Criswell Honda

I had a very nice experience with awesome customer service. He was very helpful and helped me get a great deal. Overall experience was pleasant. service. He was very helpful and helped me get a great deal. Overall experience was pleasant. More

Sean Hong and Victor Castro both helped with the purchase of my new car. They were well informed, attentive, courteous and explained everything in detail. It was a great car buying experience! of my new car. They were well informed, attentive, courteous and explained everything in detail. It was a great car buying experience! More

Suvin is excellent worker. I appreciate his service to us! However, I don't like the way your company deceive customer by telling them the sale price is $17,500 but I have to add $6,000 more to purchas us! However, I don't like the way your company deceive customer by telling them the sale price is $17,500 but I have to add $6,000 more to purchase the car. To me. the sale price should include whatever a customer should pay for getting the car, not the way of your selling strategy. I will tell all my friends and colleagues to ask for "real" price not sell price if they want buy a car from you. This is my recommendation to all. Being honest is the best way doing business. More

I would like to take this opportunity to express my gratitude for the friendliest and most professional manner your dealership extended to me on the purchase on my new 2012 Honda Accord last Saturday, gratitude for the friendliest and most professional manner your dealership extended to me on the purchase on my new 2012 Honda Accord last Saturday, I have to say that Mr. Dominique Vattuone took his time explaining the process and was very kind—to be sure I got the right car for my needs. Needless to say I really felt that purchasing a car from Criswell Honda with sales professionals such as yours was one of the most gratifying experiences I have had I would not hesitate to return to Criswell Honda to purchase another vehicle with Dominique in the future. Thank you for a wonderful deal and experience. More

I purchased my 2010 Honda Accord at Criswell. Due to a positive experience with the salesperson (Dominique), I decided to get my car serviced there as well. Things went downhill after my second visit. A c positive experience with the salesperson (Dominique), I decided to get my car serviced there as well. Things went downhill after my second visit. A couple days after an oil change there, my brakes began screeching, and I found out that they needed to be replaced (I could even see that they were worn down to the metal). I called Criswell and asked them how my brakes could have been in that shape and nobody bothered to tell me (Criswell performs a multi-point inspection with oil changes, as stated in their invoice, ads, website, etc.). At this point I questioned if they even performed their "multi-point inspection" test (let's not even get into alternative theories about why my brakes were suddenly worn down so far). I spoke to numerous people but got the run-around from customer service, the service advisor, all the way up to the service manager. They all claimed an inspection had been performed, but nobody had any documentation to prove it, giving me excuses left and right. Basically, nobody wanted to take responsibility for anything. Going by the books, what they committed was fraud, since my invoice clearly states that they inspected my car. But more importantly, the people are dishonest and unethical, which can lead to safety issues. This is the last place I would trust my car with. I will not be returning and hope that this experience can help any others who are considering this dealership. More

We had a wonderful experience with Dominique, (and his boss, Estabon). Dominique was very thorough, knowledgeable and able to put everyone at ease. We had attempted to deal with a couple other local dea boss, Estabon). Dominique was very thorough, knowledgeable and able to put everyone at ease. We had attempted to deal with a couple other local dealerships, but their proposals were entirely unacceptable and even questionable. This experience has renewed my faith in Honda dealers and in particular, Creswell. We will be back! More

My experience with Natasha Parsard and Criswell Honda was excellent. Natasha asks the correct questions to identify the best car for you. Then she answers questions to help in the decision-making process. Sh excellent. Natasha asks the correct questions to identify the best car for you. Then she answers questions to help in the decision-making process. She worked to ensure I was satisfied. I love my Honda Accord. Service at Criswell when I need oil changes is terrific. Highly recommend Natasha and Criswell! More

We had a very good experience at Criswell Honda. We used a buying service and did not encounter any problems. Dominique was very helpful, thorough and informative. We did not expect to leave the same day a buying service and did not encounter any problems. Dominique was very helpful, thorough and informative. We did not expect to leave the same day with a car, but we did and we were very impressed that it already had tags. We received the price we planned on paying, got a very good interest rate, and got just the car model/accessories that we wanted. More

We had great service, Suvin was very easy to work with and got us the best deal possible. The process was quick and easy. We are very pleased with our experience. and got us the best deal possible. The process was quick and easy. We are very pleased with our experience. More

I can't imagine buying a car without Dominique! If you are familiar with the practice of buyers' vs. sellers' agents in real estate, then you'll understand why I consider Dominique to be a "buyers' agent" are familiar with the practice of buyers' vs. sellers' agents in real estate, then you'll understand why I consider Dominique to be a "buyers' agent" for car shoppers. I've purchased three cars with his help and felt like I had the most informed and determined advocate at my side throughout the process. If you want someone to keep your needs in mind and ensure you get a fair deal on the car that is right for you, call Dominique. More