Criswell Honda

This was unquestionably our most pleasant car-buying experience ever, in 42 years of buying cars. Not only was the quote given the most competitive in the Washington, DC area, but was honored totally, w experience ever, in 42 years of buying cars. Not only was the quote given the most competitive in the Washington, DC area, but was honored totally, with NO surprises or haggling. Kwame knew the vehicle inside-out, as well as every aspect of licensing and insurance. The shop installed the specific options we requested, and prepared the vehicle impeccably. The total process - including selecting the model and color and options, conducting a detailed pre-drive inspection, doing a comprehensive test drive, filling out paperwork, and receiving the finished vehicle with permanent license plates - took exactly four hours. We were introduced to the service shop advisor, Stacy Strates, and given a tour of the meticulously maintained facility. This is the way car-purchasing SHOULD be! More

Ken Lamb provided the best sales purchase experience I have ever had. Just a friendly, low-key approach to helping me select a used 2009 Toyota Camry and then working with me thru price negotiation and t have ever had. Just a friendly, low-key approach to helping me select a used 2009 Toyota Camry and then working with me thru price negotiation and trade-in process. At no point did I feel manuevered or pressured. Just can't say enough good about Ken and his professionalism! Same goes for Sean Egnew. He listened to my financing needs and had me on the road in a great car in no time. Overall, I'd rate the whole experience Outstanding! More

I would not hesitate to recommend Mr. Kwame Odum and Criswell Honda after having a stress-free new car buying experience with him. I was appreciative of Kwame's superb customer service and responsivene Criswell Honda after having a stress-free new car buying experience with him. I was appreciative of Kwame's superb customer service and responsiveness during the process of purchasing an Odyssey. Kwame and Criswell made it a great and pressure-free experience, and they offered the most competitive price for the car I was looking for out of the many Honda dealerships I considered in the DC area. If you are able, ask for Kwame and you won't be disappointed - I will surely look for him again the next time I am in the market for a Honda. Thanks Kwame and Criswell! More

It was a great experience to get the oil change service at Criswell Honda dealership. The facility is maintained very nicely as well as the people are very professional and helpful. I am really pleased to at Criswell Honda dealership. The facility is maintained very nicely as well as the people are very professional and helpful. I am really pleased to have this dealership to do work on my car. More

Suvin was very helpful but mostly, he was honest. He worked to beat my other quotes and get me the best deal on my trade in. He really put in the effort to win my business. He also knows his cars, I wen worked to beat my other quotes and get me the best deal on my trade in. He really put in the effort to win my business. He also knows his cars, I went to several dealerships that could not demonstrate the Navigation or this or that because they just didn't know. He was able to help compare (fairly) the Honda and the alternatives and was very knowledgeable. Even after his sale was done and I signed and paid, he spent an extra half hour setting up the phone system and radio with me, which speaks volumes! More

Criswell worked with the price range and payment I needed to stay within. Suvin was very helpful and took care of what I needed, and that was greatly appreciated. Thank you Suvin and Criswell! to stay within. Suvin was very helpful and took care of what I needed, and that was greatly appreciated. Thank you Suvin and Criswell! More

Victor and Jessica are by far some of the best people I've dealt with in any service industry. They really care about their customers and make you feel comfortable from the start. This is the second ca I've dealt with in any service industry. They really care about their customers and make you feel comfortable from the start. This is the second car I purchased from Criswell Honda and I recommend anyone to work with them if they are in the market for a new vehicle. You will not go wrong with them. More

I received very attentive and courteous service in my purchase of a Honda Accord at Criswell Honda. The sales person effectively and honestly answered all of the questions I had and fairly explained the purchase of a Honda Accord at Criswell Honda. The sales person effectively and honestly answered all of the questions I had and fairly explained the advantages and disadvantages of buying vs. leasing. There were very good factory incentives available so that the price was good. It was one of the best experiences I have ever had in purchasing a car. More

Andy Russo worked with us without pressure to make a sale, taking us out in two different vehicles on test drives. Once we made up our mind, he worked with us to get the best deal possible. Once the pap sale, taking us out in two different vehicles on test drives. Once we made up our mind, he worked with us to get the best deal possible. Once the paperwork was done, he went over the car with us showing us how all of the elements of the dash worked worked to include the bluetooth and setting up voice numbers for calling. We couldn't have asked for a better sales person. I feel that he did everything he could. I, like most customers, would have liked an even better price, but he got us the best deal for the vehicle. More

Before visiting Criswell Honda, I had gone to five different dealers. Although there was nothing wrong with the vehicles on the lots, I chose not to purchase from those dealers because of the deplora different dealers. Although there was nothing wrong with the vehicles on the lots, I chose not to purchase from those dealers because of the deplorable "customer service" and salesmanship. To these people, I was nothing but a number. Every salesman that I've encountered before Dominique Vattuone was only concerned about making the sale and would pressure me to run a credit check before looking for vehicles to see if I was even worthy of their time. To my delight, Criswell Honda was COMPLETELY different and I can honestly say that the experience was positive from beginning to end. Dominique Vattuone was unlike any salesman I have ever met. He was professional, kind, and genuinely concerned for my well being. It was evident that he believed in the product he was selling and was truly dedicated to helping me, his customer. Being a first time car buyer, I asked a ton of questions and took over 2 days to decide which vehicle was right for me. During the process, Dominique did not grow even a tad impatient. I would apologize for my indecisiveness and instead of pressuring me, Dominique put me at ease and expressed that he understood the importance of carefully weighing out my options. In all my years as a patron, consumer, and customer, I have never been more satisfied with the level of service received than I have with Dominique Vattuone. He is truly unique and is a wonderful representation of the standards that Criswell strives for. Mr. Vattuone will undoubtedly be a key contributor to Criswell's sterling reputation for years to come. Even months after the sale, Dominique stays in contact to let me know that he is available to help. I, 100%, recommend him to anyone in the market. More