Criswell Honda

I am very satisfied with my new vehicle purchasing experience. Victor took time to explain and answer all my questions. A great overall experience. Thank you Victor for your professionalism and prompt experience. Victor took time to explain and answer all my questions. A great overall experience. Thank you Victor for your professionalism and prompt responsiveness. Much appreciated. I will definitely recommend your services to my friends. More

The staff made the entire process very easy. Jae and Suvin were efficient and professional in their presentation and clear on all the available options for the various packages on the Odyssey. Suvin were efficient and professional in their presentation and clear on all the available options for the various packages on the Odyssey. More

I have never had such a positive experience as what I just did at Criswell. It exceeded my expecations. We had extensively researched cars and decided to buy a either a FIT or CIVIC. I got there at 6:30 just did at Criswell. It exceeded my expecations. We had extensively researched cars and decided to buy a either a FIT or CIVIC. I got there at 6:30 pm and the salesman had both cars lined up for me - we went right into the test drives. We chose the Civic, and they found exactly the model and color we were looking for. The pricing was transparent and I actually paid slightly less than I expected. While I was waiting for the paperwork, I had freshly brewed coffee and admired the immaculate facility. I signed the paperwork and got my final walk-through and plates, driving off the lot slightly after 9:30pm Really?... Did I just walk in and out of a car dealer, trade in my old car and get exactly the car I wanted, at the price I wanted, in 3 hours? That has NEVER happened. The place was busy with other buyers at the end of the month but everyone was attentive, polite and professional without ever being invasive. More

I contacted the dealership via website "contact us" form. Andy responded promptly with a clear, complete, correct and detailed quote containing all the information I had requested. It turned out to us" form. Andy responded promptly with a clear, complete, correct and detailed quote containing all the information I had requested. It turned out to be within $100 of the lowest quote I received, and Criswell actually had the car I wanted in stock. As I received quotes from other dealers and needed confirmation of some details (tax issues, color, etc.), Andy provided prompt, clear and useful information. Many dealers would provide incomplete price information, and could not be convinced to give a bottom-line price. I did not give those dealers serious consideration. I'm glad to do business with Criswell Honda, and with Andy Russo in particular. Although they are not the closest to my house, I would be glad to go there again, and will certainly recommend them to friends. More

Thank you Dominique for a pleasant purchase experience! Thank you for making your customer feel special, for your care, knowledge and friendliness! We'll definitely recommend Criswell and Dominique to our Thank you for making your customer feel special, for your care, knowledge and friendliness! We'll definitely recommend Criswell and Dominique to our friends and family looking for a new Honda vehicle! We are happy with our purchase and like our new van a lot! More

My husband and I have purchased a new Honda Accord at Criswell. The main reason for our purchase at Criswell is because of the excellent service we have received over the years with our first Honda Accor Criswell. The main reason for our purchase at Criswell is because of the excellent service we have received over the years with our first Honda Accord. Our Service Rep. is Stacy Strates and her professionl and caring attitude is what keeps us coming to Criswell. She cares about her customers and always goes the extra mile to provide the "BEST SERVICE". We trust her 100% and look forward to working with her for another 287,000 miles and more!!!! We love our Honda and Stacey and her team make sure it stays running in perfect condition. Thankyou, Stacy, for all your help over the years. Always, with much gratitude. Sincerely, Donna Reiss More

The power was out in most of the county when I went, but the sales staff were so friendly and still worked hard to make sure that I was still able to get a new car. I felt they went very far out of their wa the sales staff were so friendly and still worked hard to make sure that I was still able to get a new car. I felt they went very far out of their way to help in any way they could. More

Hola Dominique, Mira yo tenia que escribir esto en Hola Dominique, Mira yo tenia que escribir esto en español porque se que muchas personas que estan recien llegaditas como yo de Colombia, necesita Hola Dominique, Mira yo tenia que escribir esto en español porque se que muchas personas que estan recien llegaditas como yo de Colombia, necesitan ayuda y consegueria en la compra de un vehiculo, yo estoy muy agradecida por todo lo que hicistes por mi y recomendarme el vehiculo que tanto buscaba. Gracias Mi querido amigo. More

We have gotten our last 3 new cars from Ali Nassabeh at Criswell Honda in Germantown, MD. We are VERY pleased with their customer service, the price we were given and the trade-in value we received for ou Criswell Honda in Germantown, MD. We are VERY pleased with their customer service, the price we were given and the trade-in value we received for our former vehicle. Ali is always willing to show us all of the options available to us, and is not pushy in any way - he is definitely interested in helping to find the best possible vehicle to meet our needs. I will definitely continue to go back to Ali! Criswell has done a great job with our oil changes and standard maintenance, as well. More

The dealership did a great job meeting us at the price we wanted and finding just the right vehicle and in the right color. It was certainly one of the better car buying experiences we have had. wanted and finding just the right vehicle and in the right color. It was certainly one of the better car buying experiences we have had. More