car serviced and had questions about the accord and civic. Zaheer one of your employees was very helpful and I was impressed by his knowledge of the car. I would defini questions about the accord and civic. Zaheer one of your employees was very helpful and I was impressed by his knowledge of the car. I would definitely buy a car from him when I am ready to take the plunge! More
Let me start off by saying that my husband and I had not purchased a vehicle in 10+ yrs so we were nervous about the whole car buying experience. We got 3-4 quotes from different dealerships and Criswell ca purchased a vehicle in 10+ yrs so we were nervous about the whole car buying experience. We got 3-4 quotes from different dealerships and Criswell came in with the best quote. We called Mark Mead and left a message on his voicemail letting him know that we wanted to schedule an appointment. He called us back right away. Working with Mark has been a wonderful experience. He is very professional, very informative and all around a great guy to deal with. Would highly recommend Mark to friends and family to purchase a vehicle. More
Great Service..very professional ,courteous and His advice has always been very helpful and I must say that you are very fortunate to have such an outstanding and devoted employee among your sale staff advice has always been very helpful and I must say that you are very fortunate to have such an outstanding and devoted employee among your sale staff. More
If I could give this dealership a negative number I would. Not everyone will have the same experience as me when buying a new car but it was bad enough for me to write a letter to the GM and owner. would. Not everyone will have the same experience as me when buying a new car but it was bad enough for me to write a letter to the GM and owner. I will keep this short and sweet. I could list a number of things that went or were wrong with this dealership but I will focus on the biggest offense. I was given a price quote online and when I went in to test drive and purchase the car, I was told they would not honor my quote. After 2 hours of wasted time and even dealing with a manager, this did not change. I had an out the door quote in writing and it apparently stood for absolutely nothing here. The sales agent even attempted to lie about the quote. I felt cheated and frustrated. Dishonesty and lack of integrity highlighted this trip to the point that I will never be back to Criswell. To top it all off I went to Criswell on the word of my buddy (who came with me), a former Criswell employee. Even he shook his head at how things had changed. One day later, I purchased my car from Heritage Honda in Westminster. The difference in treatment and the heck of a deal I got was night and day. More
I purchased Odyssey in August of 2011. This guy was telling me what a great deal i was getting. Now the same model goes for $2,500 less (it is more than 8%) Is milk in the store 8% cheaper than in Augu telling me what a great deal i was getting. Now the same model goes for $2,500 less (it is more than 8%) Is milk in the store 8% cheaper than in August. NO!!!. I know they took advantage of me and they have no remorse. So before you buy - you have to know that it is not the best price. It is never the best price with this guys. I will buy my next car from different dealer. More
I had a great experience at Chriswell. Zahir was very helpful and was very knowledgeable. He was able to answer all my questions and gave me some really good advise. I am one step closer to choosing my n helpful and was very knowledgeable. He was able to answer all my questions and gave me some really good advise. I am one step closer to choosing my next car. I will definitely go back and hopefully find the perfect car for me here. :) More
Both individuals are pros and were very knowlegable with their products. Suvin followed up on every inquiry i made and made me feel very comfortable dealing with him. their products. Suvin followed up on every inquiry i made and made me feel very comfortable dealing with him. More
Jorge was very knowledgeable about the car I was looking for and made sure I found one that was in my price range and that I was comfortable driving in. I would highly recommend Criswell Honda and especiall for and made sure I found one that was in my price range and that I was comfortable driving in. I would highly recommend Criswell Honda and especially Jorge Almeida, thank you for finding the perfect car for me! More
Zaheer was great! He was very professional and knowledgeable. Unlike experiences we have had at other dealers, Zaheer made our experience at Criswell stress-free. knowledgeable. Unlike experiences we have had at other dealers, Zaheer made our experience at Criswell stress-free. More