Criswell Honda

I had a wonderful experience at Criswell. I went there looking for a well-priced, fully loaded 2012 Honda Accord and that’s exactly what I got. I’m kind of anal, so I did my research ahead of time, and cu looking for a well-priced, fully loaded 2012 Honda Accord and that’s exactly what I got. I’m kind of anal, so I did my research ahead of time, and customer service is VERY important to me. I worked with Suvin and Sean H. to buy my car, which I absolutely love btw, and they were both great. They were customer-focused, knowledgeable and patient—I had lots of questions—and gave me a deal that other dealers couldn’t/wouldn’t beat. They’ve got a customer for life; I won’t be going anywhere else. More

Sean and Yanet were very nice and helpful. Yanet was very knowledgeable about the vehicle and answered all our questions. We are enjoying our new Honda Civic Coupe! very knowledgeable about the vehicle and answered all our questions. We are enjoying our new Honda Civic Coupe! More

I bought a new 2012 Honda Civic LX from Criswell Honda and had a great experience throughout the entire process. I had couple of offers from two other Honda dealers and then called Criswell Honda to find and had a great experience throughout the entire process. I had couple of offers from two other Honda dealers and then called Criswell Honda to find out whether they can beat the best offer I had. I had the pleasure of working with Mr. Suvin Viswanathan (Sales Consultant), who was really professional, friendly, and courteous from the day I first called until I signed the deal. Suvin was pretty straight forward from the beginning and offered me a better price than what other two dealers offered me and assured that there will be no hidden costs or surprises. On the day I signed the deal, the initial paperwork with Suvin went smoothly and then I was introduced to Mr. Victor Azari, the Finance Manager. He explained all the added features (i.e - Extended Warranty, GAP Insurance, Lo Jack, etc) and offered very good pricing on them but I decided to decline all the add-ons. Mr. Azari was very polite and quickly processed all the paperwork. Going over all the paperwork at home, I realized that an optional finance disability insurance plan ($325), which I was not aware of, has been included. I assumed it was a mistake on their end and called Mr. Azari the next day and told him I am not interested in that plan. Without further questions he was kind enough to take off that insurance plan but I had to go back to the dealership to sign new papers. Took only 5-10 minutes to sign the new paperwork and I was done with the deal. I am pretty happy with the price I paid for the car, the service I received and would highly recommend this dealership (especially Mr. Suvin Viswanthan) to anyone. More

Thank you Dominique for a pleasant purchase experience. Thank you for your care, knowledge and friendliness. Dominique truly takes care for his customers. I had to return to have Cilajet put on my Honda Pi Thank you for your care, knowledge and friendliness. Dominique truly takes care for his customers. I had to return to have Cilajet put on my Honda Pilot and Dominique had set up the appointment and had me in and out quickly. I will definitely recommend Criswell and most importantly Dominique. More

I had a good experience with the dealership and they were accommodating around my work schedule. My specific salesperson was informative. Because of my work schedule I was not able to stop by the dealership accommodating around my work schedule. My specific salesperson was informative. Because of my work schedule I was not able to stop by the dealership when I had questions. Unfortunately I had to communicate mainly through email. This became difficult with my salesperson. He did respond to my emails in a very timely fashion, but sometimes I struggled to get a straight answer in terms of price and fees (I didn't want any surprises when I came in to purchase). He also sent me some confusing emails after a deposit was put down on the car. These emails mentioned that he was looking into the availability of the car and if I was interested in any other models or colors. But I had already put $1000 down on the car to pick up. He was also a little misleading in terms of the color of the car and what was available. Other then that I had a good experience. Everyone at the dealership was very friendly and helpful and has called to make sure that I am satisfied with my purchase. On the financial side of things my financial specialist was very personable and informative. More

I was very happy with the car deal for my new honda accord. Suvin helped me get the best deal i can get. He had very good knowledge about the car. He was very friendly and had a good attitude. accord. Suvin helped me get the best deal i can get. He had very good knowledge about the car. He was very friendly and had a good attitude. More

Thank you for exceptional service! I will recommend your Thank you for exceptional service! I will recommend your dealership to my friends for sure. But I would suggest to give an air freshener with every Thank you for exceptional service! I will recommend your dealership to my friends for sure. But I would suggest to give an air freshener with every new car :-) More

All around good experience,everyone was great to work with patient and very accommodating. I would work with this team again in the future and definitely recommend them to anyone looking for a Honda with patient and very accommodating. I would work with this team again in the future and definitely recommend them to anyone looking for a Honda More

Great experience -- Yanet was very professional and followed through on each and every contact we made with her. She wasn't pushy and answered all of our questions. I would definitely refer friends a followed through on each and every contact we made with her. She wasn't pushy and answered all of our questions. I would definitely refer friends and family to work with her in the future. More

Visited Criswell Honda with Ken lamb as our sales consultant. Ken was attentive, professional, honest, knowledgeable and didn't pressure us in any way. Bought a Honda CR-V with confidence. Thanks Ke consultant. Ken was attentive, professional, honest, knowledgeable and didn't pressure us in any way. Bought a Honda CR-V with confidence. Thanks Ken! More