Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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We worked exclusively with Natasha Parsard throughout the process of buying our new car at Criswell Honda. Her professionalism exceeded any expectations that we had when we began the process. Natasha was v process of buying our new car at Criswell Honda. Her professionalism exceeded any expectations that we had when we began the process. Natasha was very patient in helping us select the right vehicle match for our needs. She was knowledgable, informative and specific about key features of all vehicles. Natasha also took the time to review interior/exterior features after we purchased the car to be sure we were comfortable with specific operations. We will definitely be asking Natasha to help us with our next vehicle purchase. More
I dealt with 5 different dealerships in purchasing our new Honda Oddyssey. Dominique was one of two salesmen who was very responsive and knowledgeable. The others had to keep checking with other people an new Honda Oddyssey. Dominique was one of two salesmen who was very responsive and knowledgeable. The others had to keep checking with other people and calling me back. In the end we chose Criswell Honda because they were the first to offer us the price we wanted and they had the exact van we wanted on the lot. Once we reached the dealership we were satisfied with our decision as Dominique was very knowledgable about the vehicle and very friendly. We were also impressed with the dealership itself in the cleanliness, openness, and how friendly everyone seemed. I would recommed this dealership to others. More
As always my salesman attention to detail is well beyond our expectations. After dealing with him for over 7 years now, he tirelessly follows up every detail of my vehicles from service to sales. When I'm our expectations. After dealing with him for over 7 years now, he tirelessly follows up every detail of my vehicles from service to sales. When I'm in for service he somehow knows I'm there and greats me within minutes of arrival. He coordinates with the service team to assure the work is done and his personally inspects the vehicle prior to its return to me. In today's environment, he one of the few.... Hence why we have purchased 5 vehicles from him. Thanks Suvin More
Dominique ALWAYS puts my needs first and knows what I want and makes sure I get it - he always remembers me and follows-up to make sure I completely and entirely satisfied with my Honda experience. want and makes sure I get it - he always remembers me and follows-up to make sure I completely and entirely satisfied with my Honda experience. More
Overall experience was pleasant. Suvin and Walt were very easy going and easy to work with. The time to put the deal together was not an exhaustive task! easy going and easy to work with. The time to put the deal together was not an exhaustive task! More
After having a bad experience with this dealership in 2010 with 2 sales people that don't work there anymore, I am glad I came back. The reason I came in was to find out what the warranty was on my 2010 2010 with 2 sales people that don't work there anymore, I am glad I came back. The reason I came in was to find out what the warranty was on my 2010 Civic. I met Suvin who was happy to look the information up. He was asking me questions about my Civic and I told him I didn't like the car, it was an ugly color and was not for me. He told me he may be able to get me a good deal on a better car of my choice. I was absolutely excited and thought it was too good to be true. I filled out the paperwork and his floor partner Elliot was able to show me the cars available in the style I wanted. When the deal started going through, I was very happy. When I finished talking to Suvin he introduced me to Victor who was just as nice as Suvin and Elliot. He was able to get me a good deal knowing my budget and I was able to drive my new car home. I am a sales person myself in banking so I know about what the "client experience" means. I was very happy to get the car I wanted and was satisfied to know everyone was willing to help me. This saved me $5,000 in interest from where the car was financed before, $60.00 a year with a cheaper monthly payment and 2 years free oil changes. I am certainly not disappointed with anything. Victor, Elliot and Suvin were the nicest sales team I have talked to in a long time. More
They're very profesional,efficient,knowledgable and friendly.They showed me all the possibilities and way to invest in the car and save it from the road and weather without push in it or force it. friendly.They showed me all the possibilities and way to invest in the car and save it from the road and weather without push in it or force it. More
Everything went pretty well, but slow process of everything. I'm sure it went as fast as usual, but man I was exhausted. I would go back for car work for sure though. everything. I'm sure it went as fast as usual, but man I was exhausted. I would go back for car work for sure though. More
Dominique Vattuone was the person who made this sale a pleasant experience. He was the "face" of Chriswell for me. He went above and beyond in helping me,his customer. He has a kind way about him that ma pleasant experience. He was the "face" of Chriswell for me. He went above and beyond in helping me,his customer. He has a kind way about him that makes a person feel at ease during one of the biggest purchses one will make. The price was right and the payments comfortable. I would highly recommend him if you are in the market to buy a Honda. I am very pleased with my new Honda Accord and happy that Dominique was my sales person. I found Kevin Szot to be a receptive GM and easily approachable. He is a pleasant person to speak with and I thank him for his "ear". More