Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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My wife and I highly recommend anyone interested in buying a Honda vehicle to Ms. Parsard because of her integrity and knowledgable of the vehicles. She is approachable, friendly and easy to work with. buying a Honda vehicle to Ms. Parsard because of her integrity and knowledgable of the vehicles. She is approachable, friendly and easy to work with. More
In all the years that we have purchased vehicles we found this experience to be one of the most positive experiences we have ever had. Working with our salesperson Dominique Vattuone was a pleasure. He was this experience to be one of the most positive experiences we have ever had. Working with our salesperson Dominique Vattuone was a pleasure. He was so informative and patient with us. He answered every question that we had and went above an beyond to make sure we were comfortable with our purchase. He is truly an asset to the dealership and when we are in the market for another Honda vehicle, Dominique will definitely be hearing from us. Sean was very informative regarding the financing of the vehicle. He explained everything in great detail and also made us feel comfortable with our purchase. Although we didn't purchase a warranty or any other products, Sean took the time an effort to explain each of them to us in detail. Walter took the time to look over the vehicle to make sure it was in satisfactory condition before we took delivery of the vehicle. He checked inside and outside and thanked us for our business. He certainly made us feel as if we were VIP's. Criswell Honda went above an beyond to make our experience a positive one. We will definitely buy from them again in the future and will certainly recommend them to any of our family and friends who are in the market for a vehicle. More
I have always wanted a CRV HONDA and kept to myself,each time my dad drove past the lot ,i did not find my specification. This went on until i met Ken Lamb,who received me warmly,showed me a couple of cars time my dad drove past the lot ,i did not find my specification. This went on until i met Ken Lamb,who received me warmly,showed me a couple of cars at the lot which were not my taste so i told him what i really wanted. Ken worked day and night looking out for my specification whilst calling me to update me on what was going on. Within a couple of days he called and told me he had found my car. I could not wait, without informing him i drove up to the lot to see my dream car. Although he resisted because it had not been cleaned yet, i insisted so he showed me the car which was my PERFECT DREAM. Ken made my day that evening and could not keep to myself but inform my friends, it really lifted my taught and imagination to another level.I gave all 5's because Ken Lamb helped me get the car i REALLY wanted. The service was great and i felt very welcomed. I'm coming back for more cars in the near future to get more cars that i love,like my car i picked and also recommend Ken to my friends who are yet to by their cars and really like my car. Also knowing Ken Lamb will help me with great deals and pricing and knowing what i like in a car. I'll recommend Ken to all my friends who want a car, because Ken is a great Sales Consultant.Please appreciate KEN LAMB on my behalf because hugs were not enough. More
We had come to Criswell Honda to look for a new or late model CR-V a week or so prior to our last visit, when we purchased a new CR-V with Jorge Almeida's assistance. The salesperson we worked with at firs model CR-V a week or so prior to our last visit, when we purchased a new CR-V with Jorge Almeida's assistance. The salesperson we worked with at first was quite helpful at the dealership, but put us off by calling several times a day to follow up, starting the day after our visit. We had not provided our phone number to the salesperson, but took his card and noted we would work with him on our return to the dealership after doing further research. We thought this level of follow up was excessive, and bordered on harassment. We had received an email from Criswell with promotional pricing, and we were ready to make a decision, so when we arrived at the dealership we were prepared to work with a different salesperson. Jorge was very helpful but not at all pushy. He helped us decide on the car that best met our needs and moved the process along fairly quickly. Sean Hong assisted us with financing, and held our loan agreement for 2 days until we returned with a loan from the credit union with a more favorable rate. We appreciated Jorge's and Sean's professionalism and attention to detail. In addition, Jorge took the time to assist with setting up the bluetooth and system voice commands, which was much appreciated. More
I had a wonderful experience at Criswell Honda. Natasha was great. She made me feel comfortable about this major purchase in my life. I felt like she was patient and helpful as opposed to other dealerships was great. She made me feel comfortable about this major purchase in my life. I felt like she was patient and helpful as opposed to other dealerships where their sales team can be pushy. She assisted me with finding a vehicle that was affordable for me and that I would enjoy driving. More
I had a very nice experience with awesome customer I had a very nice experience with awesome customer service. I appreciate Sulvin making our budget a priority. We walked away with the vehicle we wa I had a very nice experience with awesome customer service. I appreciate Sulvin making our budget a priority. We walked away with the vehicle we wanted. More
just bought a new civic coupe at Criswell today, Jorge and Sean was exceptionally helpful and easy to deal with. every process was hassle free, a very pleasant experience. I will highly recommend them to and Sean was exceptionally helpful and easy to deal with. every process was hassle free, a very pleasant experience. I will highly recommend them to anyone. More
Suvan was very patient with explaining the financing to us and was extrememly friendly we WILL must definitely buy our cars in the future from him the best buying experience I have had in the 6 automobiles us and was extrememly friendly we WILL must definitely buy our cars in the future from him the best buying experience I have had in the 6 automobiles I have purchased and Jessica was equally patient and helpful and honest about the warranties she felt like we need for the car More
This dealership is superb to any other ive been to! Dominque was amazing! He did verything he could so i could get the car i wanted. Very very friendly and his co-worker Sean who help me this the finia Dominque was amazing! He did verything he could so i could get the car i wanted. Very very friendly and his co-worker Sean who help me this the finiancing. I will diffently be recommending this dealership to family, friends,co-workers, and anyone who is looking to buy a quality car for a great price. They also sent me cookies and Thank You ballons to my work which was awesome! All my co-workers where like "I should buy a Honda!" More
Suvin was extremely helpful, and seemed as though he genuinely cared about our needs. He has been quick to respond to follow up questions we've had, literally, within minutes. He's very, very knowledgab genuinely cared about our needs. He has been quick to respond to follow up questions we've had, literally, within minutes. He's very, very knowledgable in the field. Make sure you ask for him when you're buying your next car! More